Codisto Amazon, eBay & Walmart
A single app for the world's leading sales channels
Rating
4.7
feedback
1,071
chart
#12,696
All reviews
Rating Breakdown
Jan. 10, 2022
The support team are really helpful and available all the time to help you installing the app and make it ready. The App will help you list your products on different channels , i tried some others Apps for me i found it very good. I hope more channels in the future like expanding walmart and etsy ..thanks a lot for the hard work...
Thanks for your review ๐ Certainly plenty of hard work and we're glad our Support Team were able to help you install and be ready to list! Please reach out anytime! Nikki
Jan. 10, 2022
Great apps. you need a couple of days to understand it all. Chat support is wonderful when you need help. Very quick to get the help you need!
Thanks for your review, we really appreciate it! So glad you were able to reach out to our Support Team and get the help you needed! Please don't hesitate to reach out anytime ๐ Nikki
Jan. 8, 2022
I needed an app that listed product to ebay automatically if they're in stock. Sounds simple but no app ive found can rival codisto. its more expensive that most but trust me when i say this. Set it and forget it. brilliant little app and 24/7 human to human live chat customer service. cant go wrong
Thanks for your review! We're so glad you find the eBay simple and easy to set and forget ๐ Please reach out to our support team anytime! Nikki
Jan. 6, 2022
Support staff was very attentive to my complex issue. It took a few weeks but we finally got everything resolved.
Thanks for your review! So glad you got everything resolved and our support team could lead you through this ๐ Please reach out anytime! Nikki
Nov. 3, 2022
Once you learn this app it is invaluable! Saves so much time,and keep all the channels very well organized. Plus their customer service is always there to help! A competitive app we used was not good. Codisto is the way to go in our view!!!
Thanks for your review, we really appreciate it! So glad this works for you on eBay and Amazon ๐ Please reach out anytime, we are available 24/7! Nikki
June 13, 2022
Excellent customer service and amazing app. Very easy to use and if you are stuck anywhere the customer service team is very helpful.
Thanks for your review, Great to hear you had a positive experience with our Support Team ๐ Our roadmap has many features and upgrades that we continue to work on. Nikki
Dec. 30, 2021
I haven't finished up setting up, but this app is on eBay as an approved 3rd party provider (You can find the list going through eBay's website > Seller Center > Third Party Providers) so I am pretty comfortable working with them knowing that. I have spoken to support, the both times I did it was honestly phenomenal. It took a few moments to few minutes to get connected, and the responses were very prompt.
Using app
6 days
Total reviews
1
Average rating
5.0
Thanks for your review! Glad you were able to connect to our Support Team and have them resolve your issues. They are available 24/7 please reach out anytime! Nikki
Dec. 28, 2021
Amazing customer service support. Ignore the negative reviews and give it a GO. You will be amazed how these guys troubleshoot your issues until its sorted!
Thanks for your review, we really appreciate it! Our Support team will be thrilled with your comments, we don't like to leave problems unresolved ๐ Please reach out anytime! Nikki
Dec. 28, 2021
Easy and quick to set up and the support team are quick and very helpful. Very useful to add both Amazon and ebay to shopify whilst tracking sales and inventory.
Thanks for your review! We're happy to hear your experience was quick and easy! Our Support Team are available 24/7 please reach out anytime! Nikki
Dec. 22, 2021
The customer service was amazing and helped me extremely! They sent me my information in my email to
Thanks for your review, we really appreciate it! Our Support Team will be thrilled with your comments ๐ Glad we could help resolve your enquiries! Please reach out anytime... Nikki
Dec. 22, 2021
Great app integrating & synching Shopify to Amazon & Walmart. Mark from support team is awesome!!!!
Dec. 21, 2021
We really wanted to use this app for managing Amazon, Walmart etc, however unfortunately, despite our best efforts to configure this app properly and to reach out to Support a few times by chat, email etc, there has been no response and this app did not work for us. We wanted this to work and got commitments for a zoom walkthrough etc, however, no one ever returned our messages or emails and the interface and functionality really aren't where it needs to be.
Dec. 21, 2021
Best App for synch your order from Amazon to Shopify. I love it!!! Easy to set up and the support team is very fast and professional!!!
