All reviews

Rating Breakdown

  • 5
    71% (35 ratings)
  • 4
    2% (1 ratings)
  • 3
    4% (2 ratings)
  • 2
    6% (3 ratings)
  • 1
    16% (8 ratings)

Reviews with Text

  • 100% (49)
Review RSS Feed Review RSS Feed

1 / 5 Share

May 5, 2025

I tried so hard to use this app but could not understand how this app is still being used.Issue with uploading images to CH, issue with importing files onto Shopify, Etsy etc... ALWAYS AN ISSUE!!! EVERY STEP OF THE WAY.PLEASE DO NOT USE THIS APP .You will WASTE YOUR TIME. Look elsewhere for POD company.If I could give it NO STARS I would !!!!

Using app

About 19 hours

Total reviews

1

Average rating

1.0

5 / 5 Share

Oct. 22, 2024

Wonderful print quality and excellent customer service.

Using app

3 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Oct. 7, 2024

The print quality is fundamentally as good as it gets. Before this company reached out to me, I was struggling to keep up with print sales demand and wasn't happy with the quality of what I was selling - now I know my customers will always be happy with the prints they're receiving, in good time, with a good service. As someone who does this full time, this service has taken a huge weight off my shoulders; they email me back same day, help me with any queries, and issues are resolved quickly. Harshita and Suzanne I pay particular thanks to. I'd recommend any artist to use this service.

Using app

6 months

Total reviews

1

Average rating

5.0

1 / 5 Share

Oct. 4, 2024

Jeeezzzz.Uploading files is a joke. Out of 40 .png files approx 6 were vieweable after 3 days. Supports answer was basically dont use .png though they advertise it is a supported format.. Currently looking at 3 dozen + un-viewable/un-usable files i need to print. This is Creativehub not Shopify.

Using app

29 days

Total reviews

1

Average rating

1.0

5 / 5 Share

Oct. 3, 2024

Brilliant service, super quality printing beyond what I could produce previously in-house. Any mistakes to orders have been resolved without any issue and done so very quickly. Customer service is paramount to my business and having the ability to speak with Creative Hub on a direct and human-to-human basis with no AI or automated nonsense puts them a step above the rest in terms of print fulfilment services.

Using app

4 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Oct. 2, 2024

Creativehub: A Fantastic Platform for Selling Art Prints Creativehub has been a game-changer for my art business. The platform is user-friendly, making it easy to upload and manage my work, while offering seamless integration with my website. Their print quality is outstanding, capturing every detail of my original art, and the range of options allows me to meet my collectors’ preferences. I especially appreciate the automated production process, which lets me focus on creating while they handle logistics. Plus, their responsive customer support has been excellent. I highly recommend Creativehub to any artist looking to sell prints professionally.

Using app

4 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 27, 2024

I've been working with CretivHub and Printspace for years, and I can't recommend them highly enough. The quality of prints is outstanding and the shipping is super fast! I've never once had an issue with these. The customer service is excellent too, they are always happy to assist and advise. My customers are always thrilled with their orders, and thanks to this service, I can focus more on my artwork. Creativhub truly made a difference in my career as an independent creator. I'm super happy with everything they do!

Using app

4 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 27, 2024

Absolute legends. As a full time artist they have truly expanded my print business. Georgia and Neha are incredibly accommodating and helpful in every part of the process. The print quality is top tier and the delivery and shipping back end system is a true life saver. Couldn’t fault them. Legends

Using app

About 1 month

Total reviews

1

Average rating

5.0

1 / 5 Share

Sept. 24, 2024

one of the most saddest experiences i had with a pod companies, and thats even before making one order. just setting up the products is a NIGHTMARE, site is full with bugs, a real freaking nightmare, its a shame because the products looks highest quality. their support was ok, general answers and somehow helpful but not fixing any bugs, their mockups looks like a cheap chinese store mockup - a real embarrassment to the hight quality products they produce. but again, setting up a store with multipile products - is a real NIGHTMARE. their coders suck big time. what a shame, just when I thought i found a place to make my shop based on, and wasted HOURS ON HOURS, DAYS AND WEEKS setting up my shop, and all went to the garbage. thank you for nothing.

Using app

About 1 year

Total reviews

2

Average rating

3.0

5 / 5 Share

Aug. 10, 2024

for beginners perfekt

Using app

6 months

Total reviews

3

Average rating

5.0

1 / 5 Share

Aug. 5, 2024

Impossible to update multiple products at once. Impossible to import products to my shopify store without random "import errors". Customer support is inexistant and basically consist in "there's nothing we can do, please check this page to read some generic solutions and God be on your side". This app used to be great and have a decent UI/UX with no import problems. What happened?

