Amazon Connectr & FBA Sync for Shopify

Amazon Connectr & FBA Sync

Import and sync products from Amazon Seller Central | FBA
Rating
4.4
Feedback
64
Reviews
Chart
#1,878
Shopify

All reviews

5 / 5 Share
April 24, 2023

Good product, fast sync with amazon. Support is always in touch, all tasks are performed quickly and efficiently. I recommend!

Store Using app Total reviews Average rating
Glosclean 12 months 5 5.0
Developer Reply

Thanks for the awesome! We work hard to meet expectations like yours, and we’re happy to hear we hit the mark for you.

5 / 5 Share
March 14, 2023

Excellent product, does exactly what it says. I checked through the help files before installing to confirm it could meet all our requirements. This App offers excellent value for us and creates Amazon MCF requests much quicker than other, more expensive Apps that we tested.

Store Using app Total reviews Average rating
Fontwells 11 days 1 5.0
Developer Reply

WOW! Thank you so much for this 5-star review. We really appreciate you trusting the app and helping to share the word about us. We’re here for you anytime.

5 / 5 Share
Feb. 1, 2023

Great app ***** . best app on shopify . i have tried so many apps but this app is next level easy and so advance . customer support is also *****. this app have so many features which is helpful so for seller.

Store Using app Total reviews Average rating
CAR CRAFT INDIA About 1 month 18 4.8
Developer Reply

Thank you so much for your positive feedback and for taking the time to post this review. It's our customers that allow us to constantly improve the app experience! Wish you good luck!

1 / 5 Share
Sept. 9, 2022

Been using the paid version of the app for a while now. Started having issues last month with Connectr not updating my shopify orders once they were complete. This also coincided with an update of the app. I wrote in on Aug 10 for the first time. It's now 9/9 and I've been back and forth with support on a weekly basis. Always being reassured the problem has been fixed, and always back at them the next week because it has not. I keep being assured the technical team will handle it - but they don't. I've been told they would monitor my account, but they have not. I see issues as I speak, so the monitoring is non-existent. And despite the fact that this has been going on for a month, do you think they have offered to refund my money for that month? Well, they haven't done that either. So, it was good while it worked - but it doesn't work anymore, and if it's not fixed in another week I will be tossing this app and moving on to something from an app developer that knows how to fix their own issues.

Store Using app Total reviews Average rating
The Pet Show Store About 1 year 5 3.8
5 / 5 Share
Aug. 23, 2022

Amazing app and service!! Installed for more than 1 year, worked fine all the time. Today customer support helped me with a big issue, really appreciated! Highly recommended!

Store Using app Total reviews Average rating
glaryyears tattoos About 1 year 1 5.0
Developer Reply

Thank you so much for your kind words. We really appreciate you taking the time out to share your experience and look forward to working with you!

5 / 5 Share
July 14, 2022

Very satisfied. App works great for us. The support is awesome. Just raise a ticket and they will help you asap

Store Using app Total reviews Average rating
EliteAthlete® Over 1 year 1 5.0
Developer Reply

Thank You for giving us a shot, and even more for leaving us this review. We work hard to deliver the best app experience and we’re glad that you liked it!

