ConnectPOS
Retail POS system on Desktop, Android & iOS
Rating
4.6
feedback
160
chart
#2,647
All reviews
Rating Breakdown
Review RSS Feed
Aug. 11, 2021
James was the best to help me to get everything corrected, the app is very good, use your shopify with a PC (POS) !!! VERY HAPPY
Thanks for the awesome review, Jeux AZ Games! We work hard to meet expectations like yours, and we’re happy to hear we hit the mark for you. Come back and see us soon. Cheers!
July 29, 2021
Very nice app for using Shopify with a retail store and a PC. Would recommend. Also has very good Customer Service.
Thank you for the kind words, Wausau! We’re so happy your visit at ConnectPOS went so smoothly. Would you mind sharing with your friends who are due for a service appointment, too? We’d love to continue providing great service to awesome customers like you. Thanks again!
July 27, 2021
REALLY happy to use this app they give me big big help every time i ask they answer me in every profissnal way thank u pos team
Hi 200 Brands, We can’t thank you enough for the kind words about ConnectPOS. Your review means a lot to us and lets us know we’re on the right track!
July 10, 2021
Great alternative to Shopify POS Great customer support is much appreciated even on cheap plans I Highly recommend
Hi Tech Pro Shopping, Thanks so much for your feedback! We’re really glad you enjoyed our product/service, we’ve found it’s a definite customer favorite!
July 8, 2021
Great system with many features. Customer support and service is excellent with great response rate. They go to great lengths to customize and meet your company's needs. 10/10 recommended.
Thank you so much for your 5-star review! We will share this with the store team to let them know to keep up the amazing work.
July 7, 2021
Great alternative to Shopify POS Great customer support is much appreciated even on cheap plans I recommend
Thank you so much for this 5-star review. We really appreciate you being a customer and helping to share the word about us. We’re here for you anytime.
June 8, 2021
Ho finalmente trovato l'applicazione che cercavo, ho un negozio in Italia online e fisico e questo fantastico servizio è davvero il top, connette tutto! Per non parlare del servizio cliente è davvero eccezionale, assolutamente da provare. Grazie grazie grazie <3
It's super sweet of you! Thank you so much <3 Please take care of yourself and let me know if there's anything I can help.
June 7, 2021
ConnectPOS is wonderful and works seamlessly with Shopify. The real-time syncing is instant. Love all the features having great flexibility. Customer Service is top-notch. Response time for support is amazingly fast. They will go an extra mile to customize the App, as per your requirements and to your 100% satisfaction. I highly recommend the App.
Thank you so much, for being very nice and for reminding us of an important thing: Focus on product and deliver the best service ever. We'll always be here whenever you need help!!
May 28, 2021
This app has been great for what we needed in our store thus-far. No bugs and real time sync have been what brought us towards ConnectPos.
It's really awesome for us to know what ConnectPOS can help you with. We will try our best to improve our product/service in order to provide you wih better experience.
May 20, 2021
Muy buena solución frente a lo limitado que es Shopify Pos Básico. Muy buen soporte y muy buena disposición siempre frente a un problema. Lo recomiendo
Your comment made our day, Crecer. Please do not hesitate to contact us at any time to receive the best assistance. We really hope to be your companion during your business time.
May 10, 2021
La aplicación es excelente, muy intuitiva y se puede poner en español, muy fácil de configurar, no sabía cómo entrar desde android o ipad y me puse en contacto con su sistema de soporte y la señorita Leia me apoyo de una manera rápida, y muy profesional... El mejor sistema POS para Shopify...
It's our happiness to receive your feedback. Our Customer Service is always ready to assist you with any challenge. Wish you a happy day ^^
April 6, 2021
This app solved my hardware issues. The support is fantastic and super friendly. If you need any cutomization they'll be willing to solve any problem.
Guemil, thank you for the great review! We’re so happy you loved your experience and can’t wait to have you continue using our products in the future. As always, we’re here if you need anything.
April 1, 2021
The app is excellent - It lets us add a physical location to our online business as well. On top of that I have contacted Support multiple times and to my amazement -- they responded very quickly and solved my issue in no my time on Teamviewer as well. Very much satisfied.
March 21, 2021
I absolutely love the customer service they give, they are always available to help. totally recommended.
Thank you so much for this 5-star review. We really appreciate you being a customer and helping to share the word about us. We’re here for you anytime.
March 18, 2021
We are in a very early stage of using Connect POS and so far the customer support has been super efficient. They would go the extra mile to solve your issues.
Thank you so much for taking the time to leave an excellent rating. We really appreciate your business. Please let us know what we can do for you in the future ^^
June 2, 2021
Sadly we are still having problems with processing refunds and exchanges. If an item is bought online, you can not process simple exchange in store, you have to refund online order first and then generate brand new sale in store and ask for another payment. A lot of customers are not happy with that, so we have to do it manually on paper, then we have to amend stock levels manually as well. It is too inefficient and causes problems with our book-keeping. For the refunds, if the customer does not have a receipt (we sell custom-made items so we know they are ours), it is too difficult to locate an original cash sale. Again we have been processing refunds manually on paper, which causes all sorts of problems. I was assured by the developers that a feature "refund without receipt" will be implemented in the future, but have not been given an indication of the time frame and I do not think it will happen any time soon. This app is great, if you do not need refund or exchange function. But we will be looking elsewhere.
Dear Clonboy, we are so sorry with such inconvenience to you. We totally understand how you are feeling now because we were unable to provide you with the best experience. Our Developers are still trying our best to complete the Refund Exchange feature and we are going to release it in the near future. Our Customer Service team will send you a notice about this feature as soon as possible. Until then, we still hope to be your companion with business improvement.
March 16, 2021
Wonderful Customer Service Team, Responds queries in time. App working fine for me ! Free version has way more features than other free apps ! Recommend using at-least once.
Thank you so much for your kind words. We really appreciate you taking the time out to share your experience with us — and we are so proud that Multiple-feature Trial version is truly a strength in our team! We count ourselves lucky for customers like you.
Feb. 10, 2021
The app is brilliant. Does exactly what I want it to do. The Shopify option only allows for use on phones and tablets, and is currently only available on ios. A special mention to the staff at Connect. Their problem solving was superb 5 stars!
Thanks for the awesome review! We work hard to meet expectations like yours, and we’re happy to hear we hit the mark for you. Cheers!
Feb. 8, 2021
Well, we have only been using it for a week & I'm confident it will be great for us. We use Shopify, which we love; however, we were disappointed they only have apps for a POS system to use on phones & tablets. We had been looking for a long time at alternatives which weren't great, but ConnectPOS seems to be fantastic. We use it on a Chromebook & it works great! We have already upgraded to utilise the draft order function. We have customers that come in & drop off things for repairs & we charge them once they pick up. You can also do a lot on the free version, so I definitely recommend.
We are so grateful for your kind words. Thanks for sharing your review with us and the community. We are delighted to hear that you value the efforts we have put toward creating an environment where everyone at ConnectPOS can thrive
Oct. 25, 2021
Great Customer service they will help all the until problem is resolved. also suggest that what other app will me to grow my business good job
Thank you! It was very kind of you to leave us a comment though being super busy. Please let us know if you need any help!