Rating

2.6

feedback

204

Reviews

chart

#5,954

Shopify

Reviews Over Time

App Ranking

Time spent using app

  • Less than an hour
    7%
  • Less than a day
    22%
  • Less than a month
    30%
  • Less than a year
    23%
  • More than a year
    19%

Reviews Summary

The reviews for this Shopify app are quite mixed. While some users praise the app for its ease of use, fast customer support, and beautiful gallery displays, many negative reviews highlight issues such as images not loading, SSL certificate problems, lack of response from customer support, and overall app malfunctions. Users have expressed frustration over the app not working for weeks, causing significant disruptions to their businesses. Some have even mentioned switching to alternative apps due to the lack of resolution to the issues faced with this app. Despite the positive feedback on functionality and customer service, the recurring theme in the negative reviews is the app's unreliability and lack of timely support.

Highlights

Mixed reviews with positive feedback on ease of use and customer support, but negative comments on app malfunctions and lack of response from support
App issues causing disruptions to businesses and leading users to seek alternative solutions
Frequent complaints about images not loading, SSL certificate problems, and lack of communication from customer support

Rating Breakdown

  • 5
    77% (158 ratings)
  • 4
    3% (7 ratings)
  • 3
    1% (2 ratings)
  • 2
    0% (1 ratings)
  • 1
    18% (36 ratings)

Reviews with Text

  • 100% (203)
Review RSS Feed Review RSS Feed

All reviews

5 / 5 Share

Oct. 23, 2025

great app

Using app

About 5 years

Total reviews

1

Average rating

5.0

1 / 5 Share

Oct. 8, 2025

I've been billed for months now with ZERO WORKING GALLERIES!! I want to uninstall and delete but I can't figure out how to do it! Super upset!

Using app

Over 2 years

Total reviews

2

Average rating

2.0

1 / 5 Share

Sept. 17, 2025

Worked great for years. Suddenly no image galleries are visible, except on one computer where security certificates were set to always trust. Doesn't work on any other computer or smartphone, using several different browsers. Firefox gives security errors. App embed is on. Tried to contact customer support but the support page is broke and won't send messages. So, starting to look at other solutions built into the theme rather than a 3rd party app that kills us. Tried latest versions of Showtime and Pinnacle themes. Oddly the video galleries from dame developer still work, for now.

Using app

Almost 6 years

Total reviews

1

Average rating

1.0

1 / 5 Share

Sept. 16, 2025

not working properly since a few weeks

Using app

Over 1 year

Total reviews

1

Average rating

1.0

1 / 5 Share

Sept. 12, 2025

horrible experience. The gallery is not loading in my website

Using app

About 2 months

Total reviews

1

Average rating

1.0

All reviews

Sign up to receive AppNavigator updates

Find out when we add keyword-monitoring, review RSS feeds and more