All reviews

Rating Breakdown

  • 5
    92% (235 ratings)
  • 4
    0% (1 ratings)
  • 3
    1% (3 ratings)
  • 2
    1% (2 ratings)
  • 1
    5% (13 ratings)

Reviews with Text

  • 99% (251)
Review RSS Feed Review RSS Feed

5 / 5 Share

Oct. 5, 2021

Great customer service! When the app didn't quite go to plan, the team were quick to jump on and tailor a plan that suited us. 5/5

Using app

2 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 21, 2021

Cozy Country Redirect app was recommended to us by the Shopify Plus team and it meets our expectations and more.. The Cozy team support help us immediately when we needed their help and was true professionals. Thank you Cozy team, it's great doing business with you.

Using app

5 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Aug. 14, 2021

I'm using Cozy Country app now from 2 months, on two our stores. It's very simple application and worth every penny, why? SUPPORT is just amazing and second to none. Kate from Cozy Country is so helpful with templates and settings to make sure it works well for you. You'll get response the same day or day after and always comprehensive and very very helpful. I work with shopify apps form 8 years now and this is probably the best app support I have ever received. Well done Kate!

Using app

2 months

Total reviews

6

Average rating

3.0

5 / 5 Share

Aug. 5, 2021

Great performance from the app and excellent, quick support from the developers! They have helped us build and customise two very useful popups that work together on each of our four stores. One based on Geo IP that appears upon visiting the site, and the other a country selector linked in the header menu of our theme to manually switch between stores. Many thanks for the help!

Using app

6 months

Total reviews

3

Average rating

4.7

5 / 5 Share

July 23, 2021

Amazing customer support. They went above and beyond to make an impossible thing possible for us since our theme was not sully compatible. Great team, great app, AMAZING customer service!

Using app

3 months

Total reviews

32

Average rating

4.7

5 / 5 Share

July 13, 2021

The app works well. Beyond this, the support has been first class. Prompt and detailed. A great team.

Using app

About 2 years

Total reviews

1

Average rating

5.0

5 / 5 Share

July 8, 2021

Highly recommend this app. Works like a charm! The support is excellent. Big shout out to Olivia, who helped me create a custom re-direction pop-up just for my needs. Best re-direction app out there!

Using app

6 days

Total reviews

4

Average rating

5.0

5 / 5 Share

July 5, 2021

The app works very well, but the customer team even better. They solved every problem of mine in an hour. Above them all many thanks to Kate for her quick and kind services.

Using app

5 months

Total reviews

2

Average rating

5.0

5 / 5 Share

June 19, 2021

Great service and very useful app for brands with a presence across multiple regions! They also help me setup the popup to match our theme!

Using app

About 1 month

Total reviews

3

Average rating

5.0

5 / 5 Share

June 7, 2021

Great, quick service. Took 5 minutes to respond, 30 minutes until fully customized for store. Works, keeps working. Recommend.

Using app

7 months

Total reviews

4

Average rating

5.0

5 / 5 Share

July 28, 2022

Use this app to help direct traffic between subdomains. Works great + no problems. Reached out to the team for a few UI tweaks and they did so wonderfully. Use it for your store!

Using app

About 1 year

Total reviews

5

Average rating

5.0

5 / 5 Share

June 2, 2021

Great customer support from Kate! She solved my technical issue promptly and I've always had a positive interaction whenever I contact customer support. I highly recommend this app.

Using app

8 months

Total reviews

1

Average rating

5.0

5 / 5 Share

May 25, 2021

Does exactly what we need and more. Zero messing around from Kate on the customer service team. 10 out of 10.

Using app

About 2 hours

Total reviews

1

Average rating

5.0

5 / 5 Share

May 20, 2021

Works well, is customizable, and has very good support (we had an issue with one of our redirects, and it was resolved very quickly). Settled on this redirect app after trying several others.

Using app

9 months

Total reviews

6

Average rating

5.0

5 / 5 Share

May 4, 2021

Amazing support from Kate to help us get the app set up in our 3 stores, thank you! Highly recommended, super quick and helpful customer service.

Using app

About 1 year

Total reviews

11

Average rating

5.0

5 / 5 Share

April 28, 2021

great app with a great support team. I needed to set up quite a few pop ups over the last few weeks. Once I got the hang of the app it was very easy to do things. Customer support replied so quickly to my queries and went above and beyond.

Using app

About 1 year

Total reviews

5

Average rating

5.0

5 / 5 Share

April 19, 2021

I use this app for redirecting our store from international to local. The team has been very helpful and fast in response. I would totally recommend it 100%

Using app

Over 1 year

Total reviews

1

Average rating

5.0

5 / 5 Share

April 14, 2021

We use this to popup a notification on our UK store (physicool.co.uk) for US visitors. It gives them the option to click to visit our store in the US. Works great and support are helpful and fast!

Using app

4 days

Total reviews

1

Average rating

5.0

5 / 5 Share

April 13, 2021

nice app, it works smooth, and their customers service is realy great, they helps a lot, thank you so much.

Using app

1 day

Total reviews

2

Average rating

5.0

5 / 5 Share

April 11, 2021

Very useful app, amazing customer service, super helpful team making it very easy to set up the app & look and feel to your website's requirements

Using app

13 days

Total reviews

3

Average rating

5.0