All reviews

Rating Breakdown

  • 5
    97% (1,895 ratings)
  • 4
    2% (45 ratings)
  • 3
    0% (2 ratings)
  • 2
    0% (0 ratings)
  • 1
    0% (6 ratings)
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5 / 5 Share

May 28, 2024

SUPER HELPFUL! Theo was awesome!

Using app

29 days

Total reviews

1

Average rating

5.0

5 / 5 Share

May 28, 2024

love it, its very helpfull

Using app

10 months

Total reviews

1

Average rating

5.0

5 / 5 Share

May 28, 2024

Best customer service. I could not get this app to fit perfectly with my needs, but they still tried to help me, and spend a lot of time testing on their end if there was a way to get it to work. Will be back in the future!

Using app

About 2 hours

Total reviews

1

Average rating

5.0

5 / 5 Share

May 27, 2024

Thanks Mateo! Good looking out

Using app

21 days

Total reviews

1

Average rating

5.0

5 / 5 Share

May 27, 2024

Excelente atención y funcionamiento de la app

Using app

28 days

Total reviews

1

Average rating

5.0

5 / 5 Share

May 27, 2024

Merci pour l'aide precieuse!

Using app

About 1 hour

Total reviews

1

Average rating

5.0

5 / 5 Share

July 23, 2024

A few weeks into the app and still I'm very happy with the service and features the app offers. Two months later and I'm (still) thrilled with their online service, well-done guys, if the rest of the world can learn from you - it will be a better place!

Using app

2 months

Total reviews

1

Average rating

5.0

5 / 5 Share

May 27, 2024

Great 1:1 support at an important moment for my new small business. Thanks, Matteo - quick and responsive.

Using app

2 months

Total reviews

1

Average rating

5.0

5 / 5 Share

May 27, 2024

I spoke with client success rep- Theo and he was lovely! Making the app set up super easy and straight forward. 10/10 for customer service!

Using app

23 minutes

Total reviews

1

Average rating

5.0

5 / 5 Share

May 27, 2024

Nice feature, excellent and quick support ;)

Using app

About 1 month

Total reviews

1

Average rating

5.0

5 / 5 Share

May 27, 2024

The app is seamless but also allows for customization, you can go as deep as you want with booking experience! The customer service is immense, always available to help and dive deeper into any problems. Highly recommend this app and knowing there is a great team behind them!

Using app

About 1 month

Total reviews

1

Average rating

5.0

5 / 5 Share

May 27, 2024

Feature rich, incredible support, well tested and thought out. I have tried over 10 other booking apps in the Shopify app store and this one takes the cake. I can't believe it's one of the ONLY apps that allows people to choose their own timezone as well. Very well designed interface, and really appreciate how integrated it is with Shopify. Really looking forward to other apps the developer is prioritizing and would love to see if integrated with Shopify Flow.

Using app

16 days

Total reviews

1

Average rating

5.0

5 / 5 Share

May 27, 2024

I've found this app to be pretty simple to set-up and use. Any time I've had questions I've asked them in the customer support chat and they've been very responsive. Yesterday Mateo responded right away and knew exactly where I could find the solution I was looking for. Thank you

Using app

6 months

Total reviews

1

Average rating

5.0

5 / 5 Share

May 27, 2024

Anna made my day! She replied very fast and answered all of my questions in the most effective and kind way possible! I have been super stressed these days, trying to figure out things by myself but she took all my problems away! Great work Anna! People like you really elevate the customer experience and incentivise the customer to continue using the App!

Store

My Store

Using app

About 1 month

5 / 5 Share

May 27, 2024

Really good app, it satisfies my needs and customer support is very helpful and resolved whatever issues I've had very quickly.

Using app

5 months

Total reviews

1

Average rating

5.0

5 / 5 Share

May 27, 2024

Thank you Noah. We had a small date emergency with our calendar as we forgot to block availability for a week. Contacted Noah on the chat and within minutes it was all resolved… with perfect directions. Thank you and much appreciated. Love this app.

Using app

4 months

Total reviews

2

Average rating

5.0

5 / 5 Share

May 27, 2024

Customer service is fantastic. I couldn’t figure out a problem I was having with my bookings, Anna from support, messaged back immediately, logged into my account and diagnosed the problem. Anna then provided me with step by step instructions to fix the issue. I had been trying to figure it out for weeks and Anna fixed it in 2 minutes. Great app, great product, great customer service.

Using app

About 2 months

Total reviews

2

Average rating

5.0

5 / 5 Share

May 26, 2024

Theo got me up and running in a matter of minutes on the Sunday of Memorial Day weekend. That is some amazing customer service!

Using app

About 1 hour

Total reviews

4

Average rating

5.0

5 / 5 Share

May 26, 2024

Ainda estou a configurar a aplicação na minha loja online por isso vou avaliar com 5* pelo excelente suporte. Esta fase de configuração teria sido muito mais complicada se não tivesse a preciosa ajuda do Mateo, sempre cheio de paciência para as minhas questões.

Store

TILGUTI

Using app

About 12 hours

Total reviews

2

Average rating

5.0

5 / 5 Share

May 26, 2024

the app is awesome! it had all the features i was looking for and the support person - mateo helped me through the initial setup process. 10/10 will recomend.

Using app

2 days

Total reviews

3

Average rating

5.0