All reviews

Rating Breakdown

  • 5
    80% (79 ratings)
  • 4
    8% (8 ratings)
  • 3
    2% (2 ratings)
  • 2
    3% (3 ratings)
  • 1
    7% (7 ratings)
Review RSS Feed Review RSS Feed

5 / 5 Share

April 26, 2022

This app has been a big game changer for us. Also the staff is great! I reached out with a request and they took care of it immediately. Very satisfied!

Using app

About 2 years

Total reviews

1

Average rating

5.0

Developer Reply

We are grateful that you took the time to leave us a review. Your feedback helps us to improve service for everyone.

5 / 5 Share

April 4, 2022

I recently installed this app for my custom fabric store on Shopify and it is amazing! Does exactly what I want it to do and I'm already getting subscriptions from people interested in my upcoming products. Looking at the features that are coming soon on it, I think this will give me everything I'm looking for in a "coming soon" application. Would highly recommend this to anyone that uses "coming soon" products in their store! PS. Two small suggestions 1. Add an email that gets sent out when someone subscribes to notify them that they have been successfully subscribed to the product 2. Give more control over customizing the form. My husband is a software engineer so he was able to update the form so it stood out more on my product detail pages, but it would have been great to be able to do that myself.

Using app

About 1 month

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for taking the time to write this, and for pointing out these issues. We work hard to give all of our customers a great experience, and we keep it improving. I’ve talked with our teams here, and we’re working on fixing these problems. Also, thank you for your kind words about our app. We really appreciate both kindness and honesty :)

5 / 5 Share

March 28, 2022

The team at SetuBridge were extremely helpful in making this app work seamlessly with my bespoke-designed Shopify store. Great service and useful app!

Using app

About 2 months

Total reviews

3

Average rating

5.0

Developer Reply

Thank you so much for this review. We really appreciate you being a customer and helping to share words about us. We’re here for you anytime :)

4 / 5 Share

March 22, 2022

I think this is a great app and does build great awareness and excitement for your product. It clearly gives you all of the customer information of people who have subscribed to be notified when it comes available. It was a little difficult to set up with the coding etc, however the support team where brilliant and assisted when needed. Only downside to the app is when the product on your store becomes available it does not automatically send the customer a email to let them know it is available. There is no option to send a bulk email on the app so you have to click one by one, which when you have 100 over people waiting to be notified by the time you have notified the last person if it is a limited number product it has probably already sold out!! Sort this and the app is easily 11/10!!

Using app

Over 1 year

Total reviews

3

Average rating

2.7

Developer Reply

Thank you so much for your kind words :) Feedback like this helps us constantly improve our customer experiences by knowing what we are doing right and what we can work on. So, I appreciate you taking the time to send us this helpful response. We’re looking forward to making your experience even better in the future!

5 / 5 Share

March 19, 2022

It does what it says and more impressive is their support team. They are available to support you with all the issues.

Using app

9 days

Total reviews

1

Average rating

5.0

1 / 5 Share

Feb. 15, 2022

This is too complicated to use, a waste of money. Uninstalling after just 30 minutes of getting the app. It's unfortunate they don't do a free trial.

Using app

24 minutes

Total reviews

4

Average rating

4.0

2 / 5 Share

June 23, 2023

Works great on collection coming soon however it always remove the coming soon button and makes it invalid. always have to message support to make this active again

Using app

Over 1 year

Total reviews

1

Average rating

3.0

Developer Reply

Thank you for taking the time to write this, and for pointing out these issues. We work hard to give all of our customers a great experience, and we keep it improving. I’ve talked with our teams here, and we’re working on fixing these problems. Also, thank you for your kind words about our business. We really appreciate both kindness and honesty.

5 / 5 Share

Jan. 18, 2022

This app it's fantastic. Special the support team and also the developer team that help me with strange request. I am really happy that I have installed this application.

Using app

8 days

Total reviews

1

Average rating

5.0

1 / 5 Share

Jan. 11, 2022

Do not get this app. I downloaded it for a day and it did not work, no support. uninstalled it after the first day and the developer still charged me for it and wouldn't issue a refund.

Using app

10 minutes

Total reviews

1

Average rating

1.0

5 / 5 Share

Dec. 2, 2021

Very great service from the support! they helped me and they have done whatever I asked. I recommend this app!!

Store

Deeprio

Using app

About 2 years

Total reviews

4

Average rating

5.0

5 / 5 Share

Oct. 13, 2021

They defiantly deserve 5 starts for the quick support they provide, rarely to find such after sale support and the app looks very helpful to show the products that still not stocked

Using app

5 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 21, 2021

I found this app so useful and the support was top notch, they were available immediately to address any queries I had and helped me sort out incoming stock. It was stress free and so beneficial

Using app

About 1 month

Total reviews

3

Average rating

5.0

5 / 5 Share

Aug. 25, 2021

The customer service has been so fantastic on this since we puchased it. I could not say enough about the help we have gotten and the response - would absolutely recommend

Using app

About 2 years

Total reviews

2

Average rating

4.5

5 / 5 Share

July 9, 2021

My 5 stars go specifically toward the service provided for this product, the team is exceptional and so helpful! Nothing was a burden to help with and they fixed a request I made within 24 hours. The app itself is also great, I had specific requests that it didn’t initially provide but the service team assisted with that. The only fault is that the email customers receive is not that great and I wanted to be able to customise this but they are in the process of creating this for the app and I look forward to seeing what they create!

Store

LTL PPL

Using app

11 months

Total reviews

5

Average rating

5.0

5 / 5 Share

July 6, 2021

Love the app, it fulfills all the purpose for E-commerce website, especially when you have coming soon products frequently. The support team for the app is amazing they are so professional and prompt, one could always depend on their support team when encounters any issue.

Using app

5 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 9, 2021

I was looking for an app like this to create hype for my products that are launching soon (new swim designs), and I am so excited about it!! The team set the entire thing up, and it works really really well. They have been SO helpful anytime I need to make changes. Super quick too. Easy customisation. Highly highly highly recommend! So glad I downloaded.

Using app

8 months

Total reviews

7

Average rating

5.0

1 / 5 Share

April 12, 2022

Great app, however it keeps crashing. The team asked us to delete and reinstall but every time we do that we need to do the customisation again.

Using app

10 months

Total reviews

3

Average rating

3.7

5 / 5 Share

June 8, 2021

Excellent produit trés utile facile à paramétrer , en plus service online au top ils réagissent immédiatement au besoin . Je recommande

Using app

2 days

Total reviews

11

Average rating

5.0

5 / 5 Share

May 27, 2021

Great support that really understands and does all they can! Great app and functions! Recommended to 100% :)

Using app

9 months

Total reviews

6

Average rating

5.0

5 / 5 Share

May 26, 2021

Support is really great. Customized the CSS just the way i wanted it Thanks guys, will be using this for all my upcoming products

Using app

2 days

Total reviews

1

Average rating

5.0