Amazon Connectr & FBA Sync
Amazon Connectr & FBA Sync Shopify App
Rating
4.4
feedback
78
chart
#1,450
All reviews
Rating Breakdown
Review RSS Feed
Sept. 15, 2023
Amazing software and great service. Thank you!
We're happy you're pleased with the results and that we were able to help. If there's anything else we can do to help, please let us know. And we really appreciate you taking the time to share your feedback!
Sept. 8, 2023
Great app, also great support from the team to add any customizations, the application has a lot of potential , and I am pretty sure it will only grow better considering how great their work flow is, will definitely recommend this app to anyone.
Thank you so much for your positive feedback and for taking the time to post this review. It's our customers that allow us to constantly improve the app experience! Wish you good luck!
Sept. 6, 2023
Great App! Affordable and easy to use. Though there are some improvements in the functionality, I believe there is great potential. Also, happy with the customer support. Been using it for morethan 6 months. I think it's better to provide Live Chat support to get instant response from the team.
Thank you for taking the time and effort to leave a review. We work hard to deliver the best app experience and we’re glad that you liked it!
Aug. 4, 2023
1. i sent 120 sku to sync only 80 came back rest i have to do manually 2. They have a fake button for sync in 15 min, only sync once in 24 hours partially 3. Support does respond after few hours
This is an unfair review by folks from Andyanand. It appears there might be a misunderstanding, as we have no record of a support ticket being raised for the issue you mentioned in point 1 and 2. We are committed to resolving any problems our users encounter, and to do so, we need more information. We did send an email seeking clarification on the app features but have not received a response yet. If you want to speak to us, you may reach our team at [email protected] and we will be there to answer right away.
July 6, 2023
An excellent tool if all you're looking to do is pull Amazon listings and push them into Shopify. It's only one I've been able to find that does this, and it is very easy to use. If you require any customer service, they are very responsive. And the price is very reasonable. I'm surprised this company/app has so few ratings.
Thank you for taking the time and effort to leave a review. We work hard to deliver the best app experience and we’re glad that you liked it!
June 29, 2023
Great App and an awesome support team! They Really take the time of day to answer all my questions! Lots of nice features for the the reasonable price they charge.
Thank you for the most amazing review. We're happy you're pleased with the results and that we were able to help. If there's anything else we can do to help, please let us know. And we really appreciate you taking the time to share your feedback!
April 27, 2023
Great customer service and help I like this app, it help me import the product from amazon, and the customer service is wonderful. The customer service was very patient and helped me solve the problem, I am very grateful. It is recommended to use this app.
We’d just like to thank you for taking the time to write this review. We try really hard to provide a good app experience and are really happy to hear that you like it!
April 24, 2023
Good product, fast sync with amazon. Support is always in touch, all tasks are performed quickly and efficiently. I recommend!
Thanks for the awesome! We work hard to meet expectations like yours, and we’re happy to hear we hit the mark for you.
March 23, 2023
ITA Assistenza Top, sono stati in grado di risolvere un problema in pochissimo tempo. ENG Top support, they were able to fix a problem in no time.
Thank you for the most amazing review. We're happy you're pleased with the results and that we were able to help. If there's anything else we can do to help, please let us know. And we really appreciate you taking the time to share your feedback!
March 14, 2023
No free tryfNo free tryfNo free tryfNo free tryfNo free tryfNo free tryfNo free tryfNo free tryfNo free tryfNo free tryfNo free tryfNo free tryfNo free tryfNo free tryfNo free tryfNo free tryfNo free tryfNo free tryfNo free tryfNo free tryfNo free tryfNo free tryf
Thank you for taking the time to leave a review for our app. We appreciate your feedback, but we would like to clarify that our app has never been advertised as a free app. We understand that this may have caused some confusion and frustration on your end, and for that, we apologize. We take pride in providing a quality app that meets the needs of our users, and we strive to be transparent about any costs associated with our services. We hope that you can understand that the development and maintenance of an app requires resources and investment, and we have priced our app fairly to cover these costs. If you have any further concerns or questions, please do not hesitate to contact our support team. We value your feedback and hope to continue to improve our app to meet your needs. Thank you for your understanding.
March 14, 2023
Excellent product, does exactly what it says. I checked through the help files before installing to confirm it could meet all our requirements. This App offers excellent value for us and creates Amazon MCF requests much quicker than other, more expensive Apps that we tested.
WOW! Thank you so much for this 5-star review. We really appreciate you trusting the app and helping to share the word about us. We’re here for you anytime.
March 4, 2023
Excellent customer service team that helps in detail with any requests. Works great for syncing our products from FBA
Thank you so much for this 5-star review. We really appreciate you being a customer and helping to share the word about us!
Feb. 14, 2023
Great App for connecting your Amazon FBA business to shopify. There are some obstacles in the beginning but their service is amazing and you get quick help. Also the reviews get transferred and it looks good! Price-performance with Connectr is more than fair and the developers are friendly and helpful.
