Rating

3.8

feedback

28

Reviews

chart

#5,137

Shopify

Reviews Over Time

App Ranking

Time spent using app

  • Less than an hour
    0%
  • Less than a day
    11%
  • Less than a month
    57%
  • Less than a year
    29%
  • More than a year
    4%

Reviews Summary

The Lock On Restrict Store app has received a mix of positive and negative reviews from users. Positive aspects highlighted by users include great customer service, responsiveness of the support team, ease of use, and effectiveness in restricting access based on geographic location. Users appreciated the prompt and helpful responses from the customer support team, especially in setting up the app and resolving any issues. The app was praised for its functionality and reasonable pricing, making it a valuable investment for store owners seeking location-based access restrictions. On the other hand, negative reviews mentioned difficulties in canceling subscriptions, error messages, and issues with the app not showing up or injecting custom code onto the homepage.

Highlights

Great customer service and responsiveness of the support team
Effectiveness in restricting access based on geographic location
Ease of use and functionality
Difficulties in canceling subscriptions and error messages
Issues with the app not showing up or injecting custom code onto the homepage

Rating Breakdown

  • 5
    79% (22 ratings)
  • 4
    7% (2 ratings)
  • 3
    0% (0 ratings)
  • 2
    0% (0 ratings)
  • 1
    14% (4 ratings)

Reviews with Text

  • 100% (28)
Review RSS Feed Review RSS Feed

All reviews

1 / 5 Share

Dec. 16, 2025

Once you accept a subscription it makes it very difficult to cancel it and they keep charging you

Using app

About 2 months

Total reviews

1

Average rating

1.0

5 / 5 Share

Dec. 10, 2025

Great app! It works really well and the support team is very responsive whenever there’s an issue. Highly recommended.

Using app

7 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Dec. 5, 2025

Great customer service and app does what we need. What be good to have an option to hide products from the collection pages as well.

Using app

Over 1 year

Total reviews

2

Average rating

5.0

1 / 5 Share

Nov. 14, 2025

App doesn't show up. Just a permanent error message in admin.

Using app

About 18 hours

Total reviews

7

Average rating

4.3

5 / 5 Share

June 6, 2025

I am writing to express my full recommendation for the Lock On Restrict Store app, which I have been using for the past six months. As a store owner, finding an effective and reliable solution to restrict access to my website based on geographic location was a top priority—and this app has delivered exactly what I needed. From the very beginning, the Lock On team has provided outstanding customer service. Whenever I had questions or needed assistance, their responses were prompt, helpful, and courteous. It’s clear that they genuinely care about their users and are committed to resolving any concerns quickly and professionally. Additionally, the pricing for the app is very reasonable, especially considering the functionality and peace of mind it provides. It’s a solid investment for any store owner looking to control who can access their website and maintain compliance or strategic visibility. Overall, I am extremely satisfied with the performance of the Lock On Restrict Store app and highly recommend it to any business seeking a reliable location-based access restriction solution. Sincerely, Carisclothing LLC

Using app

7 months

Total reviews

6

Average rating

5.0

All reviews

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