All reviews

Rating Breakdown

  • 5
    97% (872 ratings)
  • 4
    2% (14 ratings)
  • 3
    1% (6 ratings)
  • 2
    0% (1 ratings)
  • 1
    0% (4 ratings)

Reviews with Text

  • 96% (865)
Review RSS Feed Review RSS Feed

5 / 5 Share

Sept. 23, 2020

The service is easy to use and effective. Great for first translations, I have used it to fully translate my website from English to Italian. The support is quick and responsive, and the AI Translation feature allowed me to save tons of hours. The cost is extremely competitive if compared to other translation services. All in all, definitely recommended!

Using app

24 days

Total reviews

2

Average rating

5.0

5 / 5 Share

Sept. 17, 2020

An easy app to use and install. quick turnaround. Super Supportive. What do you expect more? Big fan!

Using app

3 days

Total reviews

5

Average rating

4.8

4 / 5 Share

Sept. 16, 2020

Helpful team available to get the best for your shop. Translation background is not very easy but do the job perfectly. competitive price for translation

Store

Loëla

Using app

About 1 month

Total reviews

16

Average rating

4.3

5 / 5 Share

Sept. 16, 2020

A very good app and very easy to use. Congratulations to the support team, that answer quickly to our doubts and efficiently.

Using app

About 1 month

Total reviews

3

Average rating

5.0

5 / 5 Share

Sept. 15, 2020

The application is very easy to use. I was able to do everything on my own without having to search on the internet for how to do it. The translations are 95% correct. I had to contact tech support only because an element of my theme could not be translated and got a response very quickly and helped me resolve my issue efficiently. Thank you

Using app

4 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 11, 2020

Really nice, quick and effective support. Most answers back in 24 hours. People really wanting to understand the problem and to help. Solving difficult and easy issues with the same competence. I wish all supports would be like this one.

Using app

19 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 9, 2020

I used this app to help me to traduce my French internet site into English. Very easy to understand and use. And what is very helpful and appreciated is the team behind it, the customer service is TOP! I definitely recommend this app

Using app

7 days

Total reviews

1

Average rating

5.0

5 / 5 Share

July 2, 2021

Customer service is always quick and very helpful! Great app as well. Although the search for new texts to translate can be quite long since you have to scroll through all your older texts, I still recommend it. It's seamlessly integrated in Shopify so it doesn't make weird overlay "jumps" when you switch languages and the team is super helpful! +++++

Using app

10 months

Total reviews

8

Average rating

4.9

5 / 5 Share

Sept. 4, 2020

나는 외국인이라서 소통의 어려움이 있었지만 자세한 설명과 간단한 작업으로 원하는 언어로 쉽게 번역되었습니다. 이 앱을 추천합니다. 감사합니다.

Using app

4 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 4, 2020

Tranlation Lab APP easy to use, and support (if needed) is great. A text item, which could not be translated, was fixed by support. Thanks.

Using app

About 19 hours

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 3, 2020

Great transaltion app with very helpfull staff! When running in to problems they will help right away.

Using app

3 months

Total reviews

7

Average rating

5.0

5 / 5 Share

Aug. 28, 2020

One of the simplest app for translation in Shopify. Something could be improved, but the Support is always ready to solve any problems!

Using app

8 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Aug. 27, 2020

We use Translation Lab on our site and we are very happy with it! The support responds quickly and has always been able to help us.

Using app

16 days

Total reviews

2

Average rating

5.0

5 / 5 Share

Aug. 27, 2020

Great customer service. Very useful and simple App. Would recommend it! I've asked them to mask a language icon to my website and they perfectly did the job!

Using app

About 23 hours

Total reviews

1

Average rating

5.0

5 / 5 Share

Aug. 26, 2020

The customer service of these guys is great! Everything go's fast and smooth. I would recommend it! :) I've asked them to add an langauge icon to my website and delete it, they perfectly did the job!

Using app

6 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Aug. 13, 2020

I used this application to help me translate my shop to 4 languages. I had some problemes because My theme is shoptimized. I contacted the technical support wich helps me to solve this and i was able to translate all my shop the desired languages. I recommand this application because works well and technical support is great.

Using app

About 1 month

Total reviews

2

Average rating

5.0

4 / 5 Share

Aug. 14, 2020

Note you need to pay to have your content translated automatically - I would probably have needed to pay 30€ to have my website translated into 1 other language, so I decided to uninstall the app. The translation is made using google translate, it wasn't bad. Also note if you make changes to your original text, the translation will not update automatically. The app designers are helpful and very reactive.

Using app

6 days

Total reviews

2

Average rating

4.5

Developer Reply

Hi Ushas, Thank you for your review! Translation Lab uses the Google natural language recognition AI to automatically translate your store. This AI costs $10 per 500K characters. We charge $9.99 per 300K, which means that our margin is $4. Out of the $9.99 Shopify take $2 so our margin is reduced to $2. Given the bills we pay to AWS for our computing resources and our development team salaries I hope it is clear that the automatic translations cannot be provided for free or for less that they cost right now because even now we are paying out of our own pockets to have the app do what it does. When you go to the Translate page in the app you have a Scan button which will process the information in your store and provide you with an estimate of how many characters you need to translate your store and thus what the cost will be. I do think that $30 is a pretty good price for having your whole store translated. Regarding having your content changes translated automatically, we have not implemented this on purpose. We prefer for the store owner to know exactly how many characters are needed and what the cost will be before they hit the Translate button instead of all this happening behind the scenes and charges being applied to the store. I hope this information is useful to anyone using the app.

5 / 5 Share

Aug. 6, 2020

Excellent app, and even better customer service. The app performs exactly as described, providing translation of your Shopify webpage in a simple and incredibly effective way. Was able to translate only the exact elements I needed to. Their customer service answered each of my queries within a day and solved each of my problems. Definitely recommend.

Using app

8 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Aug. 6, 2020

Amazing app. A well setup to use auto translation to manual were you can easily fix it yourself to perfection Their support team is absolutely excellent in prompt replies + resolutions, if any issues like I had . Just 1 area they need to better improve is, to have a better setup for the pages to translate. I give it 4.5 rating! Bravo!

Using app

6 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Aug. 3, 2020

Best language manager APP ever! You can translate your store in your targeted languages by hand, or you can let the APP do the translation by a very accurate AI. Super suggested!

Using app

7 days

Total reviews

3

Average rating

5.0