We can’t thank you enough for the kind words about the app. Your review means a lot to us and lets us know we’re on the right track!
Feb. 4, 2023
Great service. They did everything they promised and more. Always available to help with any problems. This was the ONLY app that worked to link my Shopify and Amazon store and sync all my products. I highly recommended this app and this team.
We're happy you had a fantastic time with us! Thanks for your trust, we're lucky for amazing customers like you.
Feb. 1, 2023
Great app ***** . best app on shopify . i have tried so many apps but this app is next level easy and so advance . customer support is also *****. this app have so many features which is helpful so for seller.
Thank you so much for your positive feedback and for taking the time to post this review. It's our customers that allow us to constantly improve the app experience! Wish you good luck!
Sept. 9, 2022
Been using the paid version of the app for a while now. Started having issues last month with Connectr not updating my shopify orders once they were complete. This also coincided with an update of the app. I wrote in on Aug 10 for the first time. It's now 9/9 and I've been back and forth with support on a weekly basis. Always being reassured the problem has been fixed, and always back at them the next week because it has not. I keep being assured the technical team will handle it - but they don't. I've been told they would monitor my account, but they have not. I see issues as I speak, so the monitoring is non-existent. And despite the fact that this has been going on for a month, do you think they have offered to refund my money for that month? Well, they haven't done that either. So, it was good while it worked - but it doesn't work anymore, and if it's not fixed in another week I will be tossing this app and moving on to something from an app developer that knows how to fix their own issues.
Aug. 23, 2022
Amazing app and service!! Installed for more than 1 year, worked fine all the time. Today customer support helped me with a big issue, really appreciated! Highly recommended!
Thank you so much for your kind words. We really appreciate you taking the time out to share your experience and look forward to working with you!
July 31, 2022
it doesn't automatically update stock quantities from Amazon to Shopify but works manually. The interface is very confusing.
July 14, 2022
Very satisfied. App works great for us. The support is awesome. Just raise a ticket and they will help you asap
Thank You for giving us a shot, and even more for leaving us this review. We work hard to deliver the best app experience and we’re glad that you liked it!
Feb. 14, 2022
IT DOESN'T DO WHAT IT SAYS, FOUND A BETTER APP Started using Connectr app because it advertised that it would sync inventory between Amazon and Shopify. Just be clear, it only syncs changes in inventory that come from orders and changes made in seller central. If you receive inventory and adjust inventory levels in Shopify, they will be overwritten by the inventory in seller central. So the product does not actually sync FBM inventory between AMZ and Shopify. It only syncs some of the inventory. The interface is very confusing and hard to understand and there is a high risk of accidentally overwriting inventory numbers and products. There is just to much to risk when using this app as it will cause you a lot of time fixing what they did. My staff had to spend several hours re-counting inventory because this app completely replaced our shopify inventory counts with our AMZ inventory (which was 0 because we were setting it up). Their customer service was very difficult and instructions were very unclear. You have to email them back and forth which is really inefficient and a waste of time. We asked for a video chat/screenshare several times and they just ignored the request. After realizing the app wouldn't do what it says, we asked for a refund (took several weeks to figure out it doesn't do what it says) and they said they have a 7-day trial and they wouldn't refund. They refused after saying if we send them the invoices for the app, they would refund it. This just shows they have terrible customer service. So because their app was misleading and because their customer service was awful, they get a 1-star review. We ended up using Amazon by CedCommerce and it works great. It does exactly what we need it to and syncs FBM changes back and forth from AMZ and Shopify. It's very affordable and they will video chat and screen share with you on-demand. They have a great chat feature that they respond to immediately and have helped us onboard the app. We highly recommend checking out Cedcommerce over Connectr. Just to be clear, we don't get anything for recommending them, we just had such an awful experience with Connectr that they deserve a public bad review and a recommendation of another product over them. To Connectr: You should have just refunded the money like you said you would, it was less than $25. You'll lose more than that in customers who won't use your app now.
This is a completely unfair review from the folks at Foxhound Bee. 1. We have a free trial of 7 days so that merchants can test out all the features. They used the app for over a month and then demanded a 100% refund. Making an exception we had offered a pro-rated refund, not a 100% refund. 2. They wanted a 2-way sync between Amazon and Shopify. But we provide 1-way sync only. This is clear in our documentation. With our experience, 2-way sync has the potential to mess up the Amazon inventory. We have multiple options to sync Amazon to Shopify. Because of the activation of sync, the Amazon inventory got copied over to Shopify. This is the expected behavior. 3. Being a small team we don't have live chat support. Again, we don't claim 24x7 live support. This helps us to keep the app costs low. 4. We are glad they found an app that suits their requirements. Each app has unique capabilities. We wish to deliver a great app experience to all the merchants. Unfortunately, it did not go well with Foxhound Bee. However, their review is not a true reflection of the service we provide.