All reviews

Rating Breakdown

  • 5
    97% (871 ratings)
  • 4
    2% (14 ratings)
  • 3
    1% (6 ratings)
  • 2
    0% (1 ratings)
  • 1
    0% (4 ratings)

Reviews with Text

  • 97% (865)
Review RSS Feed Review RSS Feed

5 / 5 Share

Sept. 29, 2021

user friendly and easy to use, quick response for technical issue even it is due to shopify itself, highly recommand!

Using app

8 months

Total reviews

2

Average rating

5.0

4 / 5 Share

Sept. 28, 2021

Used this app for half a year and suddenly stopped working for a day. No translations showed up when clicking language. Shopify said that it was the developers problem. The developer replied back about 6 hours later saying it was shopify's issue, and worked with shopify to have the translation running again by night time. So must commend them on that. Besides this - the app has been very stable, easy and intuitive to use. But very cumbersome and slow when it comes to making edits or finding data. Besides the 'product' data, nothing is searchable: product variants, categories, pages, blogs, etc... You need to click next 1 by 1 through lists which only show 5 data points at a time. We have 300 products x 10 options each = that means a list of 3000 options to wade through, 5 at a time and takes ages to get anything done if we added a new item or changed an option name.

Using app

Over 1 year

Total reviews

6

Average rating

4.3

5 / 5 Share

Sept. 28, 2021

I used this app over a year, and everything is fine so far, but this app suddenly not work today for all collections & products translation, anyone have this issue today? Received the feedback from this app developer with a hour, thank you for your quick response, and hopefully Shopify will follow up this issue ASAP. Thank you.

Using app

About 1 year

Total reviews

1

Average rating

5.0

Developer Reply

Hi Michelle, Please note that a regression was introduced by Shopify overnight which broke the surfacing of the translations for all four-letter locale languages like zh-tw for example. We have been in touch with the Shopify devs and they have promised to provide a fix for this asap. We will let you know when this is done. Also, our app has been updated to notify all users of this problem.

5 / 5 Share

Sept. 24, 2021

Perfect and very helpful if you need help :) thank you very much for you work, I recommended this app

Store

CureNat

Using app

6 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Sept. 16, 2021

Great App to make translating your store easy, with a very fast and helpful support. I highly recommend it. I had a problem with my old code-remaints in my theme - from apps I deleted by now and forgot the names of - interfering with parts of my translated shop. The support was super helpful and gave it their best to try and help me. I did not solve my issue, but Max helped me greatly with understanding the problem and thinking about new solutions. Thanks a lot for your time Max! :)

Using app

6 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 9, 2021

Appli fonctionnelle, qui a répondu à nos attentes. Service client très réactif, qui a su corriger un souci en un temps record. Je recommande.

Store

JACKER

Using app

3 months

Total reviews

4

Average rating

5.0

5 / 5 Share

Sept. 9, 2021

Used it to translate our online store taigacolors.com into Japanese! Very easy, did it myself. And I got really fast customer service with my question about publishing the page. Will use this app to translate my Shopify store into new languages. Thank you so much! EDIT: Again got really fast customer service when I didn't understand the language switch. Thank you! I really can recommend the Translation Lab with all my heart.

Using app

7 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Aug. 31, 2021

O serviço de suporte desta app é incrível, o Max foi incansável e muito rápido na resposta. Recomendo.

Using app

Over 1 year

Total reviews

1

Average rating

5.0

5 / 5 Share

Aug. 27, 2021

Amazing support. Max fixed our issue within less than an 1 hour from the first contact. Thank you so much! Keep up the good work.

Store

AYCANE

Using app

4 months

Total reviews

4

Average rating

5.0

5 / 5 Share

Aug. 25, 2021

Great Support! Fixed my problem in lower than 24h and thats for free :) <3 Thank you very much for that :) your lovelstar.com Team

Using app

12 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Aug. 25, 2021

Great Support in a Great App. The team fixed an issue i had with my theme after a few hours i messaged them even though the problem was not with the app but on the theme side.

Store

Medone

Using app

5 months

Total reviews

3

Average rating

5.0

5 / 5 Share

Aug. 23, 2021

The app is very intuitive and easy to handle. Furthermore, the support is amazing! Would definitely recommend it

Using app

12 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Aug. 15, 2021

Amazing support, we had some issues to solved which we contacted the customer service,they were very responsive and helpfull.

Using app

8 days

Total reviews

6

Average rating

3.8

5 / 5 Share

Aug. 12, 2021

Really easy to use app and when I had a small issue the support team was super quick to respond and fix it! I can only recommend :)

Using app

1 day

Total reviews

2

Average rating

5.0

5 / 5 Share

Aug. 12, 2021

One of the best translation app on shopify. Easy to use interface, author is helpful. Would recommend it.

Using app

21 days

Total reviews

2

Average rating

5.0

5 / 5 Share

Aug. 5, 2021

Translation Lab is the perfect app for me. I was looking for an app with which I could do the translations manually. This is very easy with translation lab. I couldn't find some texts straight away. I contacted Translation lab by email and received an answer only a short time later. Within less than 2 hours my problem was solved. Max sent me a video with step-by-step instructions that I could use to solve my problem. I also appreciate the fact that I don't have to pay any monthly fees. I use the free version and can buy new credits to translate more texts if needed. Perfect for me.

Using app

2 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Aug. 4, 2021

10/10! The support team was very available and I've received a detailed, well explained and helpful assistance that solved issues I had. Highly recommended!

Store

UTITZ

Using app

10 days

Total reviews

2

Average rating

5.0

5 / 5 Share

July 31, 2021

Very useful app. Excellent and fast customer support! Recommended if you need to run a store with multiple languages.

Using app

5 days

Total reviews

4

Average rating

5.0

5 / 5 Share

July 29, 2021

I bet you won't find any other free translation app that works so well, is quick and simple to use and has the same level of outstanding and blistering fast support from Max. It really helped my little shop going global.

Using app

6 months

Total reviews

19

Average rating

4.7

5 / 5 Share

July 20, 2021

I had some uncertainty with the translation import functionality. Asked the support, response was immediate. Love this app.

Store

UTOPIA

Using app

6 months

Total reviews

7

Average rating

5.0