All reviews

Rating Breakdown

  • 5
    95% (1,207 ratings)
  • 4
    2% (31 ratings)
  • 3
    1% (8 ratings)
  • 2
    0% (3 ratings)
  • 1
    1% (14 ratings)
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5 / 5 Share

Sept. 9, 2021

Appli fonctionnelle, qui a répondu à nos attentes. Service client très réactif, qui a su corriger un souci en un temps record. Je recommande.

Store

JACKER

Using app

3 months

Total reviews

3

Average rating

5.0

5 / 5 Share

Sept. 9, 2021

Used it to translate our online store taigacolors.com into Japanese! Very easy, did it myself. And I got really fast customer service with my question about publishing the page. Will use this app to translate my Shopify store into new languages. Thank you so much! EDIT: Again got really fast customer service when I didn't understand the language switch. Thank you! I really can recommend the Translation Lab with all my heart.

Using app

7 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 3, 2021

The BEST app to translate your store!You can have 5 languages for free, and the costumer support is AMAZING!!

Using app

4 months

Total reviews

13

Average rating

5.0

5 / 5 Share

Sept. 1, 2021

Very useful app which works highly reliably and on top of that an awesome customer support which was super helpful. The automatic translations are working well and not even the smallest element is left out. It is also possible to translate everything manually and save the fees for the auto translation. My only wish for the future would be to make the app a bit easier to navigate when it's in use with a custom theme. The elements to translate end up in lots and lots of tabs and pages which are not really structured, so it's every time a bit of a search to find a specific element. A good UX/navigation with a good structure should be the next step for the developers!

Using app

About 1 month

Total reviews

2

Average rating

5.0

5 / 5 Share

Aug. 31, 2021

O serviço de suporte desta app é incrível, o Max foi incansável e muito rápido na resposta. Recomendo.

Using app

Over 1 year

Total reviews

1

Average rating

5.0

5 / 5 Share

Aug. 27, 2021

Amazing support. Max fixed our issue within less than an 1 hour from the first contact. Thank you so much! Keep up the good work.

Store

AYCANE

Using app

4 months

Total reviews

4

Average rating

5.0

5 / 5 Share

Aug. 25, 2021

I rarely give 5 star reviews, but this app and the support team are truly amazing. The app works perfectly and the controls are very intuitive. You have the opportunity to use their AI translation but then also manually adjust any words or phrases to ensure a great customer experience. Integration and launch were a snap. The support team even made some minor code adjustments to place the language switcher icon exactly where I wanted it in the header (both desktop and mobile). I ran into a few roadblocks and the support team was super responsive. They explained everything and provided the steps I needed to take to make everything look and work perfectly. This app and team are world-class!

Using app

11 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Aug. 25, 2021

Great Support! Fixed my problem in lower than 24h and thats for free :) <3 Thank you very much for that :) your lovelstar.com Team

Using app

Over 2 years

Total reviews

1

Average rating

5.0

5 / 5 Share

Aug. 25, 2021

Great Support in a Great App. The team fixed an issue i had with my theme after a few hours i messaged them even though the problem was not with the app but on the theme side.

Store

Medone

Using app

5 months

Total reviews

3

Average rating

5.0

5 / 5 Share

Aug. 23, 2021

The app is very intuitive and easy to handle. Furthermore, the support is amazing! Would definitely recommend it

Using app

12 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Aug. 19, 2021

very good support, any request was handled instantly and accomplished to best possible result, thank you so much!

Using app

4 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Aug. 18, 2021

the customer service is amazing. We have few issues and they response fast and sort out the issue shortly.

Using app

About 1 month

Total reviews

2

Average rating

5.0

5 / 5 Share

Aug. 15, 2021

Amazing support, we had some issues to solved which we contacted the customer service,they were very responsive and helpfull.

Using app

8 days

Total reviews

5

Average rating

3.6

3 / 5 Share

Aug. 17, 2021

I'm revising my rating because after the fact you informed me that the problem didn't come from you but from Shopify, I found that 2 weeks to inform me was too long. You should have warned all users of your app about the problem with Shopify. I could have understood and might have stayed. Too bad this lack of information on your part.

Using app

Over 1 year

Total reviews

1

Average rating

3.0

5 / 5 Share

Aug. 12, 2021

Really easy to use app and when I had a small issue the support team was super quick to respond and fix it! I can only recommend :)

Using app

1 day

Total reviews

2

Average rating

5.0

5 / 5 Share

Aug. 12, 2021

One of the best translation app on shopify. Easy to use interface, author is helpful. Would recommend it.

Using app

21 days

Total reviews

2

Average rating

5.0

5 / 5 Share

Aug. 5, 2021

Translation Lab is the perfect app for me. I was looking for an app with which I could do the translations manually. This is very easy with translation lab. I couldn't find some texts straight away. I contacted Translation lab by email and received an answer only a short time later. Within less than 2 hours my problem was solved. Max sent me a video with step-by-step instructions that I could use to solve my problem. I also appreciate the fact that I don't have to pay any monthly fees. I use the free version and can buy new credits to translate more texts if needed. Perfect for me.

Using app

Almost 2 years

Total reviews

1

Average rating

5.0

5 / 5 Share

Aug. 4, 2021

10/10! The support team was very available and I've received a detailed, well explained and helpful assistance that solved issues I had. Highly recommended!

Store

UTITZ

Using app

10 days

Total reviews

2

Average rating

5.0

5 / 5 Share

Aug. 3, 2021

Very grateful. They could help me by adding a new flag to my new translation .................................................

Using app

2 days

Total reviews

1

Average rating

5.0

5 / 5 Share

July 31, 2021

Very useful app. Excellent and fast customer support! Recommended if you need to run a store with multiple languages.

Using app

3 months

Total reviews

4

Average rating

5.0