All reviews

Rating Breakdown

  • 5
    100% (30 ratings)
  • 4
    0% (0 ratings)
  • 3
    0% (0 ratings)
  • 2
    0% (0 ratings)
  • 1
    0% (0 ratings)
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5 / 5 Share

Nov. 20, 2023

Having an AI assistant from Conversagent provides a friendly, helpful and immediate way for my customers to have their questions answered. It has editing controls that allow me to adjust the tone of voice and responses, so that it represents my brand.

Using app

3 months

Total reviews

6

Average rating

5.0

Developer Reply

Thank you for your positive feedback! We're thrilled to hear that our AI Shopping assistant is helping your customers!

5 / 5 Share

Nov. 13, 2023

Great app to help with customer service online. It makes the customer's experience a lot more interactive and is really helpful answering customer questions immediately instead of them having to wait for a human response. The team have been super helpful and listen to feedback, always looking for ways to make the app better. Love it so far! Fully recommend for online stores.

Using app

7 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 2, 2023

In the digital age, round-the-clock customer engagement is not just a luxury, it's a necessity. At Pets Paradise, we discovered Conversagent, a GPT-4 powered shopping assistant that has revolutionized the way we interact with our customers. This intelligent tool has become an integral part of our online presence, offering immediate, accurate responses to customer inquiries any time of day or night. The result? A smoother journey to purchase and a noticeable uptick in conversions. Conversagent's ability to provide personalized interactions has not only enhanced customer satisfaction but has also significantly reduced our team's workload. The setup was astonishingly straightforward. With Conversagent, we didn't need an external knowledge base—it ingeniously extracts information directly from our product details and store policies. This autonomy means our customers get the information they need without any delay, and it allows us to focus on what we do best—caring for our pet-loving community. But the perks didn't stop there. Conversagent's Inner Circle program offered us an opportunity to use this remarkable tool free for three months, giving us the chance to see its true impact without initial investment. Our experience with Conversagent has been nothing short of exceptional. It's not just the technology that impresses us; it's the palpable difference in our customer's shopping experiences. If you're looking to boost sales and customer satisfaction effortlessly, Conversagent is your go-to solution.

Using app

3 months

Total reviews

66

Average rating

4.3

5 / 5 Share

Oct. 25, 2023

I run an innovative business which results in A LOT of questions from my customers, but as a solo founder, I struggle to find the time needed to manage our customer support. Conversagent allows my customers to ask questions and chat to an assistant to confirm if our product is right for them, without me having to lift a finger. The best part about this app is the ease to install (takes a couple of minutes, at most) and the support team. They're always there to help if you have an issue and open to feedback to improve the app. Highly recommend!

Using app

3 months

Total reviews

4

Average rating

5.0

5 / 5 Share

Oct. 25, 2023

A great AI assistant with ChatGPT responses, focusing solely on your store. It provides excellent answers based on the content of your website, without any unwanted information or nonsense! It can respond in various languages. Awesome. It is still very much in development, so it's getting even better over time. I have very high expectations for the future! Highly recommended to discover.

Using app

About 2 months

Total reviews

6

Average rating

5.0

Developer Reply

Thanks very much for the review and kind words!

5 / 5 Share

Sept. 16, 2023

We're a small family-run business with a fairly big product catalog, so anything that can save us effort is hugely appreciated, particularly around getting more visitor engagement in our online shop. Conversagent does a really good job at introducing each item and answering complex questions all on its own! It's super easy to set up and much better than anything else we've tried. The app has also been improving continuously since we installed it. Very recommended!

Using app

About 2 months

Total reviews

1

Average rating

5.0

Developer Reply

Thanks very for your review and glad that you found it so easy to setup and install. We have loved being a part of the Moose Girl shopping experience.

5 / 5 Share

Sept. 14, 2023

At Six Zero Pickleball, we pride ourselves on delivering exceptional customer experiences, and Conversagent has been instrumental in helping us achieve that. This GPT conversation assistant seamlessly integrates with our Shopify store, offering our customers instant, accurate answers to their queries. The precision and efficiency of the AI are truly remarkable, and it feels as if we've added a highly knowledgeable member to our customer service team. Before integrating Conversagent, our team was inundated with emails, many of which were frequently asked questions that took up valuable time. Now, a significant portion of these queries are instantly addressed by the AI, freeing up our team to focus on more complex customer needs. This efficiency is especially crucial given the high traffic volume on our website. But it's not just about the technology. The support we've received from the Conversagent team has been top-notch. From setup to deployment and beyond, they've been there every step of the way, ensuring a smooth experience for us and our customers. In today's digital age, where customer expectations are higher than ever, it's essential to provide quick and accurate responses. Conversagent does just that and more. We wholeheartedly recommend Conversagent to any Shopify store looking to elevate their customer service game. It's not just a tool; it's a game-changer.

Using app

7 months

Total reviews

6

Average rating

5.0

5 / 5 Share

Sept. 5, 2023

Conversagent has been a fantastic addition to our online toy store. With a friendly manner and relatable style of conversation, my customers can quickly and easily find detailed information about our store, products and shipping information. The set up was easy with the guide easy to follow and we installed the app without any additional support. Highly recommended and very useful and timesaving inclusion in our shop.

Using app

About 2 months

Total reviews

1

Average rating

5.0

Developer Reply

Thank you very much for your review and kind words, we have loved being part of the STEAM Kids shopping experience.

5 / 5 Share

Aug. 11, 2023

Conversagent has allowed my to have an extra staff person who answers my customer questions. I love how intuitive the assistant is. It is not like I am completely talking to a robot. The addition of the emojis also added personality to the interactions. Definitely recommend this app to anyone.

Using app

28 days

Total reviews

2

Average rating

5.0

Developer Reply

Thanks very much for the review, it's great to see the app performing so well on your store.

5 / 5 Share

July 19, 2023

Conversagent was super easy to set up and can answer any questions about our products or shipping/return policies. It picks up info throughout our site automatically and answers questions instantly. We're looking forward to seeing how this improves conversions

Using app

About 3 hours

Total reviews

4

Average rating

5.0

Developer Reply

Thanks very much for your review! We appreciate the positive feedback.