All reviews

Rating Breakdown

  • 5
    95% (1,179 ratings)
  • 4
    2% (29 ratings)
  • 3
    1% (8 ratings)
  • 2
    0% (3 ratings)
  • 1
    1% (14 ratings)
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5 / 5 Share

April 2, 2021

I am enjoying the app and we are very happy with customer support when needed. I would definitely recommend it to others.

Using app

About 2 months

Total reviews

1

Average rating

5.0

5 / 5 Share

March 31, 2021

Amazing customer service!! They really helped me a lot!! Sent me a video to describe it more specifically and it was easy to make all changes I was wondering about.

Using app

5 months

Total reviews

1

Average rating

5.0

5 / 5 Share

March 30, 2021

Customer service is amical and very quick to respond, honestly I'm amazed the app is free, fit exactly what my website needs

Store

Eskar

Using app

4 months

Total reviews

2

Average rating

5.0

5 / 5 Share

March 29, 2021

I used this App to translate English to my native Greek. It worked like a charm without involving me too much, the company has an excellent record for product support and Max the product support officer has gone out of his way to assist me in the many questions I threw at him, We communicated by Voice and by Mail. Thank you Translations Lab. Thank you Max

Using app

3 months

Total reviews

4

Average rating

5.0

5 / 5 Share

March 27, 2021

This app is very easy to use and free. If you want more words, this app is very economic, also if you need only one language. Of course, you will need to translate better with a good freelancer but all apps run on this way. Mail exchanges are fast if you need some help (in english). The best app language for very small business!

Using app

5 months

Total reviews

1

Average rating

5.0

5 / 5 Share

March 27, 2021

Had some issues finding where to translate the homepage, contacted the support desk and the solved it very fast and explaining how to do it really easy. Awesome customer service! We highly recommend this app. Thanks

Using app

About 1 month

Total reviews

1

Average rating

5.0

5 / 5 Share

March 26, 2021

Excellent customer service. I needed help moving drop-down to header and I wanted flags for language options. Fast and polite service. And the translation app is easy to use. I recommend it.

Using app

10 days

Total reviews

1

Average rating

5.0

5 / 5 Share

March 26, 2021

Look no further, this app has everything you can wish for! Thank you so much for the amazing support team as well!

Using app

Almost 2 years

Total reviews

1

Average rating

5.0

5 / 5 Share

March 26, 2021

I have used Translation Lab to translate my web into different languages and it works great. Had a couple of issues that were super quickly solved by the support team. Great discovery!

Using app

1 day

Total reviews

2

Average rating

5.0

5 / 5 Share

March 25, 2021

Works amazing plus the support responds in under 24 hrs. I'll definitely use it again for other languages.

Using app

About 1 year

Total reviews

2

Average rating

5.0

5 / 5 Share

March 25, 2021

Amazing support, helped with an issue as soon as we went live that wasn't even related to them. App is fantastic too for Arabic language. I would not hesitate to recommended it.

Store

Mashii

Using app

About 1 month

Total reviews

8

Average rating

5.0

5 / 5 Share

March 24, 2021

Excellent app which makes precise ai translations and great support. Max responded to me immediately and helped customize the language switcher to my specific premium theme!

Using app

About 2 months

Total reviews

1

Average rating

5.0

5 / 5 Share

March 23, 2021

The app itself is an amazing solution that gives you full control over the customisation of your languages and while I didn't use the AI feature I did test it for accuracy and it performed excellently. Miraculously, the customer support is even better than the app. Max and the developers instantly solved in queries I had with no fuss at all. Would highly recommend this app to anyone who needs to integrate a new language to their store. Thanks!

Using app

4 months

Total reviews

1

Average rating

5.0

5 / 5 Share

March 23, 2021

Great App!! The automatic translation feature is solid! The manual translation is very easy and the editing options are really good. And it goes without saying there is a great customer support very efficient and responsive!!

Store

Alixir

Using app

Over 1 year

Total reviews

3

Average rating

5.0

5 / 5 Share

March 21, 2021

We use this App for such a long time now and we can absolutely recommend it. Great App and an amazing Service! Thanks!

Using app

About 1 year

Total reviews

4

Average rating

5.0

5 / 5 Share

March 20, 2021

This app is unique in every way. Extensive and at the same time very easy to use. I have no problem using it. I owe great thanks to the admins. Although the application works flawlessly, they have already twice helped me to solve problems resulting from other elements of my store. I recommend it to every multilanguage shop user!

Using app

5 months

Total reviews

8

Average rating

5.0

5 / 5 Share

March 19, 2021

Great app and some good advance feature. I am using both Langify and Translation Lab. Langify only for custom translate (what cannot be automatically translated by Translation Lab). Translation Lab is doing all the rest. I particularly like the software is translating the email template but also the easy export/import feature. Indeed, I want my products descriptions to be translated but not the name of my products. So I do an automatic translation, then I export , remove the translation the products' names and import again. Done ! In case of question, good to know that the support is answering very quickly and willing to help.

Using app

4 days

Total reviews

17

Average rating

4.6

5 / 5 Share

March 19, 2021

The app does have few issues that they're working on (lost translations after changing the theme, but they do have a way to recover them)... But overall it's a really good app. Best part is customer support... Max is my savior!

Using app

2 months

Total reviews

1

Average rating

5.0

5 / 5 Share

March 19, 2021

This is indeed the best translation app and the best customer service I had on Shopify. I love the AI feature and the customer service replies within a couple of minutes and stay dedicated on following up until everything is sorted. The translation is very accurate even for hard languages. I managed to have multiple language checkout/payment gateway pages with this app. The customer support is faster the Shopify support and smarter in fixing anything even if it's not caused by their app. They are just helpful. I recommend this app 100%

Using app

7 months

Total reviews

1

Average rating

5.0

5 / 5 Share

March 18, 2021

Awesome app & great customer support! Can only recommend it! I have tried a lot of similar apps and finally decided to go this one. Very nice!

Using app

About 1 month

Total reviews

3

Average rating

5.0