All reviews

Rating Breakdown

  • 5
    71% (65 ratings)
  • 4
    9% (8 ratings)
  • 3
    2% (2 ratings)
  • 2
    7% (6 ratings)
  • 1
    12% (11 ratings)
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3 / 5 Share

Dec. 9, 2020

Great app. Only one flaw, is that the Shopify order numbers on the creative hub don't match up to my Shopify order numbers that come direct from my store. This cause an inconvenience when correlating the two systems. I have told Shopify about this who have contacted creative hub, but have had no response....I hope someone can get back to me because this problem is quite annoying!

Using app

Over 1 year

Total reviews

1

Average rating

3.0

5 / 5 Share

Aug. 20, 2020

This app works a treat on my shopify art store. It is so easy to use and wonderful help when needed! I can't recommend the beautiful people of Creative Hub enough!

Using app

Over 2 years

Total reviews

1

Average rating

5.0

5 / 5 Share

June 2, 2020

We have been using this app for months and are very happy with it. We highly recommend it for any business or creative selling prints online - it is easy to set up and and it saves a huge amount of admin.

Using app

About 2 years

Total reviews

2

Average rating

3.0

5 / 5 Share

May 20, 2020

Highly recommended for artists selling their work. Orders are processed seamlessly, which saves a lot of time and money. ThePrintSpace have always been really professional and helpful from printing through to customer support.

Using app

Almost 3 years

Total reviews

1

Average rating

5.0

5 / 5 Share

May 19, 2020

Great app and a smooth process between my customers, me and the creative hub. I would recommend to fellow creates.

Using app

Almost 2 years

Total reviews

1

Average rating

5.0

5 / 5 Share

May 19, 2020

Allows me to easily manage manufacture and dispatch of orders with no challenges. Very high quality. Bring on more marketplace integrations!

Using app

About 2 years

Total reviews

1

Average rating

5.0

5 / 5 Share

May 19, 2020

Cannot recommend Printspace and creativehub enough. Has allowed us to seamlessly and professionally manage our inventory and ship all over the world with honestly very little effort on our end once things are up and running. Their customer support is absolutely top notch and the print quality is fantastic. Full marks!!

Using app

10 months

Total reviews

1

Average rating

5.0

5 / 5 Share

May 19, 2020

So streamline and easy to use! Would highly recommend to any up and coming artists looking to sell their work.

Using app

About 1 year

Total reviews

1

Average rating

5.0

5 / 5 Share

May 15, 2020

creativehub has been an excellent platform to support print sales for our exhibitors. The platform is intuitive, easy to set up and manage options. It has provided a very positive experience for us, our photographers and for purchasers. Order fulfillment has been accurate and prompt.

Using app

Over 2 years

Total reviews

1

Average rating

5.0

5 / 5 Share

May 14, 2020

Been using Creativehub since 2018 with no problems, always super quick to answer my customer service questions on the chatbot too. Would recommend.

Using app

Almost 6 years

Total reviews

2

Average rating

5.0

1 / 5 Share

May 14, 2020

Seemless!...ive now spent alkl day trying to order tetst prints...no one answers the phone and the online helps takes hours to answer? So I still havnt managed to order as the system says there's an error call us. Not a great experience at all so far, which was not waht I expected?

Using app

Over 2 years

Total reviews

1

Average rating

1.0

5 / 5 Share

May 14, 2020

theprintspace's automatic print fulfilment system has proven to be an invaluable service, that enables us to run a high volume print store efficiently, with glowing customer feedback. It simply wouldn't be possible for us to manage our print store without them. Huge thanks to the highly professional and dedicated team at theprintspace.

Using app

About 5 years

Total reviews

1

Average rating

5.0

5 / 5 Share

May 12, 2020

Excellent app! We've been using it since its launch a couple of years ago. All of our print-on-demand giclée prints are fulfilled using creativehub and the service is seamless from start to finish, with the added bonus of great customer service. We also use it for competition submissions for our annual open call from artists all over the world. This is extremely useful as it allows us to consolidate thousands of entries in one place for easy editing and archiving.

