All reviews

Rating Breakdown

  • 5
    97% (337 ratings)
  • 4
    1% (2 ratings)
  • 3
    0% (0 ratings)
  • 2
    1% (2 ratings)
  • 1
    2% (7 ratings)
Review RSS Feed Review RSS Feed

5 / 5 Share

Sept. 14, 2022

very helpful support, and it is helping me sell my products in the USA. I would recommend this app to any Canadian.

Using app

12 months

Total reviews

15

Average rating

5.0

5 / 5 Share

Sept. 13, 2022

That app works like a charm. The popup country selector looks professional. And the support team is awesome!

Using app

Over 1 year

Total reviews

2

Average rating

5.0

5 / 5 Share

Sept. 9, 2022

The support I have received from this app has been outstanding. They have done a lot of custom design work for us at no extra charge and any further changes requested are always done quickly and with no fuss. The app works great too for our requirements.

Using app

6 months

Total reviews

4

Average rating

5.0

5 / 5 Share

Nov. 30, 2022

App works good and customer support is great. We use it for redirects on 2 separate countries with no issues.

Using app

Over 2 years

Total reviews

7

Average rating

4.6

5 / 5 Share

Aug. 2, 2022

Amazing customer service! Fast and Effective! I had an issue regarding invert redirect rule and support team has resolved immediately.

Using app

About 6 hours

Total reviews

1

Average rating

5.0

5 / 5 Share

July 27, 2022

The app is working as per requirements, setting auto and manual redirection. Very helpful customer support through email too. ;)

Using app

10 months

Total reviews

9

Average rating

5.0

5 / 5 Share

July 4, 2022

It's just been a day since we added this app and although the logic was a bit much for us, the helpful support staff (Kate) helped us every step of the way and we're very happy with the results.

Using app

1 day

Total reviews

4

Average rating

5.0

5 / 5 Share

June 7, 2022

Exactly what I needed to properly set the currency with Shopify multi-currency. Lots of options, easy to configure. And amazing support to help customize it.

Using app

4 days

Total reviews

7

Average rating

5.0

Developer Reply

Thank you for the great feedback. Please get in touch if you need any help using Cozy GeoIP Redirect

5 / 5 Share

May 20, 2022

App has a couple of issues, but Kate helped me to solve them in a timely manner. Doesn't have much to say at this pricing tier. Recommended.

Using app

9 months

Total reviews

2

Average rating

3.0

5 / 5 Share

May 17, 2022

Best redirect app. Have tried others but nothing beats this app in terms of ease of use and the fantastic customer support. They have perhaps the best after sales support of any Shopify apps we have ever used. Drop them a note and they fix it for you within 24 hours and their response time is amazing.

Using app

Over 3 years

Total reviews

2

Average rating

5.0

1 / 5 Share

April 20, 2022

Was working great and then it crashed a few of our stores and we had to uninstall it. Spoke to Shopify support and they had a large number of reports of this app crashing sites. I would be cautious about installing this app. I come back here to then find out they changed the pricing from $6.99/month to $99. NO THANKS!!

Using app

10 months

Total reviews

3

Average rating

3.7

Developer Reply

We apologize for the inconvenience caused. We had a heavy inflow of installs and traffic during BFCM which we were able to manage at the time. But since then the traffic is almost twice, hence we planned an upgrade for better scalability and traffic handling. During the upgrade, the server went down stopping the app. The upgrades are now complete and the issue will no longer repeat itself in the future. The pricing update was a mixup between our new Dedicated Server Plan(for stores with very heavy traffic) and our older plan. But the $99 charge was not applied since the app charges aren't revised once accepted.

1 / 5 Share

April 20, 2022

The app has stopped working. It suddenly stopped working with no warning from them. I'm not sure what occurred, but the price went up from $5.99 to $99. Because of this bad app, our store has been shut down. It should not be installed.

Using app

Almost 2 years

Total reviews

2

Average rating

3.0

Developer Reply

We apologize for the inconvenience caused. We had a heavy inflow of installs and traffic during BFCM which we were able to manage at the time. But since then the traffic is almost twice, hence we planned an upgrade for better scalability and traffic handling. During the upgrade, the server went down stopping the app. The upgrades are now complete and the issue will no longer repeat itself in the future. The pricing update was a mixup between our new Dedicated Server Plan(for stores with very heavy traffic) and our older plan. But the $99 charge was not applied since the app charges aren't revised once accepted.

1 / 5 Share

April 20, 2022

The App has stopped working for our Shopify store and there has been no pro-active communication from the developers. It seems the pricing has increased from $6.99 to $99 per month which is quite unreasonable and unjustified. We would be wary of such Apps having issues of transparency and support. Very disappointed :-(

Using app

12 months

Total reviews

4

Average rating

4.0

Developer Reply

We apologize for the inconvenience caused. We had a heavy inflow of installs and traffic during BFCM which we were able to manage at the time. But since then the traffic is almost twice, hence we planned an upgrade for better scalability and traffic handling. During the upgrade, the server went down stopping the app. The upgrades are now complete and the issue will no longer repeat itself in the future. The pricing update was a mixup between our new Dedicated Server Plan(for stores with very heavy traffic) and our older plan. But the $99 charge was not applied since the app charges aren't revised once accepted.

5 / 5 Share

April 19, 2022

App does the job very well, and support is outstanding: very responsive and helped us design a branded redirect popup for our store. Would recommend :)

Using app

6 days

Total reviews

4

Average rating

5.0

5 / 5 Share

April 14, 2022

Using it on multiple client stores already, and planning to install in the future. Easy to set up and works well.

Using app

4 months

Total reviews

3

Average rating

5.0

5 / 5 Share

April 12, 2022

Installed it on a few stores already. Easy to set up, works well, fits our needs, and the support is responsive.

Using app

About 1 month

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 8, 2022

Great support team and quick to response. They help us customise one of the templates according to our needs. We recommend.

Using app

6 months

Total reviews

2

Average rating

4.5

5 / 5 Share

April 6, 2022

Very easy to configure, it has good customization options and the customer service is excellent. I recommend.

Store

BUDWING

Using app

Over 1 year

Total reviews

8

Average rating

5.0

5 / 5 Share

April 5, 2022

Awesome support! Had an issue resolved within hours. Completely solved the problem of international traffic visiting the wrong store.

Using app

12 months

Total reviews

4

Average rating

5.0

5 / 5 Share

March 30, 2022

I used this app to redirect the ip of my website. The speed of customer service feedback quickly helped me solve the problem of setting. I am satisfied and very easy to use!

Using app

Over 2 years

Total reviews

1

Average rating

5.0