All reviews

Rating Breakdown

  • 5
    97% (897 ratings)
  • 4
    2% (14 ratings)
  • 3
    1% (5 ratings)
  • 2
    0% (1 ratings)
  • 1
    1% (6 ratings)

Reviews with Text

  • 96% (887)
Review RSS Feed Review RSS Feed

4 / 5 Share

Nov. 4, 2021

Very good auto translation function and ability to overwrite / do manual translations when the automatic one doesn't quite read correctly. I have used this app on three sites now - French, German & Chinese. Most importantly the customer support (Max) is excellent. thanks!

Using app

About 1 month

Total reviews

1

Average rating

4.0

5 / 5 Share

Nov. 4, 2021

Very nice App, easy to use and work very good. I translated from German into Italian and English and it worked very well.

Using app

Almost 2 years

Total reviews

3

Average rating

5.0

5 / 5 Share

Nov. 2, 2021

Por ahora el uso es muy bueno y el nivel de atención al cliente es perfecto. Me han ayudado con alguna personalización de forma super rapida

Using app

3 months

Total reviews

4

Average rating

5.0

5 / 5 Share

Nov. 2, 2021

I had a problem and the team help me to solve it in a matter of minutes, 100% recommended. BTW the problem was mine.

Using app

6 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Oct. 31, 2021

fantastic app! gets the job done. great value for money, and easy to use. if there was one thing to improve on, that would be to have a translation function by page or URL

Using app

6 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Oct. 28, 2021

Fantastic support from Lina, and I didn't even pay for the app as I just started my Shopify store and need to save money at the moment. Definitely recommend this app, I translated all 170.000 characters of my site manually which was completely free. It works like a charm! Lina answered my long list of questions super quick and was very helpful. She definitely knows what she's talking about. I would give ten stars if I could. Highly recommend.

Using app

2 days

Total reviews

2

Average rating

4.5

5 / 5 Share

Oct. 27, 2021

The team at translation lab were fantastic in helping us go live with over 100,000 translations. Metin and Melin in particular worked relentlessly over weekends in their own time to help push our translations through. To say they went above and beyond would be the understatement of the year! Thank you very much and would highly recommend the app and the very engaging team!!!!

Using app

3 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Oct. 26, 2021

I'm very happy with the decision to choose Translation Lab! It is very easy to translate and it's a very fair pricing model to get great results. Also to mention is the fast and competent support of Translation Lab! Thumbs up!

Using app

4 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Oct. 26, 2021

I had some troubles with the lenguage switchers and ask for support. They helped me solving my problem.. now the app works smoothly. thanks!

Using app

8 days

Total reviews

7

Average rating

5.0

5 / 5 Share

Oct. 18, 2021

Quick and easy handling for translating shopify pages. Also good and quick support when the many resources leaves a open question. 5/5

Using app

5 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Oct. 14, 2021

Super happy with this app and the customer service! I have currently 2 languages and looking to expand. I recommend it

Using app

5 months

Total reviews

4

Average rating

5.0

5 / 5 Share

Oct. 11, 2021

Their app is great and their support is also very good. I had trouble publishing our English version of the shop, they helped me solve the issue very quickly. It's easy to use and they're easy to work with. I truly recommend this app.

Using app

About 2 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Oct. 9, 2021

i used the app for to translate my online shop here on shopify but because i am new in this Business i got a couple of little issues, so i contact the client support and they helped me very fast and accurate. i am very happy that received the Help which i needed. Thank you

Using app

3 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Oct. 5, 2021

Very good app for translation. The costumer service is great. We had some problems with the display of the switcher in our theme and costumer service was very quick and helpful with the problem.

Using app

15 days

Total reviews

2

Average rating

5.0

5 / 5 Share

Oct. 5, 2021

Very good application for translation. There was a problem with the switcher, the technical service responded and fixed the problem quickly. I recommend !

Using app

3 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Oct. 4, 2021

Es muy útil y fácil para traducir tu tienda y el equipo de soporte es muy atento si tienes problemas en el camino.

Using app

4 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 30, 2021

Ótimo app de tradução. Fácil de usar e com o suporte ao cliente muito bom. Great translation app. Easy to use and with very good customer support.

Using app

9 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 29, 2021

user friendly and easy to use, quick response for technical issue even it is due to shopify itself, highly recommand!

Using app

8 months

Total reviews

2

Average rating

5.0

4 / 5 Share

Sept. 28, 2021

Used this app for half a year and suddenly stopped working for a day. No translations showed up when clicking language. Shopify said that it was the developers problem. The developer replied back about 6 hours later saying it was shopify's issue, and worked with shopify to have the translation running again by night time. So must commend them on that. Besides this - the app has been very stable, easy and intuitive to use. But very cumbersome and slow when it comes to making edits or finding data. Besides the 'product' data, nothing is searchable: product variants, categories, pages, blogs, etc... You need to click next 1 by 1 through lists which only show 5 data points at a time. We have 300 products x 10 options each = that means a list of 3000 options to wade through, 5 at a time and takes ages to get anything done if we added a new item or changed an option name.

Using app

Over 1 year

Total reviews

6

Average rating

4.3

5 / 5 Share

Sept. 28, 2021

I used this app over a year, and everything is fine so far, but this app suddenly not work today for all collections & products translation, anyone have this issue today? Received the feedback from this app developer with a hour, thank you for your quick response, and hopefully Shopify will follow up this issue ASAP. Thank you.

Using app

About 1 year

Total reviews

1

Average rating

5.0

Developer Reply

Hi Michelle, Please note that a regression was introduced by Shopify overnight which broke the surfacing of the translations for all four-letter locale languages like zh-tw for example. We have been in touch with the Shopify devs and they have promised to provide a fix for this asap. We will let you know when this is done. Also, our app has been updated to notify all users of this problem.