Dec. 10, 2021
if it wasnt for the customer service that Ariane gave me i would of been in big trouble . He took 2 hours out of hes time to help me out 10/10 the best
March 13, 2023
*March 13 2023, still not fixed, Nikki still asking for patience but still charging us full price* I agree with points made by a few other reviews. Codisto absolutely does have a god complex, nothing is ever their fault- as long as they don't see errors on their end, they will not believe you/admit that their app has significant problems. I also whole heartedly agree, take these plentiful 5 star reviews with a grain of salt, until you leave them a five star review the support agents will request it every time you interact with them, they have mastered the art of padded ratings- think about that when you see the developer review replies saying "your experience is contrary to the many positive reviews we have". Working with Codisto makes me feel similar to how I imagine a cartoon character who is sinking in quicksand, begging for someone to throw a rope, would feel. Instead of looking for a rope, the Codisto support agents are standing around the sinkhole telling you to try swimming or building your own rope. This app is the worst business decision I have ever convinced my boss to make. The app has so much potential, but it is horribly mismanaged. The chat support agents know nothing, they will just sit there throw out wild guesses until you give you and figure it out yourself. Codisto agents also don't think that it is there job to troubleshoot issues with the marketplaces developers- for example, one glitch we are currently experiencing is Codisto adding additional line items to our orders on Shopify and causing product to be sent to customer for FREE!!! Their response was that I needed to deal with this issue directly with Walmart, because it's not Codistos problem (even though the order is normal on Walmart, but f*** us, not their money not their problem) and this is a quote "We have no control over this even if we want to help you out." So I opened a case with Walmart Support who then asked me for a list of information I could not provide them because I DON'T HAVE ACCESS TO THE BACKEND OF CODISTO, I CAN'T SEE FEED ID ERRORS OR ERROR REPONSES!!!! Walmart support requested Codisto supply the information because it's been several hours and no response has come, they have disabled the live chat feature, and my business is on fire- in addition to the line item glitch, we are experiencing another much more significant problem- it has been 16 HOURS since orders imported to Shopify from Amazon or Shipping information was feed back into Amazon!! 16 hours without inventory being reduced i our system of record, 16 hours of delays, 16 hours of stressing out and getting nowhere with support. But hey, it's only November 30th, not a big deal, it's not the busiest time of the year, the time of year where we pay our bills!!!! Anyways, that's my rant, I hope it keeps someone else from going through what I've been going through with Codisto for the last year and a half... you better believe this is not the first, second, third, fourth, or even fifth time that Codisto has stopped functioning for an extended period of time and put our business in jeopardy. So much potential, so poorly executed.
Thanks for your review! It's great that you enjoy using our app and we look forward to welcoming you to Walmart. Our support team are available 24/7, please reach out anytime! Nikki
Dec. 2, 2021
GREAT APP ! GREAT SERVICE ! HIGHLY RECOMMENDED ! John and the rest of the crew actually understand modern day support . we need more apps like this in the world . !
Thanks for your review ๐ We really appreciate your comments - our support team will be thrilled with the "modern day support" note. Thank you for your recommendation. Please reach out anytime. Nikki
Dec. 2, 2021
This is the Ebay listing software I was looking for. It has good UI. Listing on ebay without any software is very annoying unless you only have few. Use this program. Thanks!
Thanks for your review! We are so pleased our app has given you the listing software you were looking for ๐ Your recommendation is really appreciated! We are available 24/7 please be sure to reach out. Nikki
Nov. 27, 2021
Nothing but issues with this platform. You change a setting and it doesnt work on ebay, fix it on ebay and the platform changes it back!! Terrible Customer service dont help much, just tell you to speak to ebay! Who say its an integration issue. Wasted two days trying to integrate this and would have been quicker doing it all manually!
Thanks for your review, Your account has been updated and we are unaware of any further issues, we would ask you to contact us to discuss further. Nikki
Nov. 26, 2021
Genner was a great help. Fantastic and quick support when needed. Finally an App that works wonderfully in comparison to many of the others available after encountering inventory syncing issues. What a relief!
Thanks for you review! We're so glad we were able to resolve your syncing issues with our app ๐ Genner will love your comments, thanks ๐ Nikki
Feb. 24, 2022
Codisto has been an absolute dream for my team to manage our listings and ensure our product data is up to date across all of our sales channels. We seriously could not do what we do without Codisto.
Thanks for your review, We are pleased we could help resolve your shipping policies and Marielle will love your kind comments ๐ Please reach out anytime! Nikki