ConnectPOS
Retail POS system on Desktop, Android & iOS
Rating
4.6
feedback
154
chart
#2,622
All reviews
Rating Breakdown
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June 8, 2021
Ho finalmente trovato l'applicazione che cercavo, ho un negozio in Italia online e fisico e questo fantastico servizio è davvero il top, connette tutto! Per non parlare del servizio cliente è davvero eccezionale, assolutamente da provare. Grazie grazie grazie <3
It's super sweet of you! Thank you so much <3 Please take care of yourself and let me know if there's anything I can help.
June 7, 2021
ConnectPOS is wonderful and works seamlessly with Shopify. The real-time syncing is instant. Love all the features having great flexibility. Customer Service is top-notch. Response time for support is amazingly fast. They will go an extra mile to customize the App, as per your requirements and to your 100% satisfaction. I highly recommend the App.
Thank you so much, for being very nice and for reminding us of an important thing: Focus on product and deliver the best service ever. We'll always be here whenever you need help!!
May 28, 2021
This app has been great for what we needed in our store thus-far. No bugs and real time sync have been what brought us towards ConnectPos.
It's really awesome for us to know what ConnectPOS can help you with. We will try our best to improve our product/service in order to provide you wih better experience.
May 20, 2021
Muy buena solución frente a lo limitado que es Shopify Pos Básico. Muy buen soporte y muy buena disposición siempre frente a un problema. Lo recomiendo
Your comment made our day, Crecer. Please do not hesitate to contact us at any time to receive the best assistance. We really hope to be your companion during your business time.
May 10, 2021
La aplicación es excelente, muy intuitiva y se puede poner en español, muy fácil de configurar, no sabía cómo entrar desde android o ipad y me puse en contacto con su sistema de soporte y la señorita Leia me apoyo de una manera rápida, y muy profesional... El mejor sistema POS para Shopify...
It's our happiness to receive your feedback. Our Customer Service is always ready to assist you with any challenge. Wish you a happy day ^^
April 6, 2021
This app solved my hardware issues. The support is fantastic and super friendly. If you need any cutomization they'll be willing to solve any problem.
Guemil, thank you for the great review! We’re so happy you loved your experience and can’t wait to have you continue using our products in the future. As always, we’re here if you need anything.
April 1, 2021
The app is excellent - It lets us add a physical location to our online business as well. On top of that I have contacted Support multiple times and to my amazement -- they responded very quickly and solved my issue in no my time on Teamviewer as well. Very much satisfied.
March 21, 2021
I absolutely love the customer service they give, they are always available to help. totally recommended.
Thank you so much for this 5-star review. We really appreciate you being a customer and helping to share the word about us. We’re here for you anytime.
March 18, 2021
We are in a very early stage of using Connect POS and so far the customer support has been super efficient. They would go the extra mile to solve your issues.
Thank you so much for taking the time to leave an excellent rating. We really appreciate your business. Please let us know what we can do for you in the future ^^
June 2, 2021
Sadly we are still having problems with processing refunds and exchanges. If an item is bought online, you can not process simple exchange in store, you have to refund online order first and then generate brand new sale in store and ask for another payment. A lot of customers are not happy with that, so we have to do it manually on paper, then we have to amend stock levels manually as well. It is too inefficient and causes problems with our book-keeping. For the refunds, if the customer does not have a receipt (we sell custom-made items so we know they are ours), it is too difficult to locate an original cash sale. Again we have been processing refunds manually on paper, which causes all sorts of problems. I was assured by the developers that a feature "refund without receipt" will be implemented in the future, but have not been given an indication of the time frame and I do not think it will happen any time soon. This app is great, if you do not need refund or exchange function. But we will be looking elsewhere.
Dear Clonboy, we are so sorry with such inconvenience to you. We totally understand how you are feeling now because we were unable to provide you with the best experience. Our Developers are still trying our best to complete the Refund Exchange feature and we are going to release it in the near future. Our Customer Service team will send you a notice about this feature as soon as possible. Until then, we still hope to be your companion with business improvement.
March 16, 2021
Wonderful Customer Service Team, Responds queries in time. App working fine for me ! Free version has way more features than other free apps ! Recommend using at-least once.