Using app

11 days

Total reviews

1

Average rating

1.0

2 / 5 Share

Aug. 5, 2024

The printing is good and fast. But its tricky / slow to use - you'll have to do lots of work to individual products within Shopify. And if you don't sell an image in 18 months they'll delete it without telling you. They'll also remove features without telling you. I've had my shop decimated twice by Creative Hub policies with no warnings. I can't recommend this to anyone who has slow selling items or is reliant on the app for all your sales, the risk is too high.

Using app

Over 5 years

Total reviews

1

Average rating

2.0

5 / 5 Share

Aug. 7, 2023

Very good customer support, also on weekends; very good printing quality - love the app and the dropshipping service!

Using app

7 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Aug. 7, 2023

The app worked really well for us - we had a couple of issues processing our first orders but the technical support was really helpful and we able to resolve things relatively quickly.

Using app

2 months

Total reviews

2

Average rating

5.0

4 / 5 Share

Aug. 6, 2023

I have found the quality of the prints to be first rate. Never any complaints about this from customers. The process is usually very smooth and hassle free and smoothly integrates with my Shopify account. There were Brexit issues when it came to shipping to Europe, and massive problems to the USA which they suspended as it was such a mess. However the staff responded quickly and were desperate to try and solve the problems. No chatbot nonsense, actually emails to real people and real solutions in a timely manner. I recommend them.

Using app

Almost 4 years

Total reviews

1

Average rating

4.0

1 / 5 Share

July 13, 2023

I installed the app, but had issues with creating and deleting projects and products. I tried both Firefox and Chrome and ran into the same issue. I would not recommend the app at this time.

Using app

9 months

Total reviews

2

Average rating

3.0

2 / 5 Share

June 23, 2023

New shipping prices are ludicrous! Makes it unviable to use Creativehub drop shipping services. I previously used them a few years ago and was really happy with their products and services and was all set to return after reinstating my Shopify store. Severely disappointed that these prices now put them out of reach.

Using app

About 2 years

Total reviews

1

Average rating

2.0

1 / 5 Share

June 8, 2023

Installed the app to my shopify store, created an account, tried uploading files on multiple occasions and it didn't work. Not sure what I did wrong, but I uninstalled because couldn't even get past the setup point.

Store

Palais

Using app

About 6 hours

Total reviews

1

Average rating

1.0

Developer Reply

Hi Megan, I have checked your account - the issue is that your files are corrupted thus we cannot process them. Please contact customer support on [email protected] and we can help guide you.

1 / 5 Share

Nov. 29, 2022

I am very frustrated with Creativehub. The new shipping prices are exorbitant. I find it an impertinence to charge almost 30.00 € for a delivery of less than 500gr within Europe and then tip you to offer free delivery in your store. How can you make money with it, especially if you are not yet so well known and can not charge high prices for your art? I have never experienced such high shipping costs for anything I've ordered within Europe. In addition, certificates for limited editions come without authentication holograms although this is described on the certificates. After contacting customer service, they said that there are none available at the moment. I would expect at least to be informed about that or that the text on the certificates will be corrected, so that customers do not complain when getting their artworks.

Using app

25 days

Total reviews

1

Average rating

1.0

Developer Reply

Hi Matthias, I am sorry to hear you are disappointed. Please allow me to clarify some incorrect remarks: Our dropshipping shipping costs to Europe are between €6.95 - €15.00 for print only orders - this is a flat rate regardless of how many prints are in the order. For framed items, shipping costs to Europe starts at €14.13 going up to €91. Please keep in mind this accounts for delicate wood frames with glass sized at 841x1189mm. These need to be very well packaged as they are fragile oversized items. All frame deliveries are also shipped via DHL express courier arriving in 1-3 days. If you need help pricing your artwork to help account for shipping costs check out our help centre article here: https://www.theprintspace.co.uk/help/knowledge-base/how-to-price-your-online-art-prints/ My best Zach

1 / 5 Share

Sept. 2, 2022

Die App zeigt meine Produkte nicht an!!! Ich habe ein neues Produkt erstellt kann es aber in der App nicht hochladen, weil ABSOLUT NICHTS angezeigt wird, außer den zwei Worten 'PRODUCT LIST'. Meine anderen Produkte sind in meinem Shop aber wie gesagt, die Liste ist leer!

Using app

6 months

Total reviews

2

Average rating

3.0

Developer Reply

Hi Claudia. I am sorry that you were experiencing this issue. You will see it is now resolved. We made some improvements to our import process in creativehub which allows you more control over variant, product and batch importing. These updates needed to be reflected on the Shopify app side which is complete.