All reviews

Rating Breakdown

  • 5
    92% (235 ratings)
  • 4
    0% (1 ratings)
  • 3
    1% (3 ratings)
  • 2
    1% (2 ratings)
  • 1
    5% (13 ratings)

Reviews with Text

  • 99% (251)
Review RSS Feed Review RSS Feed

5 / 5 Share

April 28, 2023

Emma helped us set up the selector based on our demands. Can recommend for anyone using expansion stores and need a reliable way of handling store redirects. Thanks Cozy team!

Using app

25 days

Total reviews

1

Average rating

5.0

5 / 5 Share

April 21, 2023

Amazing app and support! On its own, the app is extremely functional and does most of what I need. I needed a few features customized and they took care of it within 24 hours. Thank you!

Using app

6 months

Total reviews

7

Average rating

4.9

5 / 5 Share

April 17, 2023

Simple to use. Great customer service. I needed their help with popup configuration and both time I got a fast and helpful response. they even implemented fixes themselves and didn't send me to to it.

Using app

2 months

Total reviews

6

Average rating

5.0

5 / 5 Share

April 13, 2023

Great app for multiple of our stores. We have tried other apps before, and Cozy Country redirect is definitely our preferrred app for country re-directs. We had a specific request which we couldn't solve with the standard templates, and the Cozy team helped us out immediately. Their support is amazing, super quick and responsive, and they basically created exactly what we wanted. Amazing support!

Using app

4 months

Total reviews

2

Average rating

5.0

5 / 5 Share

May 17, 2023

Fick bra hjälp från supporten ända tills mitt problem var löst. Är nöjd och kan varmt rekommendera dem. Got quick answer and help with my question!

Using app

2 months

Total reviews

1

Average rating

5.0

5 / 5 Share

March 17, 2023

The App is absolutely fab and a joy the work. It provides what one needs and just works. Doesn't require much set up. And the team behind the app are really helpful and Kim has been a start supporting us.

Store

NAYA

Using app

6 months

Total reviews

19

Average rating

3.5

5 / 5 Share

March 2, 2023

Does what we need to redirect traffic to sites based on locale. Support was also quick to help adjust some CSS settings - thanks Emma for your quick response and resolution.

Using app

Over 1 year

Total reviews

4

Average rating

5.0

5 / 5 Share

Feb. 14, 2023

Very quick and helpful support team. App is good, easy to use and has all the features that we need.

Using app

About 1 month

Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 9, 2023

Very helpful customer service. Their developpers completely customized the look and feel of the pop-up for me. They respond to queries quickly and without a lot of back and forth which is much appreciated in this day and age.

Using app

3 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Jan. 17, 2023

Top service. Easy to deal with. They were able to redirect 4 of my stores. I would highly recommend. Thank you.

Using app

About 22 hours

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 9, 2023

This app has been very useful for redirects, and notification bars/popups. Is reliable and the support has been excellent over the years we have used this. Being able to display notification bars based on location has been very effective for us.

Using app

Over 2 years

Total reviews

3

Average rating

5.0

5 / 5 Share

Dec. 30, 2022

The app works very well and has great support! It feels very native to the website and so far we are very pleased with it.

Using app

About 1 month

Total reviews

3

Average rating

5.0

2 / 5 Share

Jan. 23, 2024

This app works well, but it has stopped working silently on more than one occasion due to hosting issues - i.e. the server that hosts the script that this app uses is unavailable or returns no or invalid data. When this happens - as you'd expect - the redirection stops working, and you might only find out when customers who ought not to be able to access a website suddenly can, etc. If the hosting for the app's scripts were more reliable I'd not hesitate to recommend them. They ought to be using something like AWS to ensure uptime. 2024 UPDATE: At some point the developer has made the pricing based on Shopify subscription level, for no reason that I can see other than greed. You can't choose to have minimal functionality on a Plus store, you have to pay the top rate. Disappointing, and rules this out for future deployments.

Using app

Over 3 years

Total reviews

3

Average rating

4.0

5 / 5 Share

Dec. 5, 2022

Excellent app. It's easy to setup and support is also really prompt. Does what's expected without any hassle / glitch.

Using app

28 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 29, 2022

seems to be working great. Mostly easy to set up myself but needed a bit of help. good customer support. thanks

Using app

12 days

Total reviews

12

Average rating

4.9

5 / 5 Share

Nov. 28, 2022

Great app, does everything it says it does without harming your SEO. Easy to use and redirects users quickly and effortlessly.

Using app

2 months

Total reviews

5

Average rating

5.0

5 / 5 Share

Nov. 28, 2022

Very essential app if you want to work in different countries. We use it for 3 stores with different currencies and language. The customers should feel a seamless journey when they come from different countries. This app is able to solve this problem, and the staff is also helpful with extra requests.

Store

Cycle

Using app

3 months

Total reviews

10

Average rating

5.0

1 / 5 Share

Nov. 26, 2022

We used this app for nearly 3 years with no problem, but they seem to have updated something just before black friday!!! WHY???? The update has now scrambled the languages and checkout. Redirect no longer work, I have tried these with Express VPN and although in the past they used to work now the customer has to manually change language and currency. Also when you have a specific language for the site let's say English and you try to checkout, then you end up on checking out in French!. Then when you click back home from checkout you can see that the language has changed to French despite being located in UK or US! We have lost thousands of dollars in revenue during Black Friday and still do! Any major changes and updates need to be done prior to Black Friday and tested through out. Not happy at all, also they don't work over the weekend so you basically waste thousands in lost revenue. Not happy at all!

Store

GRAFEA

Using app

About 2 years

Total reviews

1

Average rating

1.0

5 / 5 Share

Nov. 18, 2022

This app works perfectly. Support was fantastic to get things working. Overall great experience and value!

Using app

About 1 year

Total reviews

9

Average rating

5.0

5 / 5 Share

Nov. 17, 2022

Super application, cela fonctionne très bien pour mes différentes zones géographiques de vente, sevice clients super!

Using app

About 2 months

Total reviews

2

Average rating

5.0