Shopify Collective
Sell new products without inventory
Rating
4.4
feedback
184
chart
#653
All reviews
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Jan. 22, 2026
Asunto: CRÍTICO - Collective bloqueado "Nicht berechtigt" - Semanas sin solución Hola equipo de Shopify Collective, Escribo directamente porque llevo SEMANAS con Collective bloqueado. PROBLEMA: Apps > Collective > Einstellungen muestra: - Status: "Nicht berechtigt" (No autorizado) - "6 von 7 abgeschlossen" - NO indica cuál es el 7º requisito LO QUE TENGO COMPLETADO: Shopify Payments activo y verificado Cuenta bancaria conectada (OLDENBURGISCHE LANDESBANK) Registro fiscal verificado ID verificada Dirección en país soportado (Alemania) Moneda soportada (EUR) Plan Shopify activo (Basic) HISTORIAL DE SOPORTE: - 21 enero: Jordan prometió solución en 48h - 22 enero: Jourdan escaló a equipo técnico sin plazo - Resultado: SEMANAS bloqueado, CERO soluciones NECESITO: 1. Identificar el 7º requisito faltante 2. Solución en 24 horas máximo 3. Autorización manual si es necesario URGENTE: Estoy en periodo de prueba y no puedo usar Collective. Jorge Sarmiento la-tienda-de-pepe-aguirre-2.myshopify.com 22 enero 2026
Jan. 21, 2026
Our primary concern with Shopify Collective is the lack of stability and fairness it creates for retailers. Vendors can remove a retailer instantly, without notice, which can immediately break live product pages, collections, and customer-facing experiences. This creates operational risk that no serious business can absorb. There should be a mandatory 48-hour removal period with a clear system notice stating that the vendor has chosen to discontinue the relationship, allowing retailers time to remove products cleanly and protect their storefront and customers. Additionally, the margin structure on Collective is fundamentally misaligned with standard retail economics. Margins in the 10–20% range are not feasible. In traditional wholesale and dropship models, retailers operate at 30–50% margins, sometimes paired with a dropship or handling fee. Retailers are responsible for customer acquisition, marketing spend, customer service, chargebacks, returns, and brand reputation. Vendors benefit from reduced operational burden and expanded reach, yet Collective enables pricing structures that shift nearly all risk to the retailer. Collective has undeniably made distribution easier for suppliers, but ease of operation should not come at the expense of retailer sustainability. Making fulfillment and exposure easier while simultaneously eroding retailer margins is not a viable or ethical long-term model. There should be enforced minimum margin standards (at least 30–50%) for vendors on Collective, or those vendors should not be eligible to participate. Without protections around sudden removal and without realistic margin requirements, Collective disproportionately benefits suppliers while undermining the businesses that actually interact with and support the end customer.
Jan. 21, 2026
Need phone numbers to reach companies and when we download their products it would also be nice if tags, seo, and meta data stuff we download as well. Cut down work.
Jan. 19, 2026
The only complaint I have is that the return process is clunky. When a customer submits a return - it needs to go back to the brand (not our store). It doesn't require the brand to upload a return label immediately. Therefore I have customers contacting me for the label- and I sound awful telling them that I, as the store owner, can't upload it. Then they are left skeptical because the customer doesn't (and honestly shouldn't) have to know how we are working as a drop ship business through Collective. I think it should be set up to force a return label to be created on the spot. I have to reach out to the brand and bug them to upload the labels for my customers in most cases.
Thank you for the feedback! We understand the frustration. Note that as the retailer you can choose to accept returns and share returns labels yourself, and then send them back to the supplier. Merchants who go this route often choose to use a 3P returns app to assist, see documentation: https://help.shopify.com/en/manual/online-sales-channels/shopify-collective/retailers/policies/returns#app-returns-policies We would also recommend confirming this change with your suppliers beforehand.
Jan. 12, 2026
How to return the item to the supplier if the customer wants refund or return? Where the supplier shares the return label with the retailer, so it can be sent to the customer?
Thank you for the feedback! Return settings can be managed in the Collective app, under Settings -> Return policies. From there you can select whether you want customers to send the item back to you to then send to the supplier, or if you want suppliers to receive items back directly from the customer. It's up to you as the retailer. Also, if you choose for suppliers to manage returns, then the supplier will receive a notification in their admin once a return is requested. The supplier will then upload the return label to the order, which will make the label visible to both you and your customer. Hope this is helpful :)
Jan. 11, 2026
It would be great if you could figure out a way to let different currencies collaborate. Canada has a very limited amount of suppliers compared to other world regions and I feel like we are missing out extensively on great partnership potentials through such an easy way to collaborate. Additionally, it would be nice if suppliers had to give a reason before removing you. I have had a couple just randomly delete and it really leaves you scrambling. In these instances I can't even pinpoint why it happened either and its good to be able to get feedback.
Jan. 11, 2026
Einfaches Einrichten und Importieren. Leider funktioniert das Ganze nicht, da ich keine Bestände übertragen bekomme. Angeblich sei ShopifyPayments nicht fertig eingerichtet, ist aber alles eingerichtet.
Thank you for the feedback! If possible, please contact Shopify Support so that they can advise or dive deeper into why Payments is showing as not fully connected if you've completed all of the steps. This is a required piece of onboarding onto Collective so it must be complete.
Jan. 11, 2026
Diese App ist ein Opfer. Lieber finger weg von dieser App. Diese App ist überhaupt nicht empfehlenswert. Besonders Rückerstattungen sind am schlimmsten. Shopify Payments mit dieser App bucht Gebühr, wenn Kunde kauft und als Auszahlungsgebühr und wenn Rückerstattung kommt, dann bucht wieder Gebühr Rückerstattungsgebühr. Das ist schlimmste App und shopify Experten wissen selber nicht, wie soll man mit Rückerstattungen klar kommen und Kunden warten auf Rückerstattungen und Shopify Payments behält das Geld und legt in Bearbeitung und wenn Kudnen Ruckbuchung einschalten dann noch mal 15€ extra Gebühr bezahlen. Ich habe das alles selbst erlebt. Ich habe 2 Bestellungen aus Spanien storniert und sofort rückerstattet an kunden aber Shopify hat das nicht gemacht und zuerst von meinem Bankkonto rückerstattung mit Geühr wiedergebucht und auch von Lieferant gebucht und danch hat micht gezwungen dass ich noch mals rückerstatten obwohl die kunden bereits Geld bekommen haben und Shopify Experten haben keine Ahnung und verstehen auch nicht und können auch nicht klar kommen mit Rückerstattungen und man bekommt nur das Bescheid dass es in der Bearbeitung ist. Man verliert Kunden Vertauen und verliert Kunden aber für Shopify ist egal, deswegen habe ich Shopify Payments und Shopify Collectiv Apps beide deninstalliert und ich empfehle niemand Shopify Payments und auch Shopify Collectiv app zu benutzen. Das ist nur Opfer.
Jan. 8, 2026
The app has been easy to work with, however, my very first sale went badly. They need to hold their suppliers accountable. The very first supplier that I had a sale with dropped me after I asked a few questions about my order tracking number not working for 3 days, after all of the time and energy invested into this supplier.
Jan. 7, 2026
Jan. 5, 2026
Jan. 4, 2026
Love the app, it allows me to run the online store of my dreams. Could use some fixes to sorting products to import. Too many suppliers have 0 stock items listed and shifting through them is frustrating.
Jan. 2, 2026
Dec. 30, 2025
This app is great for small businesses like mine that can't afford a lot of inventory but need good quality products for their website!