All reviews

Rating Breakdown

  • 5
    95% (1,179 ratings)
  • 4
    2% (29 ratings)
  • 3
    1% (8 ratings)
  • 2
    0% (3 ratings)
  • 1
    1% (14 ratings)
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5 / 5 Share

March 18, 2021

Quick, responsive & efficient customer service. Easy to use user interface + custom features can be translated upon request. Thank you!

Store

AZN BOX

Using app

About 1 month

Total reviews

1

Average rating

5.0

5 / 5 Share

March 26, 2021

Hi. There is a very good and fast support on that app. I needed some help and the guys contacted me really quickly. Thank you very much!!

Using app

5 days

Total reviews

2

Average rating

5.0

5 / 5 Share

March 15, 2021

The support is super quick and helpful. Good experience and my store has now 2 languages...........

Using app

12 days

Total reviews

1

Average rating

5.0

5 / 5 Share

March 15, 2021

I used this app to translate my entier website to German. Really easy to use, you need to upgrade to pro in order to import and export but it's totally worth it if you have a large catalogue like we do. Support is also really good, and quick. Just overall great experience!

Using app

25 days

Total reviews

5

Average rating

4.2

5 / 5 Share

March 10, 2021

I like the design of the app, super easy to understand how to use. Also price is cheaper than other app we used to use. I had some problems with publishing but it was solved in a day.

Store

KNOK

Using app

9 days

Total reviews

4

Average rating

3.5

5 / 5 Share

March 9, 2021

After some small issues that were solved by the service team, the app runs perfectly. Couldn't ask for better service when having any questions, also very friendly customer service. Will definetly recommend.

Using app

5 days

Total reviews

1

Average rating

5.0

5 / 5 Share

March 9, 2021

Awesome app, it helped me to translate all my new website to different languages with ease! Also great and very fast customer support service, helped me to solve a minor issue! Love this app!

Using app

About 16 hours

Total reviews

2

Average rating

5.0

5 / 5 Share

March 8, 2021

Great support team and wonderful plugin! It is even free and you can translate the whole shop and every custom module with it. It is easy and covers everything you need.

Using app

Over 1 year

Total reviews

2

Average rating

5.0

5 / 5 Share

March 8, 2021

I've been using this app for some time now, its quick and easy, the auto translator makes it very easy. The support team is really fast in responding and willing to help you out.

Using app

Over 2 years

Total reviews

1

Average rating

5.0

5 / 5 Share

March 5, 2021

Best experience ever. Very helpful. I really really appreciate your help. You guys are amazing. Big wow

Using app

14 days

Total reviews

1

Average rating

5.0

5 / 5 Share

March 4, 2021

The Translation Lab App and its Sherpas service is out of this world! They responded to my emails super fast and always explained everything in a simple yet clear way, sometimes even including an explanatory video or image. My website is quite large, with many sections that require translation, but they helped me with everything without a hitch; they helped and explained how to find texts, the creation of excels, the import of different translations, etc. I am very happy with them; not only that, but their App is incredible and allows you to individually edit absolutely everything within the theme. You can even put your own spin on how you reach out to customers! Congratulations Sherpas, you’re amazing!!

Using app

2 months

Total reviews

2

Average rating

5.0

5 / 5 Share

March 4, 2021

Good, fast and great support! It would be great to add a search bar to the metafields translation for advanced custom fields.

Using app

About 1 month

Total reviews

1

Average rating

5.0

5 / 5 Share

Dec. 21, 2022

Great app, works easily and the customer service is amazing. If I'd open a new store I would definitely work with them again.

Using app

Almost 3 years

Total reviews

11

Average rating

4.6

5 / 5 Share

March 2, 2021

I have a multilanguage webshop on Shopify and Translation Lab is really helpful. You can translate basically everything and even modify if you're not happy with the translation. I had a problem translating the notifications section, and the creators (Sherpas Design) helped me out in just under 5 minutes!! So easy, useful, helpful and FREE! I truly do recommend this app. :)

Using app

Over 1 year

Total reviews

1

Average rating

5.0

5 / 5 Share

June 28, 2021

Translation Lab has been working well for my website and support is very helpful if there are any problems. Highly recommend.

Store

Phia

Using app

5 months

Total reviews

3

Average rating

5.0

5 / 5 Share

March 2, 2021

Good and easy translation. Helped us a lot to reach more markets! Fast and good support as well when I had problem. I do recommend it.

Using app

About 2 years

Total reviews

3

Average rating

5.0

5 / 5 Share

March 12, 2021

I Sent one mail and enjoy for a costumize my button exactly as i want remotely! Wow amazing service, Very quick!!! Thanks! I Sent one mail and enjoy for a costumize my button exactly as i want remotely! Wow amazing service, Very quick!!! Thanks!

Using app

About 1 month

Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 26, 2021

Hello! I had some issues to set the switcher position on my desing to make it responsive on mobile devices. Max from the customer service connected to my account within the same day I wrote them and provided me solutions. He addapted the the position switcher for mobile devices to my design and I'm supper happy with the results! I did not start translating yet but the interface looks super friendly and easy to use. Also I really like the fact that you can slowly translate your site and check the results via URL before publishing the language in your site. Overall...super happy so far.

Store

niliva

Using app

5 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 26, 2021

I am using this app to translate my store from English to French. I like how it adds a feature to my website whereby the language changes automatically based on the browser's default language. However, there is a huge drawback to this feature. For example, if the default language of the customer's browser is English but the customer prefers to view the site in French they are unable to do so. If the customer attempts to manually change the language to French using the language selector dropdown the app automatically redirects them back to the English site. I like the auto-translate feature of this app and am finding it to be more accurate than others on the market. I also like the user-friendliness of this app. Finally, I like the fact that it installs natively on Shopify without modifying the theme code. If the issue with the automatic language selection can be resolved I would give this app 5 stars. UPDATE: The team at Sherpas Design resolved the issue - turns out it was due to conflicting code on my theme, so it was no fault of the app. 5 stars from me!

Using app

Almost 2 years

Total reviews

18

Average rating

4.6

5 / 5 Share

Feb. 23, 2021

App very easy to use, I highly recommend ! The customer service is also very helpful and quick to respond !

Using app

About 2 years

Total reviews

1

Average rating

5.0