All reviews

Rating Breakdown

  • 5
    95% (1,179 ratings)
  • 4
    2% (29 ratings)
  • 3
    1% (8 ratings)
  • 2
    0% (3 ratings)
  • 1
    1% (14 ratings)
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5 / 5 Share

Sept. 29, 2021

user friendly and easy to use, quick response for technical issue even it is due to shopify itself, highly recommand!

Using app

8 months

Total reviews

2

Average rating

5.0

4 / 5 Share

Sept. 28, 2021

Used this app for half a year and suddenly stopped working for a day. No translations showed up when clicking language. Shopify said that it was the developers problem. The developer replied back about 6 hours later saying it was shopify's issue, and worked with shopify to have the translation running again by night time. So must commend them on that. Besides this - the app has been very stable, easy and intuitive to use. But very cumbersome and slow when it comes to making edits or finding data. Besides the 'product' data, nothing is searchable: product variants, categories, pages, blogs, etc... You need to click next 1 by 1 through lists which only show 5 data points at a time. We have 300 products x 10 options each = that means a list of 3000 options to wade through, 5 at a time and takes ages to get anything done if we added a new item or changed an option name.

Using app

Over 1 year

Total reviews

5

Average rating

4.2

5 / 5 Share

Sept. 28, 2021

I used this app over a year, and everything is fine so far, but this app suddenly not work today for all collections & products translation, anyone have this issue today? Received the feedback from this app developer with a hour, thank you for your quick response, and hopefully Shopify will follow up this issue ASAP. Thank you.

Using app

Over 1 year

Total reviews

1

Average rating

5.0

Developer Reply

Hi Michelle, Please note that a regression was introduced by Shopify overnight which broke the surfacing of the translations for all four-letter locale languages like zh-tw for example. We have been in touch with the Shopify devs and they have promised to provide a fix for this asap. We will let you know when this is done. Also, our app has been updated to notify all users of this problem.

5 / 5 Share

Sept. 24, 2021

Perfect and very helpful if you need help :) thank you very much for you work, I recommended this app

Store

CureNat

Using app

6 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Sept. 24, 2021

Perfect and very helpful if you need help :) thank you very much for you work, I recommended this app

Using app

4 days

Total reviews

2

Average rating

5.0

5 / 5 Share

Sept. 21, 2021

I used this to translate my website from Eng - Swedish. Worked really well. Whenever I had a problem or didn't understand something I emailed the creator who gave me super quick and good help! five stars

Store

Aárd

Using app

13 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 22, 2021

I really appreciated all the personal help I have received at all times and I would recommend this app 100%. There is a lot we can do with it and it goes well.

Using app

20 days

Total reviews

2

Average rating

5.0

5 / 5 Share

Sept. 17, 2021

amazing plugin with amazing support, replied instantly and resolved my request in minutes. I highly recommend it, thank you very much!

Store

Jaemsa

Using app

Over 1 year

Total reviews

2

Average rating

5.0

5 / 5 Share

Sept. 16, 2021

Great App to make translating your store easy, with a very fast and helpful support. I highly recommend it. I had a problem with my old code-remaints in my theme - from apps I deleted by now and forgot the names of - interfering with parts of my translated shop. The support was super helpful and gave it their best to try and help me. I did not solve my issue, but Max helped me greatly with understanding the problem and thinking about new solutions. Thanks a lot for your time Max! :)

Using app

6 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 13, 2021

Amazing App, that doesn't slow your store, beautifully integrated , and support is fantastic , MAX thumbs up.

Using app

16 days

Total reviews

6

Average rating

5.0

5 / 5 Share

Sept. 9, 2021

Appli fonctionnelle, qui a répondu à nos attentes. Service client très réactif, qui a su corriger un souci en un temps record. Je recommande.

Store

JACKER

Using app

3 months

Total reviews

3

Average rating

5.0

5 / 5 Share

Sept. 9, 2021

Used it to translate our online store taigacolors.com into Japanese! Very easy, did it myself. And I got really fast customer service with my question about publishing the page. Will use this app to translate my Shopify store into new languages. Thank you so much! EDIT: Again got really fast customer service when I didn't understand the language switch. Thank you! I really can recommend the Translation Lab with all my heart.

Using app

7 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 3, 2021

The BEST app to translate your store!You can have 5 languages for free, and the costumer support is AMAZING!!

Using app

4 months

Total reviews

13

Average rating

5.0

5 / 5 Share

Sept. 1, 2021

Very useful app which works highly reliably and on top of that an awesome customer support which was super helpful. The automatic translations are working well and not even the smallest element is left out. It is also possible to translate everything manually and save the fees for the auto translation. My only wish for the future would be to make the app a bit easier to navigate when it's in use with a custom theme. The elements to translate end up in lots and lots of tabs and pages which are not really structured, so it's every time a bit of a search to find a specific element. A good UX/navigation with a good structure should be the next step for the developers!

Using app

About 1 month

Total reviews

2

Average rating

5.0

5 / 5 Share

Aug. 31, 2021

O serviço de suporte desta app é incrível, o Max foi incansável e muito rápido na resposta. Recomendo.

Using app

Over 1 year

Total reviews

1

Average rating

5.0

5 / 5 Share

Aug. 27, 2021

Amazing support. Max fixed our issue within less than an 1 hour from the first contact. Thank you so much! Keep up the good work.

Store

AYCANE

Using app

4 months

Total reviews

4

Average rating

5.0

5 / 5 Share

Aug. 25, 2021

I rarely give 5 star reviews, but this app and the support team are truly amazing. The app works perfectly and the controls are very intuitive. You have the opportunity to use their AI translation but then also manually adjust any words or phrases to ensure a great customer experience. Integration and launch were a snap. The support team even made some minor code adjustments to place the language switcher icon exactly where I wanted it in the header (both desktop and mobile). I ran into a few roadblocks and the support team was super responsive. They explained everything and provided the steps I needed to take to make everything look and work perfectly. This app and team are world-class!

Using app

11 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Aug. 25, 2021

Great Support! Fixed my problem in lower than 24h and thats for free :) <3 Thank you very much for that :) your lovelstar.com Team

Using app

Over 2 years

Total reviews

1

Average rating

5.0

5 / 5 Share

Aug. 25, 2021

Great Support in a Great App. The team fixed an issue i had with my theme after a few hours i messaged them even though the problem was not with the app but on the theme side.

Store

Medone

Using app

5 months

Total reviews

3

Average rating

5.0

5 / 5 Share

Aug. 23, 2021

The app is very intuitive and easy to handle. Furthermore, the support is amazing! Would definitely recommend it

Using app

12 months

Total reviews

2

Average rating

5.0