Thank you so much for your kind words. We really appreciate you taking the time out to share your experience with us — and we are so proud that Multiple-feature Trial version is truly a strength in our team! We count ourselves lucky for customers like you.
Feb. 10, 2021
The app is brilliant. Does exactly what I want it to do. The Shopify option only allows for use on phones and tablets, and is currently only available on ios. A special mention to the staff at Connect. Their problem solving was superb 5 stars!
Thanks for the awesome review! We work hard to meet expectations like yours, and we’re happy to hear we hit the mark for you. Cheers!
Feb. 8, 2021
Well, we have only been using it for a week & I'm confident it will be great for us. We use Shopify, which we love; however, we were disappointed they only have apps for a POS system to use on phones & tablets. We had been looking for a long time at alternatives which weren't great, but ConnectPOS seems to be fantastic. We use it on a Chromebook & it works great! We have already upgraded to utilise the draft order function. We have customers that come in & drop off things for repairs & we charge them once they pick up. You can also do a lot on the free version, so I definitely recommend.
We are so grateful for your kind words. Thanks for sharing your review with us and the community. We are delighted to hear that you value the efforts we have put toward creating an environment where everyone at ConnectPOS can thrive
Oct. 25, 2021
Great Customer service they will help all the until problem is resolved. also suggest that what other app will me to grow my business good job
Thank you! It was very kind of you to leave us a comment though being super busy. Please let us know if you need any help!
Jan. 13, 2021
Me encantó, nosotros usamos Windows para el punto de venta y me encantó que es multiplataforma se puede abrir desde un navegador desde cualquier dispositivo, el soporte excelente me contestaron cada duda que les hacía, es el punto de venta más completo que encontré en la tienda de Shopify se sincroniza muy bien con la tienda, fácil configuración y pues aunque el sistema está en inglés es muy fácil e intuitivo y el soporte en español está súper, le doy 5 estrellas y lo recomiendo
Muchas gracias por el comentario detallado en español. ¡¡Por favor hazme saber si tienes preguntas!!
Dec. 25, 2020
I Love this APP! I have a wholesale company and finally opened a physical shop. This app has allowed me to have all my products in thsystem with out much effort. The set up was easy with the help from Claire! She gave me her Whatsapp number and told me to message any time. when I do message she always responds quickly. Thank you Claire and ConnectPOS!
Thank you, This is really a sweet Christmas gift for us. We will always do our best to deliver the best product and service ever. Cheers!
Dec. 4, 2020
The app design is simple to pick up and even greater than Shopify POS. Even you have no idea about how it works and how to play with it, the customer service and sales team are both very knowledgeable, they are always ready to help you solve the questions. Video calls and educational videos are always on your side to help.
Thank you for the kindness and detailed review. We learned a lot from you, too. Let's stay in touch and grow together!
Nov. 28, 2020
This POS is easy in setting up and is very convenient in use for your physical shop. Also very quick and helpful support if needed.
Thank you!! :") Please stay safe, and let me know whenever you need help!
Nov. 23, 2020
Fantastic! We switched to POS system (by ConnectPOS) from another app on here (which was unreliable) but this app has been brilliant and has made our staff's lives easier in the shop. Easy to set-up and lots of customizable features. The support has been fantastic also. Any little query the customer support have been on hand to answer them very quickly. Been using approx 3 weeks so far and very happy with it.
Thank you very much for the detailed comments :") Please take care of yourself and let me know whenever you need help!!
Nov. 9, 2020
We chose connectPOS so that we can have a synchronised inventory as we conduct sales both online and in a physical store. From the POS applications we tried out ConnectPOS stood out immediately due to their personalised level of customer service. Claire has been answering all our questions from the start and even organised a google meet session to take us through the system on the first day. Any bugs that we reported were quickly fixed and the app is under constant development and improvement. The system itself is easy to navigate and straightforward, which meant that even new staff were able to quickly pick it up without having to do extensive training. Overall, its a great POS app that syncs with the Shopify store and the support service is impeccable.
Wow, thank you for the super detailed feedback. Let's have a nice and sustainable collaboration ;) Cheers! Please let me know whenever you need help.