Rating

2.8

feedback

197

Reviews

chart

#7,030

Shopify

Reviews Over Time

App Ranking

Time spent using app

  • Less than an hour
    7%
  • Less than a day
    22%
  • Less than a month
    29%
  • Less than a year
    24%
  • More than a year
    19%

Reviews Summary

The reviews for this Shopify App are quite polarized, with a mix of positive and negative feedback. Many users have reported issues with the app not working properly, galleries not loading, SSL certificate problems causing site errors, and a lack of response from customer support. On the positive side, users appreciate the ease of use, customization options, and quick setup of the app. Some users have also praised the customer service for being fast and helpful. Overall, the app seems to have functionality issues that have caused frustration for many users, leading some to seek alternative solutions.

Highlights

Functionality issues and app not working properly
Ease of use and customization options
Customer support responsiveness
SSL certificate problems causing site errors
Positive feedback on ease of setup and customer service

Rating Breakdown

  • 5
    78% (153 ratings)
  • 4
    3% (6 ratings)
  • 3
    1% (2 ratings)
  • 2
    1% (1 ratings)
  • 1
    18% (36 ratings)

Reviews with Text

  • 99% (197)
Review RSS Feed Review RSS Feed

All reviews

5 / 5 Share

Oct. 23, 2025

great app

Using app

About 5 years

Total reviews

1

Average rating

5.0

1 / 5 Share

Oct. 8, 2025

I've been billed for months now with ZERO WORKING GALLERIES!! I want to uninstall and delete but I can't figure out how to do it! Super upset!

Using app

Over 2 years

Total reviews

2

Average rating

2.0

1 / 5 Share

Sept. 17, 2025

Worked great for years. Suddenly no image galleries are visible, except on one computer where security certificates were set to always trust. Doesn't work on any other computer or smartphone, using several different browsers. Firefox gives security errors. App embed is on. Tried to contact customer support but the support page is broke and won't send messages. So, starting to look at other solutions built into the theme rather than a 3rd party app that kills us. Tried latest versions of Showtime and Pinnacle themes. Oddly the video galleries from dame developer still work, for now.

Using app

Almost 6 years

Total reviews

1

Average rating

1.0

1 / 5 Share

Sept. 16, 2025

not working properly since a few weeks

Using app

Over 1 year

Total reviews

1

Average rating

1.0

1 / 5 Share

Sept. 12, 2025

horrible experience. The gallery is not loading in my website

Using app

About 2 months

Total reviews

1

Average rating

1.0

All reviews

Sign up to receive AppNavigator updates

Find out when we add keyword-monitoring, review RSS feeds and more