All reviews

Rating Breakdown

  • 5
    85% (100 ratings)
  • 4
    4% (5 ratings)
  • 3
    0% (0 ratings)
  • 2
    2% (2 ratings)
  • 1
    8% (9 ratings)

Reviews with Text

  • 100% (116)
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5 / 5 Share

March 4, 2023

Estava com problemas na configuração do App, fui atendido pela Natalie , que me deu um otimo suporte para resolver o problema.

Using app

About 3 hours

Total reviews

2

Average rating

5.0

5 / 5 Share

March 4, 2023

Highly recommend to anyone using a POS system. Chat support is very quick to respond and problem was solved within minutes.

Using app

About 2 years

Total reviews

7

Average rating

4.7

5 / 5 Share

March 3, 2023

Was very help full and solved my problem, Hana was very knowledgeable and my problem was solved in a timely manner.

Using app

9 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 26, 2023

Very good customer service. Very helpful and the app works perfectly. Everything you need is in there and the staff is always here to help. Very good experience!

Using app

4 months

Total reviews

4

Average rating

5.0

5 / 5 Share

Feb. 15, 2023

Hana has been amazing with helping me out. She solved all the difficulties i had with connecting connectpos to my shopify website and she is one of the reasons I will decide to continue with the app.

Using app

About 21 hours

Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 15, 2023

We have been working with ConnectPos for almost two years now. Their customer support has been, and still is, great. The app itself is a pleasure to work with if you need a good Pos system. Try it, you will not be disappointed.

Using app

5 days

Total reviews

2

Average rating

5.0

5 / 5 Share

Feb. 13, 2023

The support I received from Hana at ConnectPOS was great. Having inherited ConnectPOS as an app from a previous store owner and using it for the first time I really appreciated the time spent with me via chat to answer my questions. steamforged.com

Using app

11 months

Total reviews

3

Average rating

5.0

2 / 5 Share

Feb. 9, 2023

#Positive things first: The support is very fast and friendly. They deserve two stars (actually more but the functionality of the app is just not as good as it should be) #Negative things: 1) It's super buggy. You have to reload the cash in order to catch all newly added products into ConnectPOS 2) It completely messes up things with tax - if you have multiple tax rules or overwrites in your shopify store, it won't be working 3) They have soo many different configuration settings - like what the heck... you need to spend your life time in trying to figure out what to click, set up and most of the time the support has to log in into your account to fix some new bug that they found... 4) We were in touch with the support almost every day and every day they were suggesting using their native app instead of the web app. But have you actually seen how it looks? Just terrible - all pictures are blurry, it is super slow and doesn't find new products either. Again, as probably many of you feel: it is pity that shopify pos is not supported on mac. We won't be using it any longer.

Using app

8 days

Total reviews

4

Average rating

2.5

5 / 5 Share

Feb. 2, 2023

Natalie did a great job helping us with a new free trial as well as a few other things. Great customer support and had the issue cleared within minutes. Will check back in with a review after we see how the trial goes. Thankyou

Using app

8 days

Total reviews

3

Average rating

5.0

5 / 5 Share

Feb. 1, 2023

The app works very well and the support is fantastic. Unfortunately we had some very specific requirements that -currently- needed custom coding. We will revisit ConnectPOS in the near future.

Using app

12 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 18, 2023

the cs is so helpful, they will help us immediately, thay are so nice, we highly recommand people use this app

Using app

About 2 years

Total reviews

3

Average rating

5.0

5 / 5 Share

Jan. 14, 2023

I was having issues with my products displaying, but I hopped on a chat with Lynn and she had me taken care of in quick order. It was much appreciated.

Using app

About 22 hours

Total reviews

1

Average rating

5.0

5 / 5 Share

Dec. 16, 2022

This is a great app. Recently they have upgraded the support and the times they are on line.. Lynn is a great help!!

Using app

Almost 2 years

Total reviews

2

Average rating

5.0

5 / 5 Share

Dec. 9, 2022

Hana & Lynn was a great help. keep up the good work. customer service is top notch. easy instruction & prompt response.

Using app

4 months

Total reviews

1

Average rating

5.0

4 / 5 Share

Nov. 30, 2022

The App is convenient and affordable and the support is truly outstanding. The application is simple and easy to use.

Using app

12 months

Total reviews

2

Average rating

4.5

5 / 5 Share

Nov. 29, 2022

It is fantastic app. Hate i did not find it earlier. It does what it supposed to do. And it integrates with Smartpay in Au. Their team can also do customise setting for my enquire function. Our concerns were solved in last 2 weeks, very good. Top recommend.

Using app

20 days

Total reviews

8

Average rating

5.0

5 / 5 Share

Nov. 21, 2022

Really nice app, customer service was pretty good overall, only good things to say about them and everything

Using app

7 days

Total reviews

3

Average rating

5.0

5 / 5 Share

Nov. 21, 2022

This app is really amazing! Everything is very easy to use and really straight forward! Supports are also the best as they really guide you very well. This is also a great alternative for ShopifyPOS

Using app

About 23 hours

Total reviews

2

Average rating

5.0

5 / 5 Share

Nov. 11, 2022

Works really well for us in our small brick and mortar stores, we can recommend it to anyone who wants an alternative to SHOPIFYPOS

Using app

7 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 5, 2022

Excellent support! Hana was very helpful and answered all of my questions during app set up! I like the quote feature, where you can email the customer a quote to review,

Using app

About 1 hour

Total reviews

2

Average rating

5.0