All reviews

Rating Breakdown

  • 5
    97% (904 ratings)
  • 4
    2% (16 ratings)
  • 3
    1% (5 ratings)
  • 2
    0% (1 ratings)
  • 1
    1% (7 ratings)

Reviews with Text

  • 96% (894)
Review RSS Feed Review RSS Feed

4 / 5 Share

May 21, 2026

We’ve had a serious issue with this translator app where the translated product URL handle and product title for one product shows up as a completely different product. This creates incorrect links, wrong page content, and confusion for customers. What’s worse is we had this exact issue before, and it’s happening again so it doesn’t feel reliable or safe to use on a live store. Because of the recurring product-mapping/translation mismatch, we do not recommend this app.

Using app

About 2 years

Total reviews

20

Average rating

1.5

Developer Reply

Thank you for your feedback - we take every report seriously, especially when it affects a live store! After investigating, we found the root cause: when duplicating a product in Shopify, the "Translations" option is checked by default. If the duplicated product's content is later changed, the copied translations can fall out of sync. To avoid this, uncheck "Translations" when duplicating a product in Shopify, and let TLab handle the translation of the new product fresh. Our team worked directly with the store, identified every affected product, and resolved the issue. As an extra precaution, we also enabled our Autopilot feature for the store - which automatically keeps translations in sync whenever products are updated, so situations like this are caught and corrected without any manual work. As always - if anything comes up, we're here.

5 / 5 Share

Feb. 28, 2026

5 star even when I say: no translation app is perfect, but this one definitely one of the best around. Have been using for many years (since 2021) a different app, where i had to have my own accounts with deepl or console.cloud.google.com to get professional translations (with the associated costs), till i did run into big trouble when we updated to the latest version of our theme (Venue): it seems that we hit the max allowed translations for the shopify locale files so in some languages the shopping cart was partially translated. They could not help me so I tried T-lab: T-Lab was able to do most, not all, but to a workable level, so we switched. I had to get used to the different UI, but it seems i got used to it, having in mind how little I ask support for help, which I did mostly just after switching over. Since it is using the Open AI platform translations keep on improving, and then to think all is included, no additional account charges for the translation engine used. Our website seems to get better every day! I speak 3 languages and the default language we have is Swedish (since we are based in sweden, but my own native language is Dutch so I am able to judge the translation quality in my own language and it is basically incredible! Support for getting you up and running is what is needs to be: GOOD! So no regret having moved over at all. We switched over in beginning of December 2025 and I refuse to write a review after just a few days. Last commend: the few negative reviews of this app: there are always some issues with these translation apps: it is finding how to get around it and make it work. I think we did and yes, that takes some time, but this app is well worth my time

Using app

3 months

Total reviews

55

Average rating

4.5

5 / 5 Share

Feb. 27, 2026

perfect

Store

Verdo

Using app

About 1 hour

Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 24, 2026

Très efficace, support très réactif.

Using app

3 months

Total reviews

5

Average rating

5.0

5 / 5 Share

Feb. 20, 2026

Prompt response and I like the language switcher on both mobile and desktop, and it’s looking good!

Using app

3 days

Total reviews

4

Average rating

5.0

5 / 5 Share

Feb. 18, 2026

The customer service is incredibly fast and highly efficient. This is the first translation app I’ve switched to after using Google Translate, mainly because Google limits you to only two languages. This app is far more powerful and definitely worth the price.

Using app

About 16 hours

Total reviews

4

Average rating

4.0

5 / 5 Share

Feb. 17, 2026

Excellent support. The team replies very quickly and fixes all issues efficiently and exactly as needed. The app works really well and has become key for us. Highly recommended.

Store

TREATTS

Using app

9 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 13, 2026

Dimitar was very responsive and resolved the problem.

Using app

11 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 10, 2026

The best translation app ever. The customer service is always quick and professional. And Todor is patient and helpful! Highly recommended!

Store

Dolcewe

Using app

8 months

Total reviews

8

Average rating

5.0

5 / 5 Share

Feb. 7, 2026

perfect and efficient CS. Appreciate much for the custom work from Tudor. Highly recommend this app.

Using app

2 days

Total reviews

2

Average rating

5.0

5 / 5 Share

Feb. 6, 2026

We just installed the app yesterday and had a few items we needed help with. These folks really do live up to their reputation about incredible customer service! If I could leave 10 stars, I would!

Using app

1 day

Total reviews

2

Average rating

5.0

5 / 5 Share

Feb. 6, 2026

Very good translation quality at a very affordable price. In our opinion, the best translation app!

Using app

About 18 hours

Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 5, 2026

Using app

8 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 2, 2026

The app does the job perfectly. Fast and easy

Store

BADINKA

Using app

9 months

Total reviews

8

Average rating

5.0

5 / 5 Share

Jan. 28, 2026

Using app

About 20 hours

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 20, 2026

I absolutely love this app! It makes translating everything incredibly easy - it even allows you to upload translated product images, so your whole website feels truly professional! The customer service is outstanding. They’ve helped me multiple times already, from making sure the dropdown design is what I wanted to patiently answering all my questions. Highly recommend!

Using app

3 months

Total reviews

6

Average rating

5.0

5 / 5 Share

Feb. 4, 2026

Although we faced some challenges during setup, the developers responded immediately and offered their support. Great service and a very helpful team!

Using app

1 day

Total reviews

4

Average rating

3.0

Developer Reply

We noticed this 1-star review has no description and we are unable to identify or contact the store owner associated with it. We take all feedback seriously and would truly like to help, but without any details or a way to reach you, we cannot investigate or resolve the issue. If this review was posted in error or if you are the store owner, please contact us.

5 / 5 Share

Jan. 13, 2026

I’m very satisfied with T Lab – AI Language Translate. The app makes translating store content fast and easy, saving a lot of time compared to manual translations. It offers accurate AI translations, supports multiple languages, and allows quick updates across products and pages. The interface is simple and intuitive, making localization effortless. A very useful app for expanding to international markets. Highly recommended!

Using app

5 months

Total reviews

3

Average rating

5.0

5 / 5 Share

Jan. 13, 2026

Store

Comfora

Using app

About 3 hours

Total reviews

4

Average rating

5.0

5 / 5 Share

Jan. 13, 2026

I love the app - provides me with complete translation solutions and I find the Glossary feature invaluable. Great support.

Using app

2 days

Total reviews

2

Average rating

5.0