1 / 5 Share
Feb. 14, 2022

IT DOESN'T DO WHAT IT SAYS, FOUND A BETTER APP Started using Connectr app because it advertised that it would sync inventory between Amazon and Shopify. Just be clear, it only syncs changes in inventory that come from orders and changes made in seller central. If you receive inventory and adjust inventory levels in Shopify, they will be overwritten by the inventory in seller central. So the product does not actually sync FBM inventory between AMZ and Shopify. It only syncs some of the inventory. The interface is very confusing and hard to understand and there is a high risk of accidentally overwriting inventory numbers and products. There is just to much to risk when using this app as it will cause you a lot of time fixing what they did. My staff had to spend several hours re-counting inventory because this app completely replaced our shopify inventory counts with our AMZ inventory (which was 0 because we were setting it up). Their customer service was very difficult and instructions were very unclear. You have to email them back and forth which is really inefficient and a waste of time. We asked for a video chat/screenshare several times and they just ignored the request. After realizing the app wouldn't do what it says, we asked for a refund (took several weeks to figure out it doesn't do what it says) and they said they have a 7-day trial and they wouldn't refund. They refused after saying if we send them the invoices for the app, they would refund it. This just shows they have terrible customer service. So because their app was misleading and because their customer service was awful, they get a 1-star review. We ended up using Amazon by CedCommerce and it works great. It does exactly what we need it to and syncs FBM changes back and forth from AMZ and Shopify. It's very affordable and they will video chat and screen share with you on-demand. They have a great chat feature that they respond to immediately and have helped us onboard the app. We highly recommend checking out Cedcommerce over Connectr. Just to be clear, we don't get anything for recommending them, we just had such an awful experience with Connectr that they deserve a public bad review and a recommendation of another product over them. To Connectr: You should have just refunded the money like you said you would, it was less than $25. You'll lose more than that in customers who won't use your app now.

Store Using app Total reviews Average rating
Foxhound Bee Company About 1 month 3 2.7
Developer Reply

This is a completely unfair review from the folks at Foxhound Bee. 1. We have a free trial of 7 days so that merchants can test out all the features. They used the app for over a month and then demanded a 100% refund. Making an exception we had offered a pro-rated refund, not a 100% refund. 2. They wanted a 2-way sync between Amazon and Shopify. But we provide 1-way sync only. This is clear in our documentation. With our experience, 2-way sync has the potential to mess up the Amazon inventory. We have multiple options to sync Amazon to Shopify. Because of the activation of sync, the Amazon inventory got copied over to Shopify. This is the expected behavior. 3. Being a small team we don't have live chat support. Again, we don't claim 24x7 live support. This helps us to keep the app costs low. 4. We are glad they found an app that suits their requirements. Each app has unique capabilities. We wish to deliver a great app experience to all the merchants. Unfortunately, it did not go well with Foxhound Bee. However, their review is not a true reflection of the service we provide.

5 / 5 Share
Jan. 31, 2022

The app is so good, I use it on my store bedwina.com to connect products and reviews, as well as enable a custom button to redirect my clients, the developer is so so helpful, and he never gets tired of my complaining and comments, is always here to help me, and solves any website issue I have, even those not directly related to the app! I am very happy with it, and I am using it in 2 stores, I am happy to support such an amazing developer, THANK YOU

Store Using app Total reviews Average rating
Bedwina.com Over 1 year 1 5.0
Developer Reply

WOW! Thank you so much for this 5-star review. We really appreciate you trusting the app and helping to share the word about us. We’re here for you anytime.

5 / 5 Share
May 25, 2021

We have been using this app for a while and are really happy with the function but also with the support. We can recommend the app to all multichannel retailers.

Store Using app Total reviews Average rating
Modbrix 9 months 8 5.0
Developer Reply

Thank You for giving us a shot, and even more for leaving us this review. We work hard to deliver the best app experience and we’re glad that you liked it!

5 / 5 Share
May 16, 2021

It is really useful for me. Importing thousands of products was a headache. It automatically pulls and pushes the products. Bit slow but worth it. Thanks for this.

Store Using app Total reviews Average rating
ADRO Fashion 2 days 4 5.0
Developer Reply

Thank you for taking the time to leave us such a wonderful review. Most people don't bother to leave reviews about positive experiences because they are unincentivized. It's only when we receive such positive feedback, do we rest knowing that we have done our jobs well. Thank you for giving us this proverbial pat on the back, you made our day!

5 / 5 Share
March 30, 2021

We use this app since about 4-5 months now. It does 100% what we need. If there are any questions...we'll get support within 12, max 20 hours. Would sign again.

Store Using app Total reviews Average rating
STEAK CHAMP 8 months 1 5.0
Developer Reply

We’d just like to thank you for taking the time to write this review. We try really hard to provide a good app experience and are really happy to hear that you like it!

5 / 5 Share
Jan. 12, 2021

Great APP, very good response and support. Needed some customization and they will listen and accommodate your requests. Great App and service

Store Using app Total reviews Average rating
My Pet Command 3 months 2 5.0
5 / 5 Share
Sept. 29, 2020

The app works very well, although we had minor complications in the beginning, the support team was able to solve this quickly.

