All reviews

Rating Breakdown

  • 5
    95% (1,179 ratings)
  • 4
    2% (29 ratings)
  • 3
    1% (8 ratings)
  • 2
    0% (3 ratings)
  • 1
    1% (14 ratings)
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5 / 5 Share

March 25, 2022

it can help to translate every part of the site even we are using different theme. it is very useful app if you are targeting clients who are speaking different languages

Using app

8 months

Total reviews

1

Average rating

5.0

5 / 5 Share

March 24, 2022

The app is wonderful and super intuitive, there is the possibility to draw the site in all its parts and if you need assistance, they are quick and fast .. great job

Using app

About 1 hour

Total reviews

2

Average rating

4.5

5 / 5 Share

March 24, 2022

Super happy with the app and support - had a small issue which was fixed within minutes, thanks Max! Highly recommended!

Using app

2 days

Total reviews

2

Average rating

5.0

5 / 5 Share

March 23, 2022

Great customer service! I asked for support regarding traslation of my website. Lina was fantastic as she told me exactly what to do in a super professional way and sent me all the links necessary.

Using app

2 months

Total reviews

1

Average rating

5.0

5 / 5 Share

March 23, 2022

Great support and Fast support, Sherpas design team were really helpful and patient. Also the app is great !

Using app

9 months

Total reviews

2

Average rating

5.0

5 / 5 Share

March 22, 2022

Absolute legends. I ve been using this app in all of my shops and its helps me a lot to expand to abroad! Helpful customer support. BIG UP

Using app

39 minutes

Total reviews

3

Average rating

5.0

5 / 5 Share

March 22, 2022

A well thought out app, easy to use with great customer service. Max and Lina both provide quick, accurate responses.

Using app

3 months

Total reviews

5

Average rating

5.0

5 / 5 Share

March 22, 2022

The supporting team is really helpful. I have used this app for three languages and it's convenient. Awesome app!

Using app

7 months

Total reviews

2

Average rating

5.0

5 / 5 Share

March 22, 2022

The app is very user-friendly. The customer service is great. Max is very patient, and the solutions he gave me are so helpful!

Using app

1 day

Total reviews

7

Average rating

5.0

5 / 5 Share

March 21, 2022

i had few issues for some uk links and in a while from the chatbot they fix it! thank you very much for your efficiency

Store

UN/PAIR

Using app

3 days

Total reviews

2

Average rating

5.0

5 / 5 Share

March 21, 2022

quick support and very well experienced staff , my issue was solved in few minutes , Thanks Lina and translation Lab team

Using app

11 months

Total reviews

1

Average rating

5.0

5 / 5 Share

March 18, 2022

I used this application to add & translate my store to Arabic. On the upside, I liked how we can translate every single block on the website & more than 90% of the translation would be correct with the right indent as well available for Arabic. The customer service was very prompt & helpful as well. On the downside, the minor issue is that some translations were not correct so I would need to check again & manually change them but that also depends on the context as some words would be translated literarily whilst having a different meaning in a context so that's understandable. All in all, I was very satisfied with the application.

Using app

7 months

Total reviews

2

Average rating

5.0

5 / 5 Share

March 18, 2022

I had a challenge getting the opportunity to switch between languages ​​in my Shop. I got quick and useful help from Max from the Translation Lab. Thanks!

Using app

About 1 year

Total reviews

1

Average rating

5.0

5 / 5 Share

March 18, 2022

Very quick response time. I had a few issues, and was able to have everything taken care of within a day.

Using app

About 1 month

Total reviews

1

Average rating

5.0

5 / 5 Share

March 17, 2022

Great app, helped us translate 95% from our website. Helpdesk replies are fast, friendly and professional.

Using app

About 2 months

Total reviews

1

Average rating

5.0

5 / 5 Share

March 17, 2022

Very easy to use. Very helpful team. They (Lina) helped me solve my problems within an hour! No need to look further - I recommend it strongly!

Using app

10 months

Total reviews

2

Average rating

5.0

5 / 5 Share

March 16, 2022

This app is just awesome and the best thing about it is the customer service their reply is very fast and helpful. Highly recommend it!

Using app

4 months

Total reviews

1

Average rating

5.0

4 / 5 Share

March 16, 2022

Had some issues. Got contacted by the team and been offered a good solution. They handle feedback constructively.

Using app

9 months

Total reviews

1

Average rating

4.0

5 / 5 Share

March 15, 2022

I'm using this app currently and its extremely smooth transitioning between Spanish & English. The support team has been helpful 24/7 to make sure everything works out. The support team has gone even an extra mile to help out on things that are out of their responsibilities to give the best solutions possible, special thanks to Max! Only downside of App: If you are theme is not compatible with the app it gives you limited options on placing the language switcher.

Using app

5 months

Total reviews

2

Average rating

5.0

5 / 5 Share

March 14, 2022

I used this app to translate my shop from English into Swedish. When I reached out to their support to ask about how to get the language and currency switches to show up correctly in my shop, they were very helpful and answered me quickly. I'm using the free version right now and am impressed with how easy it is to use. :-)

Using app

About 1 year

Total reviews

1

Average rating

5.0