Rating

4.0

feedback

26

Reviews

chart

#4,363

Shopify

Reviews Over Time

App Ranking

Time spent using app

  • Less than an hour
    0%
  • Less than a day
    15%
  • Less than a month
    62%
  • Less than a year
    23%
  • More than a year
    0%

Reviews Summary

The Lock On Restrict Store app has received a mix of positive and negative reviews from users. On the positive side, many users have praised the app for its excellent customer service and responsiveness. Customers highlighted the quick and helpful support they received when setting up the app or encountering issues. The app was also commended for its functionality in restricting access based on location and for being easy to use. Additionally, users appreciated the reasonable pricing and the ability to customize the app to suit their specific needs. However, there were also negative aspects mentioned in the reviews. Some users reported technical issues such as the app not showing up or injecting custom code onto the homepage, which caused errors even after uninstalling the app. There were also complaints about overcharging and subscription cancellation issues. Despite these drawbacks, the majority of reviews emphasized the positive experience with the app's features and customer service.

Highlights

Positive customer service and responsiveness
Functionality in restricting access based on location
Ease of use and customization
Technical issues reported
Overcharging and subscription cancellation problems

Rating Breakdown

  • 5
    81% (21 ratings)
  • 4
    8% (2 ratings)
  • 3
    0% (0 ratings)
  • 2
    0% (0 ratings)
  • 1
    12% (3 ratings)

Reviews with Text

  • 96% (25)
Review RSS Feed Review RSS Feed

All reviews

1 / 5 Share

Nov. 14, 2025

App doesn't show up. Just a permanent error message in admin.

Using app

About 18 hours

Total reviews

7

Average rating

4.3

5 / 5 Share

June 6, 2025

I am writing to express my full recommendation for the Lock On Restrict Store app, which I have been using for the past six months. As a store owner, finding an effective and reliable solution to restrict access to my website based on geographic location was a top priority—and this app has delivered exactly what I needed. From the very beginning, the Lock On team has provided outstanding customer service. Whenever I had questions or needed assistance, their responses were prompt, helpful, and courteous. It’s clear that they genuinely care about their users and are committed to resolving any concerns quickly and professionally. Additionally, the pricing for the app is very reasonable, especially considering the functionality and peace of mind it provides. It’s a solid investment for any store owner looking to control who can access their website and maintain compliance or strategic visibility. Overall, I am extremely satisfied with the performance of the Lock On Restrict Store app and highly recommend it to any business seeking a reliable location-based access restriction solution. Sincerely, Carisclothing LLC

Using app

7 months

Total reviews

6

Average rating

5.0

5 / 5 Share

Jan. 8, 2025

Incredibly responsive and helpful customer service. They helped us use the app for a new use case and set it up in the provided time frame, all while working to understand how our end user would need to interact with our site.

Using app

21 days

Total reviews

2

Average rating

5.0

5 / 5 Share

Oct. 25, 2024

Amazingly responsive customer service. We have an older theme that often requires help with new apps and they stepped in immediately to help us get everything set up. They respond to all emails timely and are very easy to work with. We definitely recommend working with them.

Using app

7 days

Total reviews

8

Average rating

5.0

5 / 5 Share

Oct. 4, 2024

I had to restrict access to logged-in users only, and the LockOn app made it super easy. Thank you, Shubhanshu, for your amazing customer service.

Using app

4 days

Total reviews

1

Average rating

5.0

All reviews

Sign up to receive AppNavigator updates

Find out when we add keyword-monitoring, review RSS feeds and more