All reviews

Rating Breakdown

  • 5
    97% (869 ratings)
  • 4
    2% (15 ratings)
  • 3
    1% (6 ratings)
  • 2
    0% (1 ratings)
  • 1
    0% (4 ratings)

Reviews with Text

  • 97% (864)
Review RSS Feed Review RSS Feed

5 / 5 Share

Oct. 20, 2025

I started using this App as my experience with Hextom was bad. Lots of bugs and Lags. This App is affordable, runs fluently and the customer support is very nice. If you have any questions, reach out to them, and they are pretty responsive. Recommend!

Using app

7 days

Total reviews

4

Average rating

4.5

5 / 5 Share

Oct. 15, 2025

Great app, able to make all changes necessary and good support, also thanks to Dimitar!

Using app

9 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Oct. 13, 2025

Stoycho just gave us one of the best customer support every! really happy with the team that helps us guarantee a good translations app!

Using app

Over 2 years

Total reviews

4

Average rating

5.0

5 / 5 Share

Oct. 13, 2025

Service clientèle excellent, quand j'ai eu des problématiques, ils m'ont aidé. Beaucoup de changements dans leur application pour s'ajuster à AI. C'est positif pour les entreprises, cependant la plateforme change et parfois on ne se retrouve plus dans les nouvelles fonctionnalités.

Using app

Over 4 years

Total reviews

1

Average rating

1.0

5 / 5 Share

Oct. 10, 2025

Support team is truly dedicated and always willing to help with any issue you may encounter. They go the extra mile to ensure clients are happy with their app experience. Quick responses, immediate actions taken to assist, and clear answers to all questions — excellent customer support overall.

Using app

3 months

Total reviews

1

Average rating

4.0

5 / 5 Share

Oct. 8, 2025

I have been using this translation app for a couple of years and never had any issue with it. Recently due to some internal changes with how Shopify are storing and displaying the product options values, I had some issues with the translations as some were missing these option values. I reached out online to Sherpas Design Team and they were super efficient in locating the issue and helping me fixing it. I am very happy with the app and service rendered by Stoycho and I definitely recommend this app for other merchants.

Using app

Over 2 years

Total reviews

1

Average rating

5.0

5 / 5 Share

Oct. 7, 2025

Using app

8 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Oct. 2, 2025

We were able to launch our store in over 10 extra languages in a matter of days which was outstanding. Also the support level is really good. Can only recommend!

Using app

About 1 month

Total reviews

5

Average rating

5.0

5 / 5 Share

Oct. 1, 2025

Using app

8 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Oct. 1, 2025

Stoycho was really helpful, responsive and helped me sort my issue effectively! 10/10 service from him.

Using app

8 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Oct. 1, 2025

Really great app!

Using app

3 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 29, 2025

thank you

Using app

11 months

Total reviews

4

Average rating

5.0

5 / 5 Share

Sept. 25, 2025

best customer support i had in a long time, will recommend to anyone who want to translate and be worry free about help when needed! more than 4 years already!

Using app

Over 3 years

Total reviews

3

Average rating

5.0

5 / 5 Share

Sept. 24, 2025

彼らは素晴らしい対応をしてくれました。 このアプリを使い続けると思います。 本当にありがとう。

Store

DELIFE

Using app

10 days

Total reviews

5

Average rating

4.2

5 / 5 Share

Sept. 23, 2025

I can confidently recommend this application; it works correctly and without interruptions. Special respect to the support team, Stoycho, thank you for your help.

Store

My Store

Using app

1 day

5 / 5 Share

Sept. 17, 2025

The support from T Lab is outstanding! Dimitar was extremely helpful and explained everything clearly. He took the time to answer all my questions and made sure I could continue without any issues. Excellent service – highly recommended!

Store

Celzoir

Using app

4 days

Total reviews

4

Average rating

5.0

5 / 5 Share

Sept. 15, 2025

La atención al cliente es excepcional. Muy rápidos y atentos.

Using app

2 days

Total reviews

10

Average rating

4.7

5 / 5 Share

Sept. 11, 2025

The support provided by Dimitar went far beyond my expectations. I initially had an issue that turned out not to be related to the app itself, yet he still took the time to explain the cause and even identified other issues that were interfering with the app’s performance. He was incredibly patient and thorough in resolving the case. As for the app itself, it works flawlessly. After testing several similar apps, I can confidently say this is the best one so far. And with the outstanding support I received, that’s beyond question.

Store

EraSilk

Using app

About 3 years

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 10, 2025

Amazing support, we had an issue with our CSS not being recognized for our id tags in html, they were able to fix it and even provide us a guide on how to solve them if it were to happen again. App works perfectly!

Using app

8 days

Total reviews

3

Average rating

5.0

5 / 5 Share

Sept. 9, 2025

Translation Lab's plugin makes it super easy to publish new languages and is by far the most cost-efficient app out there. Which is great since i'm just a starting company. Works really well and they have good support :)

Using app

25 days

Total reviews

1

Average rating

5.0