Rating

4.3

feedback

216

Reviews

chart

#751

Shopify

Reviews Over Time

App Ranking

Time spent using app

  • Less than an hour
    2%
  • Less than a day
    1%
  • Less than a month
    4%
  • Less than a year
    66%
  • More than a year
    26%

Reviews Summary

Shopify Collective has received a mix of positive and negative reviews from users. On the positive side, users appreciate the ease of use, the ability to find suppliers that fit their brand, and the instant imports option that simplifies product integration. Users also praise the app for helping them build a store that aligns with their standards and vision. However, there are several recurring issues highlighted in the negative reviews. These include problems with shipping, unreliable suppliers, tax and accounting challenges for EU businesses, clunky return processes, difficulties in finding products from desired businesses, and issues with app functionality such as crashes and inability to import items.

Highlights

Ease of use and product integration
Supplier reliability and product sourcing
Tax and accounting challenges for EU businesses
Return process and communication with suppliers
App functionality and technical issues

Rating Breakdown

  • 5
    72% (156 ratings)
  • 4
    9% (19 ratings)
  • 3
    8% (17 ratings)
  • 2
    3% (6 ratings)
  • 1
    8% (18 ratings)

Reviews with Text

  • 45% (98)
Review RSS Feed Review RSS Feed

All reviews

5 / 5 Share

March 3, 2026

Store

NTXGlow

Using app

7 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Feb. 28, 2026

Using app

2 months

Total reviews

1

Average rating

5.0

3 / 5 Share

Feb. 26, 2026

very dissapointed in search filters and follow up options for prospective suppliers. Impediment to doing more business with you.

Using app

7 months

Total reviews

1

Average rating

3.0

1 / 5 Share

March 3, 2026

AWFUL. Absolutely zero understanding from Shopify on how UK VAT and Tax works. Listing collective suppliers that offer 10% margin on goods, yet really there charging you 10% to sell there product! So yeah amazing business model, losing money for selling suppliers products because at the last minute they add 20% vat onto the charge to the retailer. What on earth is going on. Its disgusting that they have no solution in place for this. Sam Hampton of shopify support suggested we paid for a bulk editor like "Matrixify" or "Bulk Price Editor" that might be able to solve the issue. So shopifys are basically telling you collective in the UK is a broken model. I cannot believe they have not fixed this issue and automatically added 20% on the price to any store that is collecting tax. In response to Shopify response - I can confirm this issue is not resolved, you built this with USA in mind and not the UK. Its a mess. Fix it.

Store

InStock

Using app

About 1 month

Total reviews

2

Average rating

3.0

Developer Reply

We recently launched an update to support tax-inclusive pricing, which should solve the issue you've outlined. When both you and your supplier use tax-inclusive pricing and your supplier collects tax, your margins as a retailer will be respected, as long as you reclaim your tax credit. Here is the support article for your reference: https://help.shopify.com/en/manual/online-sales-channels/shopify-collective/retailers/taxes We hope you'll consider Shopify Collective again given this update.

5 / 5 Share

Feb. 25, 2026

Using app

Over 1 year

Total reviews

14

Average rating

5.0

All reviews

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