Conversagent AI Support & Chat
Conversagent: AI-powered chatbot to improve sales & support
Rating
5.0
feedback
33
chart
#1,544
All reviews
Rating Breakdown
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Nov. 19, 2024
I’ve been using it for 1-2 weeks, and so far, I’m satisfied with the AI chat. I believe this is the best value-for-money chatbot for Shopify stores. Unlike the others I tried, which have product quantity limitations in smaller plans, this one has no such restrictions, and that’s very important. What I find useful would be the option to display current promotions or various offers in the chat bubble. I’m sure this feature will be available in the future.
Oct. 27, 2024
This is an amazing app that is just at the beginning of what it will be! With just some minor improvements this app will be able to do more than would be possible with a small customer support team! Did I mention amazing support?!
Thank you so much for your fantastic review! We’re thrilled to hear that you see the potential in our app and appreciate your kind words about our support team. Your feedback and enthusiasm motivate us to keep improving our product!
Oct. 3, 2024
As a user of the Conversagent app, I’ve been impressed with how easy it is to set up and manage chatbots. The interface is user-friendly, and I didn’t need a lot of technical knowledge to get started. One of the best things is how it has improved my customer service experience—I can offer 24/7 support, and response times have drastically reduced. The customization options allow me to create conversations that feel personalized and match my brand's tone, which is a huge plus. The analytics feature is another standout for me. It gives me insights into how users interact with the bot, so I can continuously tweak and improve the experience. It’s been a game-changer in terms of both engagement and efficiency. Overall, I highly recommend Conversagent for anyone looking to streamline communication with their audience—it’s scalable, flexible, and easy to use!
Thank you so much for your thoughtful review! We're thrilled to hear that Conversagent has been so easy to setup and install, while also enhancing your customer service and engagement. Your feedback on the customisation and analytics features is especially appreciated—glad they're helping you deliver a personalised experience!
Sept. 16, 2024
We are new to Shopify and feel like we've been stuck in the stone ages. While we’ve been aware of ChatGPT and how amazing it is, I still associate it with the old automated answering systems of the past, which often provided answers completely out of context. But those days are gone! Conversagent now provides "near-human" support automatically. For a small monthly fee, it's like having a 24/7 employee and cheerleader for our company. Count me in!
Thank you so much for your amazing feedback! We’re thrilled to hear that Conversagent is making a real difference for your business. It’s great to know we’re helping to bridge that gap and deliver the kind of support you need. Welcome aboard—excited to be part of your journey!
Sept. 11, 2024
Had the app on our store for a few days now, I have nothing but positive feedback to give so far. The app has reduced the amount of email enquiries and even assisted a handful of sales. I have no doubt we shall be proceeding with this app following our trial period.
Thank you for your fantastic feedback! We're excited to hear that Conversagent has already made an impact by reducing email inquiries and assisting with sales. It's always our aim to help streamline operations and boost conversions for our users.
Sept. 11, 2024
Easy to implement and get support. Overall impressed with the Conversagent app! We have tried other Apps, but this is the best solution for us. It is a great asset for any e-commerce site interested in having a virtual agent.
Thank you so much for your kind words! We're thrilled to hear that you're impressed with Conversagent. Our goal is to make implementation as smooth as possible while providing top-notch support, so it’s great to know we've hit the mark for you.
Aug. 29, 2024
I am very impressed with the Conversagent app! After trying a few others, this is clearly the best choice for me. The AI technology employed by this app is the latest and spot-on! It acts better than humans in terms of the unbelievable knowledge and command of the subjects it possesses! It is definitely a valuable asset for any e-commerce site interested in having a virtual agent.
Thank you so much for your wonderful feedback! We're thrilled that Conversagent has exceeded your expectations and become your top choice. We're glad it's proving to be a valuable asset for your store.
Aug. 28, 2024
Conversangent es una excelente solución para eCommerce que combina interacción natural con alta eficiencia. Su capacidad para personalizar las respuestas y proporcionar análisis detallados lo convierte en una opción valiosa para mejorar la atención al cliente y optimizar la experiencia de compra en línea. Totalmente recomendado.
Muchas gracias por tu excelente reseña. ¡Estamos felices de que estés disfrutando del producto!
