Coming Soon Product | Pre‑Sale
Coming Soon Products, Notify Me, Back in Stock, Pre launcher
Rating
4.7
feedback
99
chart
#2,780
All reviews
Rating Breakdown
Review RSS Feed
Aug. 24, 2023
Great service with customizations when I had some troubles with the app. Fast answers through WhatsApp and very helpful!
It's fantastic to know that our fast responses via WhatsApp and our helpful assistance made a positive difference for you. We are committed to providing the best possible support to our valued customers, and your feedback reaffirms that we're on the right track.
July 4, 2023
This app is exactly what we were looking for! The support team have been so accommodating to make customisations for us too which we are very grateful for. So happy to have found the app.
Your positive feedback is a testament to our team's dedication. We're excited to have provided you with an experience worth praising and look forward to exceeding your expectations again.
May 19, 2023
We were supported by Samta, who did a great job by helping us with a little color issue of the "coming soon" button. Just installed the app, need more time to test it, but so far everything works great. Thank you Samta!
Thank you for your kind words! We're glad Samta could assist you with the color issue on the 'coming soon' button. We appreciate your feedback and hope you enjoy testing our app further. Feel free to reach out if you need any more assistance!
May 19, 2023
Great app for coming soon batches. I had some issue with the layout, but support was very helpful and replied fast. They managed to fix the issue quickly as well.
May 16, 2023
Had a query about how it looked on my site, and the team got back to me quickly and provided a custom solution. Great stuff.
We truly appreciate your kind words and feedback. Thank you for sharing your positive experience with us and for choosing our business.
May 3, 2023
Important, this is not mentioned anywhere. The "Notify Me" button replaces the "Buy now" button. i.e. be sure to leave the "Buy now" button in the Shop Designer, otherwise the Notify Me window will not appear. This is what happened to us at the beginning. It's working now and we got help of the customer service, very friendly and fast. But it took a few days till they answered. We needed to contact them on several streams. And we wanted to collect the email subscribes in a Mailchimp list. It worked at first and then it cut the connection to Mailchimp out of nowhere. Thankfully, the subscribers are also listed and managed in the app, so it's left there now. But we didn't even notice it at first. The design is simple, which is good. Unfortunately, it cannot be adapted to the shop style or customize it. Overall the app is not fancy but it does the job and we would use it again if we wanted to announce a product.
We're thrilled to hear that you enjoyed your experience with us. We understand your frustration, and we want to make things right. We would like to offer our assistance in resolving this matter promptly. Please contact our customer support team at https://www.setubridge.com/contact, and we'll work towards a satisfactory resolution. Thank you for your feedback, and we appreciate your continued support. Best regards,
May 2, 2023
Le service est perfectible mais l'équipe de développeur est très réactive aux demandes ! Simple d'utilisation !
We're glad to hear that you had a positive experience with us. Thank you for choosing our business, and we hope to see you again soon.
March 14, 2023
Very easy to setup and list products under the coming soon category. The app is very intuitive and even beginners can start using the app straightaway.
Thank you for leaving such a positive review! We're thrilled to hear that you had a great experience with us and we appreciate your support.
Feb. 27, 2023
I think they didn´t research well how our business model work. We had big issues during our drops. Customers couldn´t pay as soon as the product went live. You can imagine how much money we lost during first minutes. After a couple of tries they couldn´t fix that. As a conclusion we disabled this app and will never use it again :(
Hello FAM, Thank you for taking the time to share your concerns with us. We understand that you had a negative experience and we apologize for any inconvenience this may have caused. We appreciate your feedback and want to assure you that we take all feedback seriously. We will be taking steps to address the issues you have raised and will be working to improve our services. If you have any further concerns, please do not hesitate to reach out to us. We are committed to ensuring the satisfaction of our clients and will do everything we can to make things right. Best regards, SetuBridge Support team
Jan. 3, 2023
The app support was extremely active and the app worked wonders for my store. Thank you so much for developing such an amazing app.
We're glad to hear that you had a positive experience with us. Thank you for choosing our business, and we hope to see you again soon.
Nov. 15, 2022
I installed this app and at first loved it... I emailed a couple of times to try to get assistance with a feature and never heard back. A few days later, the app BROKE my store. Every item in my store was showing "out of stock". I had to reach out to my tech guy for emergency services (250.00) and the issue was this apps code. It even had links to other stores in it. He deleted it and repaired my store. When he deleted it, he left "broke my store" as the comment for why we were deleting. Still no answer to my other emails, but what do you know I received a pretty fast response to this. I explained everything and they asked me to INSTALL IT AGAIN so they can see what is going wrong and fix their code. No thanks.
