Shopify Collective: Supplier
Share select products and sell through retailers
Rating
4.5
feedback
432
chart
#248
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Jan. 31, 2026
Jan. 29, 2026
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Jan. 13, 2026
Jan. 8, 2026
Hello Shopify Team, I would have left 5 stars but I think two changes to how orders are processed would bump you to 5 stars. I'm a supplier using Shopify Collective and have two suggestions that would improve the fulfillment experience for both suppliers and end customers: 1. Return Address on Shipping Labels Currently, when fulfilling Collective orders, the shipping labels show my address (the supplier) as the return address rather than the retailer's address. Since the retailer is managing the customer relationship and their branding, it would create a more seamless customer experience if the return address on the label reflected the retailer's information. This way, if a customer needs to return an item, it appears to come from the store they purchased from. 2. Phone Numbers on Order Addresses The billing address and shipping address currently both show the end customer's phone number. It would be more logical if: Billing address showed the retailer's phone number (since they're my customer in the transaction) Shipping address showed the end customer's phone number (for delivery purposes) This separation would create clearer distinction between the business relationship and the fulfillment logistics. Both of these changes would enhance the white-label experience that Collective aims to provide and make order management clearer for suppliers. Thank you for considering this feedback!
Thank you for the thoughtful feedback! While this is potentially not what you're looking for, we wanted to note that if the retailers you work with choose to handle returns for Collective orders, then the return address will be the retailers rather than your own, as they would generate the shipping label. A retailer would have to select this option within their policies. If that's something you're open to, you can read more about that here: https://help.shopify.com/en/manual/online-sales-channels/shopify-collective/retailers/policies/returns#understanding-returns-policies
Dec. 17, 2025
Pricing discounts are global with no manual overrides available for products that may have different margins.
Dec. 3, 2025
No data analysis, can't download or manipulate data. Can't even get a monthly total.
Thank you for the feedback! As a supplier, you can pull some reports by going into Collective App -> Payments -> Create Report. Alternatively, you can use Shopify's main Analytics page to create custom reports. All Collective orders are tagged with "Shopify Collective" & "Name of Retailer" so you can easily filter for total Collective sales over time, sales per retailer, etc. Hopefully that gets you all or most of what you're looking for.
Oct. 16, 2025
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Sept. 14, 2025
Largely works really well. Some issues with new Collective Partners understanding the margin component (vendors have wondered why items were 0 margin - it was because the item was out of stock not because we don't pay margin.) Also some work is involved on the partner side - once you import the items, you need to set them to be available in your store and align to your catalog (we offer 10k products, so bulk changes are your friend here!) Otherwise, our partners are making bank and we're happy to ship the items!