ConnectPOS

Dec. 14, 2022

EXTREMELY annoyed with this point of sale. After removing my review, I was promised a "functional POS", which was completely false. We've had ongoing issues for many months. From discounts not pulling through correctly, to incorrect sales reports. Cash up is ALWAYS a nightmare, then sales aren't going through or disappear etc. It's just a huge headache having a system like this. When there's an issue, you're told to update the POS (Keep in mind; We've had to do an update almost every single day). Would DEFINITELY NOT recommend this POS to anyone. There's a lot better out there. THANKS TEAM CONNECTPOS FOR YOUR 'EXCELLENT' SERVICE! Update: Service once again the worst of the worst! This is not a functional POS and should not be launched yet!!! It takes days to sort out a simple issue (product costs not accurately syncing leaving you with the old prices). Would definitely not recommend this POS. Update: Discounts are not working at all, and your products just seem to disappear. Staff are completely incompetent and have no clue how to sort out these issues.

May 17, 2022

I am so sorry to have to write this review - however, I would definitely not recommend it. We installed the trial on the shopify app store, it did not calculate vat correctly so I was moved to their app. This is been a horrendous mistake. 1. It overwrote our customers addresses 2. It would not allow us to select the Compare Price as the original app did and my VERY reason for using this. 3. It can not calculate VAT correctly 4. It chews up all our computers processing and constantly crashes. I was promised numerous updates, the last one was meant to be this Monday but not only did I receive no update I have had no response to my messages. Our POS is a critical part of the business and by it not working has had a dreadful impact on our business with many upset customers having to wait whilst we tried to work out how to process their transactions at the till Whilst initially the support was excellent I presume they have moved me to the not worth it pile. So they have had my subscription and provided me with an app that is unuseable. Very Very disappointing.

May 10, 2022

Good service, excellent app, reliable. The only thing is that it doesn't work with shopify gift card and discount codes. I believe that is on the shopify part.

Feb. 23, 2022

Returns and exchanges are a BASIC function of a POS system. This shouldnt cost an extra $30 per terminal. The Shopify POS is trash but this one looks to have the exact same pricing scheme, so pass.

Feb. 23, 2023

Support incroyable, Lyn a vraiment vraiment tout fait pour m aider à résoudre les problèmes; je recommande cette application, car il y a un support très efficace..Lyn a passer énormément de temps afin de trouver une solution à mon problème, avec une rapidité et un service de communication top...Merci à vous...

Nov. 12, 2021

I am new to this app, the guidance I received from the team was amazing. User friendly and good app.

July 13, 2022

very helpful your online service, easy to use, very happy for with quick response. Very easy app to setup and. Managed to load all the products automatically which I loved, and the support is very good and fast in responding to issues.

Oct. 22, 2021

So far so good with the testing, very pleased with ConnectPOS, ticks all of our requirements so once we complete the migration over to Shopify we will be going ahead with ConnectPOS as its the closest app to what we have been using on Magento. If any existing customer wants to send me a refferal to get a free additional register for life then please drop me a refferal email to "accounts AT jhlimports DOT COM" . For more details of the referral program, have a look here: https://www.connectpos.com/connectpos-referral-program/

Oct. 9, 2021

Me encanta la idea de poder usar un POS desde mi PC paras las ventas en mi tienda física. Respecto a la aplicación, todavía no he tenido ocasión de probarla como me gustaría y conocer todas sus funcionalidades, así que actualizaré la reseña cuando lo compruebe. Eso si, puedo decir que el servicio técnico genial, tuve un problema para configurar la impresora de tickets y me atendieron muy rápido.

Sept. 23, 2021

Great app that does everything I need, easy to use, cost effective and the support is simply the best! Highly recommend!

Sept. 16, 2021

Very good app, lots of features and easy to use. This app works really well in my bricks and mortar store syncing my online site and instore sales simply. The help desk are attentive and will help solve any issue. Give it a try you wont regret it.

Sept. 2, 2021

I have been using this pos for some months now, after coming from another pos system for the last 10+ years. Even though we are not quite there yet I believe we will be very very soon, Leia has been fantastic throughout this all process, always willing to help and never ever complained just got on and got the job done, so i would like to thank Leia and her team for all their kind words, understanding, and many remote sessions just to get everything spot on, Leia i have told you often I believe you have a really good pos system and with a tweak here a tweak there we will get there . And now you bring out your new Multi Inventory System which i am loving, I will be spreading the word about connect and i will be your Guinea pig any day Thanks, Guys for all your support Angie Sewers Delight

Sept. 1, 2021

I use this app after opening a physical store. I was looking for a solution to sync my inventory with my shopify onlinne store and my point of sale store. This app is a great solution for me. If you are looking for a workarround solution to the shopify POS I highly recommend this app. Then customer service is very responsive.

Aug. 20, 2021

We have been evaluating this app for sometime, they customer service spent more than 2hours on remote session making sure we are fully on board and satisfied. Customer agent Leia was more than helpful and really professional. Definitely will consider this app because of this agent. There is huge potential for this app to develop and we would be more than happy to support.

Aug. 11, 2021

James was the best to help me to get everything corrected, the app is very good, use your shopify with a PC (POS) !!! VERY HAPPY

July 29, 2021

Very nice app for using Shopify with a retail store and a PC. Would recommend. Also has very good Customer Service.

July 27, 2021

REALLY happy to use this app they give me big big help every time i ask they answer me in every profissnal way thank u pos team

July 10, 2021

Great alternative to Shopify POS Great customer support is much appreciated even on cheap plans I Highly recommend

July 8, 2021

Great system with many features. Customer support and service is excellent with great response rate. They go to great lengths to customize and meet your company's needs. 10/10 recommended.

July 7, 2021

Great alternative to Shopify POS Great customer support is much appreciated even on cheap plans I recommend