Shopify Collective
All reviews
It would be super help to be able to narrow down suppliers with a filter for instant import.
Note, it is possible to filter products by import status today! If you go to the Collective app -> Discovery, and enter what you are looking for, you will see a dropdown marked "Access". One of the filters in this dropdown limits all products to those that are available for instant import. We realize you specifically mentioned suppliers and not products, but hopefully this is at least a partial solve for you.
So far we like the smooth experience. However, the main fears that give us jitters are: - There is no way to contact Collective directly. - Some suppliers do not respond to emails on time when a product query comes. This results in loss of sales. - Returns are handled by Collective, but when we want to stop returns and give the customer a convincing response to avoid the return, it is impossible as neither the suppliers respond nor Collective.
Really easy to use once you get finally approved.
This is a great way to offer more products without the work or overhead
Love it! However, beware that if you add several brands you will quickly run out of media file storage and images will stop showing up. We've also been using an image compression app which helped a little but now we've hit their limit. It doesn't quite make sense that as a Shopify app, only connecting Shopify stores where the brands' images are hosted on their own site that it would affect our media limits. It seems like a huge area for improvement on Shopify to correct this. Otherwise, it's an amazing app and possibly the new wholesale procurement route - seamless and beneficial to all.
ABSOULTLY TRASH WITH TRASH CUSTOMER SERVICE. SHOPIFY DORSNT GIVE A FUCK. THE SUPPORT AND CHARGEBACK WHEN FRAUD HAPPENS IS A LAWSUIT WAITING TO HAPPEN
very dissapointed in search filters and follow up options for prospective suppliers. Impediment to doing more business with you.
AWFUL. Absolutely zero understanding from Shopify on how UK VAT and Tax works. Listing collective suppliers that offer 10% margin on goods, yet really there charging you 10% to sell there product! So yeah amazing business model, losing money for selling suppliers products because at the last minute they add 20% vat onto the charge to the retailer. What on earth is going on. Its disgusting that they have no solution in place for this. Sam Hampton of shopify support suggested we paid for a bulk editor like "Matrixify" or "Bulk Price Editor" that might be able to solve the issue. So shopifys are basically telling you collective in the UK is a broken model. I cannot believe they have not fixed this issue and automatically added 20% on the price to any store that is collecting tax. In response to Shopify response - I can confirm this issue is not resolved, you built this with USA in mind and not the UK. Its a mess. Fix it.
We recently launched an update to support tax-inclusive pricing, which should solve the issue you've outlined. When both you and your supplier use tax-inclusive pricing and your supplier collects tax, your margins as a retailer will be respected, as long as you reclaim your tax credit. Here is the support article for your reference: https://help.shopify.com/en/manual/online-sales-channels/shopify-collective/retailers/taxes We hope you'll consider Shopify Collective again given this update.
Saves me tons of time with 3rd party sales
Absoluate best offers on this site - to be able to search many different brands, to offer to sell on your platform! Absoalutetl divese platofrm offering so much to explore ! Fabulous!
Love that we can grow our ecommerce site from our brand to offering other brands. Thank you Shopify by making an accessible marketplace.
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