Cozy Country Redirect

Super helpful and very quick assistance from customer support. Also great app that gets the job done.

There have been a couple of instances when their ssl certificate was not renewed in time which resulted in some downtime when redirection didn't work, but overall a great app and helpful customer service.

We needed some extra coding and the fantastic team at Cozy were more than happy to assist. Fast service and a great job, we love this app!

I tried 3 country redirection apps, Cozy is the best one. user friendly interface plus very helpful customer support. Chloe has been very patience on our requests, and made it happen!

The customer support department was very quick and helpful with our request regarding some country-based redirection specifics and got everything sorted in under a day.

The app is easy to use and redirection scenarios is easy to setup through whitelisting. Support was also very helpful to provide assistance when needed.

we use cozy to split visitors from arround the globe to our both sites. Also to redirect trafffic while our site remained under construction. Worked really well

Very quick setup, helpful support and solid combination of templates & customizable .css fields. Made launching an international store easier.

Yes the app is very good and the support is excellent. You get replies instantly, I would strongly recommend this app.

The support helped me 100%. Kate was very kind and solved my problem in the blink of an eye. Thank you so much for making this eCommerce a little bit less complex :D

We have only good words for this app and the whole team. We could say it has been quick dedicated and very professional support. Thanks, Kate and thanks to the dev team.

Great customer service! When the app didn't quite go to plan, the team were quick to jump on and tailor a plan that suited us. 5/5

Great performance from the app and excellent, quick support from the developers! They have helped us build and customise two very useful popups that work together on each of our four stores. One based on Geo IP that appears upon visiting the site, and the other a country selector linked in the header menu of our theme to manually switch between stores. Many thanks for the help!

The app works well. Beyond this, the support has been first class. Prompt and detailed. A great team.

Highly recommend this app. Works like a charm! The support is excellent. Big shout out to Olivia, who helped me create a custom re-direction pop-up just for my needs. Best re-direction app out there!

**BEWARE** I really wanted to love this app b/c it does everything we wanted it to do, including providing cookie-based exclusions when a certain query string is present. However we were using the app on a Shopify Plus store with automatic redirection turned on for certain regions. We had the "fast" behavior enabled (i.e. JS snippet in theme.liquid). We had an exclusion for "checkouts" (read on to see why). When placing orders on our site from a region other than the redirection target region we noticed that our checkout order confirmation page would automatically redirect to the target site for the region we had a rule built for! A) this shouldn't have happened because we were visiting from a country without a forwarding rule so no redirection should have taken place, and B) the redirect happened before the order was saved so all orders using Shopify's checkout while the app was enabled were effectively "lost". We have received no response from support after a day so customer support seems sorely lacking. The app may work for pop-up redirects, but that wasn't our use case and for automatic redirects definitely recommend to proceed with caution.

Great service and very useful app for brands with a presence across multiple regions! They also help me setup the popup to match our theme!

Great, quick service. Took 5 minutes to respond, 30 minutes until fully customized for store. Works, keeps working. Recommend.

Use this app to help direct traffic between subdomains. Works great + no problems. Reached out to the team for a few UI tweaks and they did so wonderfully. Use it for your store!

Does exactly what we need and more. Zero messing around from Kate on the customer service team. 10 out of 10.