ConnectPOS
Retail POS system on Desktop, Android & iOS
Rating
4.7
feedback
153
chart
#2,600
All reviews
Rating Breakdown
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Feb. 27, 2024
Natalie, from ConnectPOS in-house team helped me and my organization to resolve the biggest problem we had with Shopify Offline Store which was the payment and terminal card integration. ConnectPOS now acts as our POS instead of Shopify POS as Shopify payment was not available in Malaysia. ConnectPOS would be the definite app/vendor to reach out to wherever Shopify Payments are not available. If your country does not support Shopify payment, contact ConnectPOS. Seamless and Easy integration with the Store and omnochannel payment options.
Feb. 19, 2024
Excellency at it's finest. This POS caters for so many features that you cannot find in any other system. Lucy & Hana are Godsent. Very quick to respond and they are always friendly to chat with. easy 5 stars ✨✨✨✨✨
Feb. 7, 2024
Horrible instructions on set up......AI Chat support with no real help. No phone or customer support.
Jan. 11, 2024
Wow! First day using it, and its amazing. I am really surprised by the quality of the service. Lucy gave me excellent help! You are so professional! Thanks a lot!
Jan. 11, 2024
It was a bit touch and go at first but we needed a unique POS solution to our wholesale only business. Shopify POS just wouldnt cut it for multiple employees without giving them shopify admin access which we didnt want. ConnectPOS seemed to do what we wanted. However we got stuck affter the free trial because we were not clear on whats included on the standard plan. Thankfully with a proper onboarding program by Hana we were able to make the adjustments to set things up as best we could. but it is actually better than shopify pos as a user experience. Our field team is finally able to submit orders swiftly on trading terms and we are very happy Hana came and rescued us. I also LOVE the live chat as someone is always there to talk to you. Customer Service feels really polished. Would love to see how ConnectPOS enhances its offering to be more wholesale store friendlier as its quite uncommon in shopify land anyway...
Jan. 10, 2024
Excellent help, thanks Hanna, spent the time to help me onboard. So long as i get images on the receipt I will me very happy
Dec. 7, 2023
Client support is prompt and communication is very clear. Lucy was very pleasant and excellent to work with. I also find the connect POS very helpful as an integration to shopify since I work with windows devices only.
Nov. 10, 2023
Perfect App, recommended for others. Great assistant from Hana from support team to setup the App, thank you so much, appreciate your service.
Nov. 3, 2023
Hana was very helpful. She worked through issues with onboarding the new connectpos to an ipad. Her knowledge and competence was an essential piece to fix the issues.
Jan. 23, 2024
It isn't without bugs, but the customer support is really helpful (Mia) and are quite prompt in trying to resolve things
Oct. 17, 2023
Honestly, not far into using the service yet, but their chat support has been very helpful in getting things set up. I'm excited to finally have a POS I can use on our windows computers for our Shopify store. Everything I see so far leads me to believe this is going to be a game changer for our store.
Feb. 11, 2024
I have had this issue for the last 6 months and it has been impossible to get it to fit. I have wasted hours writing to support and nothing has been fixed, just a simple everything is OK. The sync is NOT OK, ITS NOT WORKING SINCE THE BEGINNING. I have told you what the issue is. When I create a customer in a connect pos, it does not matter if i fill company name, address or city of the customer, it always overwrites it with my store info, and deletes the company name field. I havent been able to create legal invoices correctly for thousands of customers due to this error, that you refuse to look into deeply.
Sept. 28, 2023
Support is perfect, we have a continuous support to meet our needs, highly recommended its one of the best pos available as integration with Shopify with alot of options and reporting tools
Sept. 20, 2023
Happy with the service from Lucy who has assisted me with setting up the application.