All reviews

Rating Breakdown

  • 5
    97% (872 ratings)
  • 4
    2% (14 ratings)
  • 3
    1% (6 ratings)
  • 2
    0% (1 ratings)
  • 1
    0% (4 ratings)

Reviews with Text

  • 96% (865)
Review RSS Feed Review RSS Feed

5 / 5 Share

April 20, 2021

For the last one year I have been working on Shopify. Normally for any third parties the support provide is minimal even for paid services. But for Translation App the support provided is excellent and has been top-notch. Infact because of the excellent support I was able to explore the app to the fullest possible way. Thanks Translation app team. Thanks all for your help!

Using app

7 months

Total reviews

1

Average rating

5.0

5 / 5 Share

April 19, 2021

Arguably the most user-friendly/most layman translation app on the market. Simple and easy to use, the customer support is great too, recommended!

Using app

5 months

Total reviews

3

Average rating

5.0

5 / 5 Share

April 14, 2021

My website requires English and Korean services. For better recognition of the language switcher, I wanted to change 'EN' and 'KO' to each national flag. Especially I really appreciate the kind and quick support by Max. So I have very nice two flags for my customers. Very good!! Thank you.

Store

Rojel

Using app

3 days

Total reviews

3

Average rating

5.0

4 / 5 Share

April 13, 2021

Good app and awesome support! They helped me to switch around languages (and really fast, too) when I had to change the main language for my page.

Using app

9 months

Total reviews

3

Average rating

4.7

5 / 5 Share

April 6, 2021

Great app to translate your website content with very useful features, such as automatic translate and browser language detection! I am very satisfied with the support team as well!

Using app

25 days

Total reviews

1

Average rating

5.0

5 / 5 Share

April 6, 2021

The app made it so easy to translate my Dutch store into both English and German. Besides, support responded super quickly and worked for me to customize and integrate the details of it perfectly on my site. The AI translation saves a lot of time and I only had to go through the text to correct it, because AI isn't perfect of course. I only purchased 10$ of credits so I could keep using the AI, but spending such a little amount for saving so much time was not even an option. Thanks Max and the Developer for being so delightfully helpful.

Using app

1 day

Total reviews

11

Average rating

4.6

5 / 5 Share

March 27, 2021

Had some issues finding where to translate the homepage, contacted the support desk and the solved it very fast and explaining how to do it really easy. Awesome customer service! We highly recommend this app. Thanks

Using app

About 1 month

Total reviews

1

Average rating

5.0

5 / 5 Share

March 25, 2021

Amazing support, helped with an issue as soon as we went live that wasn't even related to them. App is fantastic too for Arabic language. I would not hesitate to recommended it.

Store

Mashii

Using app

18 days

Total reviews

9

Average rating

5.0

5 / 5 Share

March 23, 2021

The app itself is an amazing solution that gives you full control over the customisation of your languages and while I didn't use the AI feature I did test it for accuracy and it performed excellently. Miraculously, the customer support is even better than the app. Max and the developers instantly solved in queries I had with no fuss at all. Would highly recommend this app to anyone who needs to integrate a new language to their store. Thanks!

Using app

4 months

Total reviews

1

Average rating

5.0

5 / 5 Share

March 21, 2021

We use this App for such a long time now and we can absolutely recommend it. Great App and an amazing Service! Thanks!

Using app

About 1 year

Total reviews

4

Average rating

5.0

5 / 5 Share

March 19, 2021

The app does have few issues that they're working on (lost translations after changing the theme, but they do have a way to recover them)... But overall it's a really good app. Best part is customer support... Max is my savior!

Using app

2 months

Total reviews

1

Average rating

5.0

5 / 5 Share

March 26, 2021

Hi. There is a very good and fast support on that app. I needed some help and the guys contacted me really quickly. Thank you very much!!

Using app

5 days

Total reviews

2

Average rating

5.0

5 / 5 Share

March 10, 2021

I like the design of the app, super easy to understand how to use. Also price is cheaper than other app we used to use. I had some problems with publishing but it was solved in a day.

Store

KNOK

Using app

9 days

Total reviews

4

Average rating

3.5

5 / 5 Share

March 9, 2021

After some small issues that were solved by the service team, the app runs perfectly. Couldn't ask for better service when having any questions, also very friendly customer service. Will definetly recommend.

Using app

5 days

Total reviews

1

Average rating

5.0

5 / 5 Share

March 9, 2021

Awesome app, it helped me to translate all my new website to different languages with ease! Also great and very fast customer support service, helped me to solve a minor issue! Love this app!

Using app

About 16 hours

Total reviews

3

Average rating

5.0

5 / 5 Share

March 4, 2021

The Translation Lab App and its Sherpas service is out of this world! They responded to my emails super fast and always explained everything in a simple yet clear way, sometimes even including an explanatory video or image. My website is quite large, with many sections that require translation, but they helped me with everything without a hitch; they helped and explained how to find texts, the creation of excels, the import of different translations, etc. I am very happy with them; not only that, but their App is incredible and allows you to individually edit absolutely everything within the theme. You can even put your own spin on how you reach out to customers! Congratulations Sherpas, you’re amazing!!

Using app

2 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Dec. 21, 2022

Great app, works easily and the customer service is amazing. If I'd open a new store I would definitely work with them again.

Using app

Almost 3 years

Total reviews

15

Average rating

4.7

5 / 5 Share

March 2, 2021

Good and easy translation. Helped us a lot to reach more markets! Fast and good support as well when I had problem. I do recommend it.

Using app

3 months

Total reviews

3

Average rating

5.0

5 / 5 Share

Feb. 26, 2021

I am using this app to translate my store from English to French. I like how it adds a feature to my website whereby the language changes automatically based on the browser's default language. However, there is a huge drawback to this feature. For example, if the default language of the customer's browser is English but the customer prefers to view the site in French they are unable to do so. If the customer attempts to manually change the language to French using the language selector dropdown the app automatically redirects them back to the English site. I like the auto-translate feature of this app and am finding it to be more accurate than others on the market. I also like the user-friendliness of this app. Finally, I like the fact that it installs natively on Shopify without modifying the theme code. If the issue with the automatic language selection can be resolved I would give this app 5 stars. UPDATE: The team at Sherpas Design resolved the issue - turns out it was due to conflicting code on my theme, so it was no fault of the app. 5 stars from me!

Using app

4 days

Total reviews

19

Average rating

4.6

5 / 5 Share

Feb. 18, 2021

Nice and easy to use and very helpful customer service. It save us a lots of work and it's very easy to learn

Using app

29 days

Total reviews

1

Average rating

5.0