Rating

3.8

feedback

28

Reviews

chart

#6,294

Shopify

Reviews Over Time

App Ranking

Time spent using app

  • Less than an hour
    0%
  • Less than a day
    11%
  • Less than a month
    57%
  • Less than a year
    29%
  • More than a year
    4%

Reviews Summary

The Lock On Restrict Store app has received mixed reviews from users. Positive feedback includes praise for the excellent customer service, responsiveness of the support team, and the app's functionality in restricting access based on geographic location. Users appreciated the prompt assistance and customization options provided by the team. However, there are negative comments regarding difficulties in canceling subscriptions, error messages, and issues with the app not showing up or injecting custom code onto the homepage. Some users also mentioned being overcharged and facing challenges with subscription cancellation.

Highlights

Excellent customer service and responsiveness
Functionality in restricting access based on geographic location
Difficulties in canceling subscriptions
Issues with app not showing up or injecting custom code
Overcharging and challenges with subscription cancellation

Rating Breakdown

  • 5
    79% (22 ratings)
  • 4
    7% (2 ratings)
  • 3
    0% (0 ratings)
  • 2
    0% (0 ratings)
  • 1
    14% (4 ratings)

Reviews with Text

  • 100% (28)
Review RSS Feed Review RSS Feed

All reviews

1 / 5 Share

Dec. 16, 2025

Once you accept a subscription it makes it very difficult to cancel it and they keep charging you

Using app

About 2 months

Total reviews

1

Average rating

1.0

5 / 5 Share

Dec. 10, 2025

Great app! It works really well and the support team is very responsive whenever there’s an issue. Highly recommended.

Using app

7 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Dec. 5, 2025

Great customer service and app does what we need. What be good to have an option to hide products from the collection pages as well.

Using app

Over 1 year

Total reviews

2

Average rating

5.0

1 / 5 Share

Nov. 14, 2025

App doesn't show up. Just a permanent error message in admin.

Using app

About 18 hours

Total reviews

7

Average rating

4.3

5 / 5 Share

June 6, 2025

I am writing to express my full recommendation for the Lock On Restrict Store app, which I have been using for the past six months. As a store owner, finding an effective and reliable solution to restrict access to my website based on geographic location was a top priority—and this app has delivered exactly what I needed. From the very beginning, the Lock On team has provided outstanding customer service. Whenever I had questions or needed assistance, their responses were prompt, helpful, and courteous. It’s clear that they genuinely care about their users and are committed to resolving any concerns quickly and professionally. Additionally, the pricing for the app is very reasonable, especially considering the functionality and peace of mind it provides. It’s a solid investment for any store owner looking to control who can access their website and maintain compliance or strategic visibility. Overall, I am extremely satisfied with the performance of the Lock On Restrict Store app and highly recommend it to any business seeking a reliable location-based access restriction solution. Sincerely, Carisclothing LLC

Using app

7 months

Total reviews

6

Average rating

5.0

All reviews

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