Rating

2.6

feedback

202

Reviews

chart

#6,534

Shopify

Reviews Over Time

App Ranking

Time spent using app

  • Less than an hour
    7%
  • Less than a day
    21%
  • Less than a month
    30%
  • Less than a year
    23%
  • More than a year
    18%

Reviews Summary

The reviews for this Shopify App are quite polarized, with a mix of positive and negative feedback. On the positive side, users appreciate the ease of use, quick setup, and the ability to create beautiful galleries to showcase their products or work. The customer support is also highlighted as responsive and helpful in many cases. However, the negative reviews mainly revolve around the app not working properly, images disappearing, SSL certificate issues causing site errors, lack of customer support, and overall frustration with the functionality of the app. Users have expressed disappointment with the app crashing, lack of communication from the developers, and the impact on their businesses due to these issues.

Highlights

Ease of use, Quick setup, Beautiful galleries, Responsive customer support
App not working properly, Images disappearing, SSL certificate issues, Lack of customer support, Frustration with functionality

Rating Breakdown

  • 5
    77% (155 ratings)
  • 4
    3% (6 ratings)
  • 3
    1% (2 ratings)
  • 2
    0% (1 ratings)
  • 1
    18% (36 ratings)

Reviews with Text

  • 100% (199)
Review RSS Feed Review RSS Feed

All reviews

5 / 5 Share

Oct. 23, 2025

great app

Using app

About 5 years

Total reviews

1

Average rating

5.0

1 / 5 Share

Oct. 8, 2025

I've been billed for months now with ZERO WORKING GALLERIES!! I want to uninstall and delete but I can't figure out how to do it! Super upset!

Using app

Over 2 years

Total reviews

2

Average rating

2.0

1 / 5 Share

Sept. 17, 2025

Worked great for years. Suddenly no image galleries are visible, except on one computer where security certificates were set to always trust. Doesn't work on any other computer or smartphone, using several different browsers. Firefox gives security errors. App embed is on. Tried to contact customer support but the support page is broke and won't send messages. So, starting to look at other solutions built into the theme rather than a 3rd party app that kills us. Tried latest versions of Showtime and Pinnacle themes. Oddly the video galleries from dame developer still work, for now.

Using app

Almost 6 years

Total reviews

1

Average rating

1.0

1 / 5 Share

Sept. 16, 2025

not working properly since a few weeks

Using app

Over 1 year

Total reviews

1

Average rating

1.0

1 / 5 Share

Sept. 12, 2025

horrible experience. The gallery is not loading in my website

Using app

About 2 months

Total reviews

1

Average rating

1.0

All reviews

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