Aug. 21, 2024
We have been testing this app for several weeks and have made it our effective chat assistant tool and are very happy with the results. Once you calibrate it properly and streamline your website information, the app can fluenty read through the information to understand complex customer questions and provide clear answers. The app also absorbs your catalogue info incredibly and product suggestions are very pertinent to the conversation, this is actually the most valuable feature of this app. The customer support is also amazing. For those who are new to Chat Gpt based chat bots this is the app to go as the configuration is incredibly simple yet you can make important customizations to better address your business needs. I would advise to take full advantage of the trial period and customer support to calibrate the app for your website, it will be worth it. They also made some cool improvements to the Knowledge base forms that we are about to test.
Thank you for your thoughtful review! We're thrilled to hear that our app has become an effective tool for your business and that you're finding value in its features and customer support. We're excited to continue supporting you as you explore the latest improvements.
Aug. 20, 2024
Fantastic app! It saves us lots of hours of work. You'll need to teach the bot but it's super easy and the tech support is super helpful! Forget the Shopify INBOX app! This is the one to get instead!
Thank you for your great review! We're thrilled to hear the app is saving you time and that you're finding it easy to use—our support team is always here to help!
Aug. 20, 2024
I have 100,000 products in my store, and my tags usually don't find all my products. This app is a useful tool for suggesting options to the customer. Interestingly, it can automatically read and summarize the product pages for the client. I'd like to have more time to continue testing it.
Thank you for your feedback! We're glad to hear you're finding the app useful, and we're excited for you to continue testing it
Aug. 19, 2024
Very happy with the support. First the app didnt work with the products i sell but just 1 email sent and the problem was fixed. Very good chatbot recommended. Very good price as well.
Thanks very much for your review and kind words!
Aug. 15, 2024
Converseagent has been an invaluable tool. As a small business without the resources for 24/7 customer support, this app has enabled us to provide answers to our customers' common queries - such as product locations or account access - in a seamless and effective manner. What really sets Converseagent apart is its deep understanding of our brand and products. The app doesn't just give generic responses, but communicates in a way that aligns with our brand and further drives sales by building customer confidence. Another standout feature is the app's customization options, which made it easy to integrate Converseagent into the existing design of our website. The backend tools also allow us to continuously refine the app's knowledge base. Beyond the app's functionality, the Converseagent team has been incredibly responsive and helpful throughout the process.
Thank you for the great review guys! We have loved being a part of your awesome store for the past couple of months.
Aug. 14, 2024
This is a great Chatbot, it sources all the information on your website to help answer questions that your clients might have. It also provides links back to your own content on your site, great to support marketing efforts! Super easy to install, took about 30 seconds. Works well straight away!
Thank you for your feedback! We're thrilled to hear that our chatbot effectively supports your clients and marketing efforts, and we appreciate your acknowledgment of its easy installation!
Sept. 1, 2024
Amazing piece of software. It's something that is very exciting for both me as a owner and also my customers. I've been amazed with the initial quality and how fast the chat bot learns. Set up was unbelievably easy absolutely flawless. This is something that I am excited about and can't wait to see what grows into. Have been very happy with the effect and amount of customer interaction with the app! I've been very happy with the level of customer interaction and it is popular amongst our customers!
Thank you very much for your kind words and feedback. We look forward to seeing it perform well on your store!
July 25, 2024
Love the app very lead product development company they care about their customer and the feedback really want to build right products
July 19, 2024
Great app! Does what it says and just works.
Thanks very much, we are glad to hear you are enjoying the app!
June 19, 2024
Using Conversagent for our Wine Store has been a game-changer! The accuracy and quality of advice it provides to our customers are remarkable, and they've expressed their love for it. The support team is exceptionally friendly and always ready to help. If you're in need of an AI-powered Chat Bot, Conversagent is an absolute must-have!
Thanks for the review ! We have loved being a part of your shop front experience.
June 12, 2024
This app was exactly the solution I was looking for to enable an engaging customer experience through our website. The ability to customise and train your virtual assistant while getting constant data on user engagement is invaluable. The team behind the app have been amazing from first contact through install and helping us mould our virtual assistant to suit our needs. It has definitely helped engagement and also a lot of fun to play with when customising!
Thanks for the review and kind words. Its awesome to hear you have enjoyed the experiencing of interacting with both the app and our team!
May 16, 2024
We started using this app and have found it beneficial for helping customers with generic questions that would normally come through to customer care or we would not even know about. The service and support level is great, the team are always available to help and guide you, particularly as this was new to us. I can see the value it adds to our business my having this available Thanks Jason
Thank you for your kind words and the review. We have loved delivering sales assistance and customer service to the customers on the The Curve Project website.