All reviews

Rating Breakdown

  • 5
    87% (133 ratings)
  • 4
    6% (9 ratings)
  • 3
    0% (0 ratings)
  • 2
    2% (3 ratings)
  • 1
    5% (7 ratings)
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5 / 5 Share

Sept. 19, 2023

Mia & Lucy were extremly efficents helping me out, The APP works really good, satisfied our expectations.

Using app

20 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 1, 2023

Using app

4 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Aug. 24, 2023

Ich würde am liebsten 10 Sterne geben. Support hat sich für meine Anliegen richtig viel Zeit genommen und auch alles gelöst! Wenn es nicht anders geht verbinden Sie sich sogar mit Remote um weiterzukommen! Ich danke für alles der Supportarbeiterin: Mia!! Alles perfekt!!!!

Using app

About 12 hours

Total reviews

6

Average rating

5.0

5 / 5 Share

Aug. 23, 2023

We were looking into the Shopify POS but did not want to have to use an iPad. Found ConnectPOS and it is going great so far. Fantastic support from Lucy and can run the App on our new iMac. Is very well integrated with Shopify too. Will update when we have used it a little longer but so far so good!

Using app

30 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Aug. 21, 2023

Great support from Mia in regards to getting set up and troubleshooting some issues I was having. She went the extra mile to ensure I had a resolution and guided me through configuring our POS. If you plan to use it on a desktop, I recommend installing the dedicated App rather than the browser-based version. It's significantly better.

Using app

6 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Aug. 21, 2023

I am testing with ConnectPos for my physic POS. At this moment everything works great, although there are some problems happened. But I am very pleased because support team help me very much for fixing them quickly. I will make a try to use ConnectPOS in my store soon.

Store

Cornier

Using app

3 months

Total reviews

7

Average rating

4.9

5 / 5 Share

Aug. 18, 2023

As an ecommerce platform of 3+ years, I've worked with many companies. ConnectPOS is one among them. But the customer service provided by them by far exceeds that of any other company I've had the chance to engage with, both in terms of quality and efficiency. Your concerns are taken seriously and dealt with, with utmost sincerity. Truly rare in a world of mega corporations who couldn't care less about small businesses. Thanks a lot Mia and the rest of ConnectPOS customer team!

Using app

11 days

Total reviews

1

Average rating

5.0

5 / 5 Share

July 29, 2023

sehr hilfreiche support, antworten sehr schnell das system ist einfach aufgebaut. da ich in der schweiz lebe ist dies bis jetzt beste variante für pos.

Using app

12 months

Total reviews

4

Average rating

4.0

5 / 5 Share

July 28, 2023

Hana was so great again. I got everything I need. Than you so much!!! I got usefull tips from her. Very nice experience again.

Using app

29 days

Total reviews

1

Average rating

5.0

5 / 5 Share

July 3, 2023

great support, needed some help in installation, Hana was great and helped me through the process. Very easy to use and effective. Would work great for you if you intend to use pos on your desktop.

Store

Zhivago

Using app

About 1 month

Total reviews

9

Average rating

5.0

5 / 5 Share

June 24, 2023

hana was very nice! i really like their after support in connectpos. im very glad i have used this app!

Using app

Over 1 year

Total reviews

1

Average rating

5.0

5 / 5 Share

June 20, 2023

Help you so much for the help. So fast and useful. Always answer to all requests! Hope all good for your team ❤

Using app

6 days

Total reviews

1

Average rating

5.0

1 / 5 Share

June 1, 2023

if you have many locations you can't use it. When you try to switch locations you need to login details but you dont have. You need to login automatically from Shopify. When you login via Shopify you can see only a location. I have never seen such a ridiculous situation before.

Using app

About 1 hour

Total reviews

1

Average rating

1.0

5 / 5 Share

May 23, 2023

Very good alternative to Shopify's current POS system. Customer service is also excellent. In case of problems or ambiguities, a solution is sought the same day. They also support you with remote assistance by taking over your computer. Recommended!

Using app

2 months

Total reviews

3

Average rating

5.0

5 / 5 Share

May 5, 2023

The app is very good, it meets the objective. The support it provides is very good, fast and efficient.

Using app

7 months

Total reviews

1

Average rating

5.0

4 / 5 Share

April 28, 2023

App works OK and when needed, support is available to solve the issue, good customer service thank you

Using app

Over 1 year

Total reviews

2

Average rating

4.5

5 / 5 Share

April 21, 2023

needed a support with few issues and had someone with me all the time until all my doubts were solved. very happy with the support

Using app

6 months

Total reviews

2

Average rating

5.0

5 / 5 Share

April 17, 2023

Fantastic support team, super fast to respond to enquiries and very helpful - I look forward to a long relationship with this company!

Using app

2 months

Total reviews

12

Average rating

5.0

5 / 5 Share

April 13, 2023

Just installed this app so can't comment on functionality etc yet however already have received excellent customer service from Natalie. Apart from assiting with initial enquiry she took the time to understand and suggested other technical support with the software.

Using app

18 days

Total reviews

3

Average rating

4.7

5 / 5 Share

April 1, 2023

I just started 14 days trial of ConnectPOS, so far very much satisfied and customer service is very helpful customising as per my requirement.

Using app

5 months

Total reviews

1

Average rating

5.0