Hello Ashley Lozano, We are sorry to hear that you have had such a negative experience. Our team is dedicated to providing excellent customer service, and we strive for 100% satisfaction with every appointment. We would like the opportunity to rectify this situation and help make it right for you. Please contact the support team at [email protected] so that one of our representatives can discuss your concerns in more detail. Thanks & Regards, SetuBridge Team
Oct. 13, 2022
App stopped functioning. Incredibly sluggish reply by the developer. I said the app is down to look into it ASAP, they replied three days later asking for permission to access my site. They said they would look into the matter but I can see they only logged in once from Ahmedabad, India after which they didn't bother logging in again nor updating me. I'm paying monthly for an app that doesn't function so had to delete it - such a shame.
Hello Ça Va London, We understand your disappointment and agree that this is not acceptable. It’s important to us that our customers are more than satisfied and we would like the opportunity to resolve this issue immediately. If you give us a chance, we intend to make this right and hope you will allow us to speak with you to discuss the situation. Please contact the support team at [email protected] so that one of our representatives can discuss your concerns in more detail. Yours sincerely, SetuBridge Support Team
Sept. 14, 2022
Works great and very helpful customer service. There was a feature I wanted the app to do that hasn't officially been launched but the customer service team was able to do that specifically for my store which was great! Highly recommend!
Hi there, This is Dipen from the Coming Soon Product- Notify me App Support Team. It was a pleasure to receive this review from you. We thank you for your time and effort. We value your opinion greatly. Our service will always be improved to ensure the highest quality. Please feel free to contact us any time through our live chat or by email at [email protected] if you require assistance. Regards, Dipen Coming Soon Product- Notify me Support Team
May 24, 2023
Super friendly and very quick assistance. Directly at the beginning 2 times requested and it was implemented without any problems. Due to various changes in the store were unfortunately also some changes necessary. This was no problem at all for the team, who implemented everything for us with a lot of patience. Great communication and super customer support
We greatly appreciate your review. It is a pleasure to have you as a customer. If you need us anytime, we are here for you.
Aug. 18, 2022
Excellent service and fast response. Got all my requests taken care of! Strongly recommend this app for the Notify Me feature.
We're thrilled to have received your positive feedback! Your satisfaction is our motivation to continue delivering exceptional experiences. Thank you for your support.
Aug. 9, 2022
I found this app very useful and the support staff was very attentive and provided fast service when I needed extra help!
We're thrilled to have received your positive feedback! Your satisfaction is our motivation to continue delivering exceptional experiences. Thank you for your support.
June 20, 2022
Needed to create a coming soon feature without having to install an entirely new theme. I managed to do that easily with this app, but had trouble hiding the prices for the products labelled coming soon. Dropped them a message on WhatsApp and they got back to me within the hour, I just gave them app access and they fixed it quickly without me having to do anything other than accepting the request for access. Am delighted with the great service, and relieved that the site works fine too!
Your positive feedback is a testament to our team's dedication. We're excited to have provided you with an experience worth praising and look forward to exceeding your expectations again.
June 16, 2022
We have a few upcoming products that are not yet available for sale and this app meets our needs quite well. The support team is also quick to react.
May 28, 2022
I wasn’t sure about this app when I first downloaded as it didn’t initially provide me with the layout/ design I wanted, however I received a curtesy email from the team to check if there was any help I needed with the app, I advised mon how I would like the coming soon information displayed on the main and product page and they changed everything to my exact requirements. The team were extremely helpful and ensured all my needs were met. I had spent weeks trying to find an app or expert to add coming soon details to my website, and the team did exactly this within an hour!! Thanks!!!
Thanks for providing us with detailed feedback about our app:) We’re glad that you loved our app. We are always trying our best to make your experience memorable, and we’re glad that we’ve achieved it!
April 28, 2022
We used this app to help us track interest in products that are not yet available so that we can tailor our inventory. We didn't like the initial look when applied but the tech service removed the features we didn't like in record time through a collaborator permission in Shopify. I can't thank you enough for taking care of us so quickly.
Thank you so much for this review. We really appreciate you being a customer and helping to share the words about us. We’re here for you anytime.