Store Using app Total reviews Average rating
VDM Home Products About 2 months 1 5.0
5 / 5 Share
Sept. 18, 2020

Wonderful customer service!!! Allows us to shop through amazon seamlessly with one click of a button. Anytime we have had any issues, the team has promptly responded to our emails and resolved our concerns. Highly recommend!

Store Using app Total reviews Average rating
MK & Co. Organics 2 months 1 5.0
1 / 5 Share
Aug. 24, 2020

WARNING DANGER BEWARE This app deletes products It will overwrite your product information, unpublish products, delete products, change variants. DO NOT under any circumstances, install this app!

Store Using app Total reviews Average rating
Kigurumi.ca About 1 month 6 3.3
Developer Reply

This is an unfair review. Our app never deletes, unpublishes, or overwrites products without user action. We have log records to prove that you manually deleted and pushed products using the app dashboard. We, however, own up to a bug in the app due to which unwanted products got pushed in your store. Our team quickly fixed it and ensured it does not repeat.

5 / 5 Share
July 13, 2020

I used this app for all of my Shopify/Amazon FBA needs! it's a great little app with a nice and simple interface! It does an amazing job of importing all of your listings from Amazon with the literal "Click of a button" and has loads of extras that can help you set up your listings in your Shopify store once the listings are imported! i.e. Importing Reviews and Shipping with FBA! :-) It's also super easy to manage if you make updates to your Listing on Amazon, you just click a button and it re-imports and updates as little or as much as you want! Finally, I did have a few issues along the way getting everything set up but the support guys were amazing giving advice, and helping me along the way! If you're looking for a super cost effective way (you only pay for what you want!) to import your listings from amazon and then automatically (or manually) ship using FBA, then your search is over! :-) Highly recommended! James.

Store Using app Total reviews Average rating
truevisionbrand 2 months 5 4.2
5 / 5 Share
July 7, 2020

Love this app, a pleasure to use. Clean user friendly interface, 2 weeks in and so far works very nicely. Flexible options, with a lot of freedom to make edits on our own w/o having to seek assistance. Way smoother then a previous app we were using. Quick customer support. Very positive experience!

Store Using app Total reviews Average rating
Whisper Organics 16 days 5 5.0
5 / 5 Share
April 27, 2020

Very satisfied. App does what it promises. Used to work with another app, but there variations were mixed up after every update. With Connectr variations stay where I want them. Can't wait until they expand with new features!

Store Using app Total reviews Average rating
Waylander Welding 6 days 3 5.0
3 / 5 Share
March 10, 2020

Disappointed as the app doesn't support more than one marketplace at a time. So if you sell in multiple marketplaces such as being on the Pan European FBA program with different prices and listing copy, you can only sync and import from a single marketplace. So the app is only useful if you only sell in one marketplace.

Store Using app Total reviews Average rating
MySuperfoods.com 14 days 2 4.0
Developer Reply

Thank you for taking the time to leave us a review and for trying out the app in the first place. We constantly upgrade the app with new features as requested by the sellers. Supporting multiple marketplaces is in our development pipeline and we hope to make it available soon. We will notify you accordingly. We appreciate your suggestions — most of the improvements we make come from ideas and suggestions like yours, so thank you for reaching out once again!

3 / 5 Share
Jan. 28, 2020

The pull from Amazon works smoothly. However, the sync is one way (only from Amazon to Shopify). The Fast Sync setting was not functioning. They said it was a bug and they fixed it. I didn't test Fast Sync after repair.

Store Using app Total reviews Average rating
click2Egypt 3 days 2 3.5
Developer Reply

Thank you for taking the time to leave us a review. We sincerely apologize if you’ve had a less than perfect experience with us. Your critique is valid - we did have a bug with the fast sync service which prevented syncing of products for a few hours. Our technical team has fixed the problem and everything is working alright again. If you want to speak to us, you may reach our team at [email protected] and we will be there to answer right away.

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