Rating

2.7

feedback

200

Reviews

chart

#6,816

Shopify

Reviews Over Time

App Ranking

Time spent using app

  • Less than an hour
    7%
  • Less than a day
    22%
  • Less than a month
    28%
  • Less than a year
    24%
  • More than a year
    18%

Reviews Summary

The reviews for this Shopify app are mixed, with a significant number of negative reviews highlighting issues such as galleries not loading, SSL certificate problems, lack of customer support, and images being down for extended periods. Users expressed frustration with the app not working for weeks, leading to lost sales and a negative impact on their businesses. Some mentioned that the app used to work well but experienced sudden failures without adequate support or communication from the developers. On the positive side, users who had a good experience praised the app for being easy to use, customizable, and helpful in showcasing their work effectively. They appreciated the quick and friendly customer support provided by the app developers.

Highlights

Mixed reviews with negative feedback on app functionality and support
Issues with galleries not loading, SSL certificate problems, and lack of customer support
Positive feedback on ease of use, customization, and effectiveness in showcasing work
Frustration over extended periods of app not working and impact on businesses
Praise for quick and friendly customer support from developers

Rating Breakdown

  • 5
    76% (153 ratings)
  • 4
    3% (6 ratings)
  • 3
    1% (2 ratings)
  • 2
    0% (1 ratings)
  • 1
    18% (36 ratings)

Reviews with Text

  • 99% (197)
Review RSS Feed Review RSS Feed

All reviews

5 / 5 Share

Oct. 23, 2025

great app

Using app

About 5 years

Total reviews

1

Average rating

5.0

1 / 5 Share

Oct. 8, 2025

I've been billed for months now with ZERO WORKING GALLERIES!! I want to uninstall and delete but I can't figure out how to do it! Super upset!

Using app

Over 2 years

Total reviews

2

Average rating

2.0

1 / 5 Share

Sept. 17, 2025

Worked great for years. Suddenly no image galleries are visible, except on one computer where security certificates were set to always trust. Doesn't work on any other computer or smartphone, using several different browsers. Firefox gives security errors. App embed is on. Tried to contact customer support but the support page is broke and won't send messages. So, starting to look at other solutions built into the theme rather than a 3rd party app that kills us. Tried latest versions of Showtime and Pinnacle themes. Oddly the video galleries from dame developer still work, for now.

Using app

Almost 6 years

Total reviews

1

Average rating

1.0

1 / 5 Share

Sept. 16, 2025

not working properly since a few weeks

Using app

Over 1 year

Total reviews

1

Average rating

1.0

1 / 5 Share

Sept. 12, 2025

horrible experience. The gallery is not loading in my website

Using app

About 2 months

Total reviews

1

Average rating

1.0

All reviews

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