All reviews

Rating Breakdown

  • 5
    95% (1,207 ratings)
  • 4
    2% (31 ratings)
  • 3
    1% (8 ratings)
  • 2
    0% (3 ratings)
  • 1
    1% (14 ratings)
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5 / 5 Share

Dec. 10, 2021

The app has everything we need. The support responds quickly to requests and customisation wishes..

Using app

8 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Dec. 9, 2021

Excellent app and customer support. A really friendly user app. Support answer question promptly and are available to help with the initial setup. Saying this, the app also translate the brands names which can take a lot of time to fix. A filter would be a perfect feature to complement this already good app.

Using app

About 22 hours

Total reviews

4

Average rating

5.0

5 / 5 Share

Dec. 8, 2021

Just recently add this app to my store had a problem reached out to customer support. They responded and took care of it right away great support team

Using app

10 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Dec. 3, 2021

Great support service! Did the job very fast and accurately! Recommended for everyone that needs to translate their shop to multiple languages!

Using app

16 days

Total reviews

1

Average rating

5.0

2 / 5 Share

Dec. 3, 2021

We reinstalled this app for the purpose to enable our brand to sell international, but for some strange reasons this app fail to enable us to sell in allot of countries. Please look into separating languages and countries as allot of countries beside the UK speaks English, French, and Spanish. This issue limits our business from selling or marketing to allot of countries. German (Deutsch) is spoken in Germany, Austria and other countries, English is a language not a country, French not a country, is a language spoken in France, Canada and other countries, Spanish not a country is a language spoken in Spain, USA, North America and other countries and Italian the language spoken in Italy, USA and other countries. TI needs to separate the above issues.. Your app fails to understand the difference between Country and Language, hence the reasons we will be uninstalling this app again and go with your competitor. It fails to meet our needs at this moment.

Using app

19 days

Total reviews

2

Average rating

3.0

5 / 5 Share

Dec. 3, 2021

Great app that works together with shopify. Translates all my emails and checkout and online store. Very good customer service, thank you Max for helping me with any problems. Those were fixed and answered very fast. :)

Using app

3 days

Total reviews

3

Average rating

4.7

5 / 5 Share

Dec. 1, 2021

Application worlks perfectly with Dawn. Lab -All Translate assistance is allways here to help fastly. I recomand.

Using app

About 1 year

Total reviews

7

Average rating

5.0

5 / 5 Share

Nov. 29, 2021

Good app, easy to use, customer service is very professional and fast. I recommend this app, + I am using SEO Smart, this is the same company.

Store

Emisil

Using app

12 days

Total reviews

4

Average rating

5.0

5 / 5 Share

Nov. 29, 2021

Excellent App !!! So happy with Translaton Lab functionalities, and the customer service is reactive.

Using app

6 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 28, 2021

Ellos tienen una atención al cliente buenísima, te ayudan en todo y están dispuestos a llegar hasta el final del problema para solucionártelo. Muy sorprendido gratamente.

Using app

26 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 27, 2021

I am really enjoying the help received by using this app to my work, as it "does" rightly everything, has a very friendly interface and capacity, and assistance (Max) was fast and wonderful, solving immediately a little defect. I couldn't end my store without this app, thanks so much!!

Using app

9 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 25, 2021

Yeah its honestly great, I'm on the free plan for my very first Shopify shop. The app covers all of my needs, if I need to expand or do any AI Translations then it has gained my trust and I will continue using it.

Using app

3 months

Total reviews

5

Average rating

4.2

5 / 5 Share

Nov. 25, 2021

This is an great App. Just pay when you need something i love it and the support is great. I Have 2 stores now and in both i use this app. Thank you always for the great help. In my second store i use dawn - Shopify 2.0 theme and it also works well. In the first shop i use an non shopify theme and they integrated everything for me.

Using app

22 days

Total reviews

3

Average rating

5.0

5 / 5 Share

Nov. 23, 2021

Their support team is great. They helped me fix an urgent translation problem in less than 24 hours. I would recommend the app to others!

Store

elanbio

Using app

12 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Jan. 26, 2022

Works flawlessly, only had one minor problem with translating the checkout flow, but this was solved by the very effective support team Update 26/01/2022 Just been in contact with the support from Sherpa Design again, and just like last time they went above and beyond to help. Excellent service.

Using app

2 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Nov. 22, 2021

This app is just speechlessly amazing. The very simple and clean interface is easy to edit even if you're not proficient in coding at all like me. I was using another translation app for my bilingual site and it was literally a nightmare with continuous errors. This app is totally compatible with your primary Shopify language so there won't be any missed words for translation. Plus the automatic translations are already so natural. The support team is always quick to respond and help me solve all my problems. Can't appreciate more!

Store

BROO

Using app

5 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 18, 2021

Tried several translation apps and finally took this one. In general, it works as stated, app gives possibility to edit translated text in full. I didn't find essential negative examples during using it. Some minor issues in user interface. The main and essential value for this app it is a customer support. It is really helpful, and they are never sending generic advices but fully helping including editing of page. This part of experience truly priceless.

Using app

Over 1 year

Total reviews

2

Average rating

5.0

5 / 5 Share

Nov. 29, 2021

We have just started using the app, but so far it is quite intuitive and user-friendly. What is better yet, is that their customer service team is friendly and quick to respond.

Using app

19 days

Total reviews

2

Average rating

4.5

5 / 5 Share

Nov. 17, 2021

Translation: Perfect Integration with the Theme (Kalles): Perfect Development team support : Very fast and Perfect Undeniably 5 Stars

Using app

12 days

Total reviews

2

Average rating

5.0

5 / 5 Share

Nov. 15, 2021

He usado esta app para traducir mi página web de español a ingles. Perfectas traducciones, solo has de ir revisando y corrigiendo un poco algunos detalles como es normal, pero las traducciones muy muy exactas!!

Store

POËR

Using app

3 months

Total reviews

1

Average rating

5.0