Using app

Over 4 years

Total reviews

1

Average rating

5.0

5 / 5 Share

May 12, 2020

I use this app for my annual Palm* Photo Prize Print Sale and it has been great! Its really helpful that international delivery is a flat rate ( only £6!) so it makes it affordable for clients from all over the world!

Using app

About 5 years

Total reviews

1

Average rating

5.0

5 / 5 Share

May 12, 2020

The process is seamless, and quality of product and service is fantastic. We wouldn't have been able to sell our prints with out it.

Using app

Over 1 year

Total reviews

1

Average rating

5.0

5 / 5 Share

May 12, 2020

I’ve been selling prints with creativehub for the past 9 months or so and I could not recommend them enough. The quality of the prints are fantastic, they are shipped to my customers anywhere in the world for only £6 and their customer service is phenomenal. Everything is done automatically from when I get the order through to the customer receiving the print, which I love. Thank you creativehub :)

Using app

About 4 years

Total reviews

1

Average rating

5.0

5 / 5 Share

May 11, 2020

Fantastic app and service which has transformed the way in which I'm able to run my online art gallery. I spent a long time researching and investigating drop-shipping services for printing, but found the other services out there (printful et al) simply do not offer the quality, shipping speed, level of detail (certificates of authenticity, custom-branded labels on packaging etc) and customer service I require for the service I offer. As well as this they're cost effective with an unbeatable flat rate on global shipping, this in itself has made a huge difference to how I've been able to grow my sales. With creativehub the print quality, shipping speed and after-sales are simply head and shoulders above anyone else. I regularly get responses from extremely happy buyers, and as such would now not outsource the printing and fulfilment to anyone else. There were a few intermittent niggles with the first generation of the app, the newest version seems to have ironed these out and now runs really smoothly. I have to give additional props to the helpful staff and print team in the London studio who always go above and beyond to solve any issues and answer questions. Thank you! Bravo creativehub!

Using app

Almost 3 years

Total reviews

1

Average rating

5.0

5 / 5 Share

May 11, 2020

I've been using creativehub for over a year now, it does an amazing job for artists who want to sell their work, print it, and send it to customers. Quality at The Print Space is their major priority, and I have nothing but thankful clients when they receive their print at home. Over the course of the year, I have experienced ups and downs using this app, however, customer support always has solved my situation, they are incredibly helpful. In truth, they are always improving user experiences and as every progressing business, there will be breaks. Definitely, a way to go in Art printing and selling if you need a lab for your work.

Using app

Over 1 year

Total reviews

1

Average rating

5.0

2 / 5 Share

March 15, 2022

Nice idea. We'd dearly love it to work. But it doesn't work properly. The print quality is very good and people in shipping are great. And they always respond to queries. But the app can be very frustrating and very very very time consuming. To make it work we need three tabs open and to flick to and fro. We'd welcome any suggestions for reliable, high quality alternatives...

Using app

About 3 years

Total reviews

6

Average rating

2.2

Developer Reply

Sorry we were having some issues, we have fixed all known bugs now, so if you could please retry we are confident you will be happy.

1 / 5 Share

Sept. 7, 2019

This app, in theory, provides a really great service! Fine Art printing and a global shipping solution for artists with Shopify stores. The printing quality is really great and the flat fee global shipping is amazing! However, the app itself is buggy and will without doubt corrupt your store. By duplicating products, re-ordering variants, proliferating "broken image" thumbnails throughout your catalog and not updating basic changes (like new paper sizes, prices, and editions), this app will keep you busy all day just trying to clean the mess. And then, to add insult to injury, it will show random products as being Sold Out (which isn't great if your objective is to sell these products!) Basically, any change you make within the app will trigger a destructive knock-on effect in your store. The technical support is poor and under-resourced so don't expect any help when you need it (and you'll need it a lot). It's a great shame that not enough resources have been allocated to the development and support of this app as I believe it has (had) massive potential. My advice; stay well clear of this app until at least the next version (or ten) rolls out. It's simply not worth the headaches.

Using app

3 months

Total reviews

1

Average rating

1.0

Developer Reply

sorry we were having some issues, we have fixed all known bugs now, so if you could please retry we are confident you will be happy.