Rating

2.6

feedback

205

Reviews

chart

#6,542

Shopify

Reviews Over Time

App Ranking

Time spent using app

  • Less than an hour
    7%
  • Less than a day
    21%
  • Less than a month
    30%
  • Less than a year
    23%
  • More than a year
    19%

Reviews Summary

The reviews for this Shopify app are quite polarized, with a mix of positive and negative feedback. On the positive side, users appreciate the ease of use, quick setup, and the ability to create beautiful galleries. The customer support is also praised for being fast and helpful. However, the negative reviews highlight significant issues such as galleries not loading, SSL certificate problems, lack of response from customer support, and overall app malfunction. Users have expressed frustration over the app crashing, images disappearing, and the impact on their businesses due to these issues. Some have even mentioned switching to alternative apps due to the persistent problems.

Highlights

Ease of use, quick setup, beautiful galleries, fast and helpful customer support
Galleries not loading, SSL certificate problems, lack of response from customer support, app malfunction
App crashing, images disappearing, impact on businesses, switching to alternative apps

Rating Breakdown

  • 5
    78% (159 ratings)
  • 4
    3% (7 ratings)
  • 3
    1% (2 ratings)
  • 2
    0% (1 ratings)
  • 1
    18% (36 ratings)

Reviews with Text

  • 100% (204)
Review RSS Feed Review RSS Feed

All reviews

5 / 5 Share

Oct. 23, 2025

great app

Using app

About 5 years

Total reviews

1

Average rating

5.0

1 / 5 Share

Oct. 8, 2025

I've been billed for months now with ZERO WORKING GALLERIES!! I want to uninstall and delete but I can't figure out how to do it! Super upset!

Using app

Over 2 years

Total reviews

2

Average rating

2.0

1 / 5 Share

Sept. 17, 2025

Worked great for years. Suddenly no image galleries are visible, except on one computer where security certificates were set to always trust. Doesn't work on any other computer or smartphone, using several different browsers. Firefox gives security errors. App embed is on. Tried to contact customer support but the support page is broke and won't send messages. So, starting to look at other solutions built into the theme rather than a 3rd party app that kills us. Tried latest versions of Showtime and Pinnacle themes. Oddly the video galleries from dame developer still work, for now.

Using app

Almost 6 years

Total reviews

1

Average rating

1.0

1 / 5 Share

Sept. 16, 2025

not working properly since a few weeks

Using app

Over 1 year

Total reviews

1

Average rating

1.0

1 / 5 Share

Sept. 12, 2025

horrible experience. The gallery is not loading in my website

Using app

About 2 months

Total reviews

1

Average rating

1.0

All reviews

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