All reviews

Rating Breakdown

  • 5
    97% (894 ratings)
  • 4
    2% (14 ratings)
  • 3
    1% (5 ratings)
  • 2
    0% (1 ratings)
  • 1
    1% (5 ratings)

Reviews with Text

  • 96% (883)
Review RSS Feed Review RSS Feed

5 / 5 Share

March 31, 2026

Thank you for your solutions.

Using app

--

Total reviews

8

Average rating

5.0

5 / 5 Share

March 28, 2026

This app is one of the best I have installed in the shop. Very fast and first-class support, in case of problems is helped immediately (I had a problem with the glossary at short notice). It was a great concession from Sherpas and the team. I didn't expect that, actually I would have to give 6+ stars, unfortunately it doesn't work.

Using app

5 months

Total reviews

5

Average rating

4.2

5 / 5 Share

March 26, 2026

The team responds quickly, is very helpful, and always friendly.

Using app

5 months

Total reviews

5

Average rating

5.0

5 / 5 Share

March 26, 2026

I’m updating my review to 5 stars because the support team has been very helpful. They assured me that whenever I install the app again, they will personally assist me in resolving all the issues I faced earlier, especially regarding the Products name changes. I really appreciate their commitment to customer support and willingness to help. Looking forward to trying the app again with their guidance.

Using app

1 day

Total reviews

4

Average rating

3.0

5 / 5 Share

March 20, 2026

Great tool and very active and very good support

Store

Buvanha

Using app

About 1 month

Total reviews

3

Average rating

5.0

5 / 5 Share

March 19, 2026

We've been with Weglot for a while and switching to T Lab has been one of the best decisions we've made. It's easy to setup, AI translations are amazing, and works great in combination with glossary rules. The support was very helpful, fast responses and very patient with all our questions. Our website is much faster now, which is ultimately better for SEO and UX. It's great that the emails are also translated.

Using app

About 1 month

Total reviews

3

Average rating

5.0

5 / 5 Share

March 12, 2026

Whilst the plugin took a while to get my head round, it's a vital plugin for more complex Shopify sites compared to the built in Shopify markets. But more importantly, the team spent over an hour helping me try and fix an out of stock issue, which Shopify told me was their problem, but it wasn't. It was with Shopify, and I spent weeks chasing the issue. Genuinely appreciate all the help from Stoycho - he couldn't have gone more out of his way to help! Thank you!

Using app

3 months

Total reviews

1

Average rating

5.0

5 / 5 Share

March 19, 2026

although the default translation is not the most ideal and it cost time to manually modify each translation, but import functionality is good, and support is vert patient, help me find out the problem.

Using app

8 months

Total reviews

3

Average rating

4.7

5 / 5 Share

March 11, 2026

Using app

About 1 month

Total reviews

1

Average rating

5.0

5 / 5 Share

March 9, 2026

Amazing app and a top noche support ! Thank you to Todor that is a true OG and know his game !

Using app

3 months

Total reviews

9

Average rating

5.0

5 / 5 Share

March 7, 2026

Absolut amazing app. Works perfectly fine, support is top notch. Would say the best translation app around. Thank you!

Store

K-Moon

Using app

Over 5 years

Total reviews

3

Average rating

4.3

5 / 5 Share

March 4, 2026

Great app for translating your store quickly and efficiently. Everything is easy to use and saves a lot of time when managing multiple languages. The support team is amazing and responds very fast. Special thanks to Stoycho, who has helped me multiple times and always explains exactly how to solve any issue step by step. The support is truly outstanding. Highly recommended for anyone who wants to expand their store internationally.

Using app

9 days

Total reviews

7

Average rating

5.0

5 / 5 Share

March 4, 2026

Very user-friendly and fast customer service.

Store

Serata

Using app

15 days

Total reviews

1

Average rating

5.0

1 / 5 Share

March 3, 2026

We’ve had a serious issue with this translator app where the translated product URL handle and product title for one product shows up as a completely different product. This creates incorrect links, wrong page content, and confusion for customers. What’s worse is we had this exact issue before, and it’s happening again so it doesn’t feel reliable or safe to use on a live store. Because of the recurring product-mapping/translation mismatch, we do not recommend this app.

Using app

Almost 2 years

Total reviews

20

Average rating

1.5

Developer Reply

Thank you for your feedback - we take every report seriously, especially when it affects a live store! After investigating, we found the root cause: when duplicating a product in Shopify, the "Translations" option is checked by default. If the duplicated product's content is later changed, the copied translations can fall out of sync. To avoid this, uncheck "Translations" when duplicating a product in Shopify, and let TLab handle the translation of the new product fresh. Our team worked directly with the store, identified every affected product, and resolved the issue. As an extra precaution, we also enabled our Autopilot feature for the store - which automatically keeps translations in sync whenever products are updated, so situations like this are caught and corrected without any manual work. As always - if anything comes up, we're here.

5 / 5 Share

Feb. 28, 2026

5 star even when I say: no translation app is perfect, but this one definitely one of the best around. Have been using for many years (since 2021) a different app, where i had to have my own accounts with deepl or console.cloud.google.com to get professional translations (with the associated costs), till i did run into big trouble when we updated to the latest version of our theme (Venue): it seems that we hit the max allowed translations for the shopify locale files so in some languages the shopping cart was partially translated. They could not help me so I tried T-lab: T-Lab was able to do most, not all, but to a workable level, so we switched. I had to get used to the different UI, but it seems i got used to it, having in mind how little I ask support for help, which I did mostly just after switching over. Since it is using the Open AI platform translations keep on improving, and then to think all is included, no additional account charges for the translation engine used. Our website seems to get better every day! I speak 3 languages and the default language we have is Swedish (since we are based in sweden, but my own native language is Dutch so I am able to judge the translation quality in my own language and it is basically incredible! Support for getting you up and running is what is needs to be: GOOD! So no regret having moved over at all. We switched over in beginning of December 2025 and I refuse to write a review after just a few days. Last commend: the few negative reviews of this app: there are always some issues with these translation apps: it is finding how to get around it and make it work. I think we did and yes, that takes some time, but this app is well worth my time

Using app

3 months

Total reviews

47

Average rating

4.6

5 / 5 Share

Feb. 27, 2026

perfect

Store

Verdo

Using app

About 1 hour

Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 24, 2026

Très efficace, support très réactif.

Using app

3 months

Total reviews

3

Average rating

5.0

5 / 5 Share

Feb. 20, 2026

Prompt response and I like the language switcher on both mobile and desktop, and it’s looking good!

Using app

3 days

Total reviews

4

Average rating

5.0

5 / 5 Share

Feb. 18, 2026

The customer service is incredibly fast and highly efficient. This is the first translation app I’ve switched to after using Google Translate, mainly because Google limits you to only two languages. This app is far more powerful and definitely worth the price.

Using app

About 16 hours

Total reviews

4

Average rating

4.0

5 / 5 Share

Feb. 17, 2026

Excellent support. The team replies very quickly and fixes all issues efficiently and exactly as needed. The app works really well and has become key for us. Highly recommended.

Store

TREATTS

Using app

9 months

Total reviews

1

Average rating

5.0