All reviews

Rating Breakdown

  • 5
    93% (328 ratings)
  • 4
    4% (14 ratings)
  • 3
    1% (2 ratings)
  • 2
    0% (0 ratings)
  • 1
    2% (8 ratings)
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1 / 5 Share

Aug. 30, 2024

Incredibly un-intuitive and doesn't allow for easy adding of additional images

Using app

12 minutes

Total reviews

2

Average rating

3.0

1 / 5 Share

Jan. 20, 2022

This is app is garbage, dont waist your time. Cant get it to work with my shopify store and they make it difficult to cancel once they have your money

Using app

33 minutes

Total reviews

1

Average rating

1.0

1 / 5 Share

Aug. 17, 2021

BEWARE! Just like the last review, the app was triggering a malware alert for all devices using Avast. Made the mistake to install the app and take a week off, lost customers for sure before i realized it. Have to mention that they supposedly contact Avast and got whitelisted.

Using app

About 1 month

Total reviews

5

Average rating

4.2

1 / 5 Share

June 5, 2021

Crap, showing mallware on AVG webshield. Scaring of customers due to malicious code. Would not recommend!

Using app

About 1 year

Total reviews

11

Average rating

4.4

Developer Reply

We already contacted you with the fact that AVG webshield was giving false positive. They have also agreed to it and whitelisted us at that every hour we contacted them.

1 / 5 Share

May 11, 2021

glitchy AF. poorly coded. can hardly even upload an image. not made for mobile uploading. super rough immediately deleting

Using app

About 2 hours

Total reviews

1

Average rating

1.0

1 / 5 Share

July 31, 2020

I intend to Provide some detail about what i did or did not enjoy about using this app once i have fully tested it

Store

MUGIVER

Using app

11 minutes

Total reviews

4

Average rating

4.0

Developer Reply

This was very strange. We would have waited for you to properly use the app and maybe update the review later. But even though you wrote that you will test the app and provide details about it later, you installed and uninstalled the app and left a 1-star review all within a matter of 4 minutes. Here's a screenshot: https://cdn.shopify.com/s/files/1/2295/2831/files/mugiver-review.png?v=1597111985 We tried reaching out but the email submitted by you is no longer reachable. If you had faced any trouble or if you have some feedback for us, we will definitely hear you out. Get in touch with us at [email protected] Thanks Steve

1 / 5 Share

Jan. 9, 2020

Very expensive for lack of customization options such as having no photo carousel. Ugly and not very intuitive user interface. There are better free options

Using app

9 months

Total reviews

5

Average rating

2.2

Developer Reply

This was very unusual. You have been our customer for over 9 months now and yet you didn't even contact us before leaving this review. Our app clearly stated that you can create only two different types of galleries using the app- Grid and Masonry. Carousel is basically a slider and not a gallery. This is like expecting a fish to climb a tree We contacted you but you haven't replied in 24 hr. We have tried to keep the app reasonably priced following a motto that “The app shouldn't be priced more than the lowest-cost product most merchants are selling”. This is really heartbreaking. You are suggesting that the hours we have put in features, CDN and tutorials are worth nothing. And as far as customisation is concerned, I am certain that our app is providing the most customisation options. Be it effects, borders, box-shadow, custom CSS you can do it all from within the app. We even take customisation requests from users and help them out if the request is something only we can do from our end. We have lazy load on images, a reliable and fast CDN without any hacks like storing images in themes. We have our own paid service provider. Any app with half our features is available for almost double the price or more. Thanks Dave

1 / 5 Share

June 5, 2019

False advertising and crooked upselling! I signed up for the $1.99 plan which claimed to offer unlimited use only to find we can only upload 21 images and being told to upgrade to $4.99. Your interface looks outdated...unprofessional and you have spelling errors everywhere! Absolutely terrible app!

Using app

14 minutes

Total reviews

1

Average rating

1.0

Developer Reply

Hi, It is clearly mentioned in the pricing table right in this page that we are providing two plans. I really wish you could have contacted us before leaving a 1 star review. 150 five stars can't be wrong with the app and its performance.