All reviews

Rating Breakdown

  • 5
    95% (921 ratings)
  • 4
    2% (22 ratings)
  • 3
    1% (5 ratings)
  • 2
    0% (1 ratings)
  • 1
    2% (16 ratings)
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4 / 5 Share

July 9, 2017

On my second or third month now. I had very fast response in the beginning, to get me up and going. It was minutes and on an Australian Saturday evening too! However, with close to 2000 items, to cross-sell, I'm finding it needs some short-cuts, so products can be edited one after another, next, next, next instead of returning to the search. To clarify that: Initially I did "fast selling items" which was a collection of 160 items, and I was able to pull that collection, and do next, next, etc. However, once I'd done that, I wanted to do items without "cross-sells" but I don't seem able to do next, next with that. Also, the "link together" check box is less than straightforward, and I think "link togethers" down the track, may cancel out previous "link together" Maybe a "random" option may be helpful. Where if you have 56 "link togethers" for an item, they randomly select the 15 items each time that page is loaded. None of this is a real criticism, it's just what I find, having many items to work through. I made suggestions to the developer, and they very quickly got back to me, saying my suggestions would be carried into the further development of the app. I have 647 more cross-sells to edit, and I'm trying to get them done as swiftly as I can, as I can see the difference having the app has made. I just wish my initial website builder, had selected Cross-sell instead of Recommendify which is a lot more expensive and not as good.

Using app

2 months

Total reviews

1

Average rating

4.0

5 / 5 Share

July 8, 2017

Works Perfect! The customer service is AMAZING! Thank you so much :) !

Using app

About 2 years

Total reviews

1

Average rating

5.0

5 / 5 Share

July 7, 2017

This app is amazing! Stuart has been super supportive and adapted the app for out theme within no time! The app is very easy to use and adds great value to our store. We are very satisfied and highly recommend installing this application :) 5/5!

Using app

Almost 3 years

Total reviews

2

Average rating

5.0

5 / 5 Share

July 7, 2017

The best support that I ever had from an App! The team helped me set up the app on my online shop www.MyWayActive.com and helped me instal it on my theme with my own design. It helps a lot specially if you are in retail. Thanks guys =)

Using app

3 months

Total reviews

2

Average rating

5.0

5 / 5 Share

July 5, 2017

This app is so easy to use, the app developers installed it. I am creating the cross sells, they look awesome on our site. The price is a fair price to pay and hopefully your customers will like the cross sells you create. It is all about customer service and if you can improve your customers on-line buying experience everyone wins. Can not wait to see what other add-ons will be created by this company. Thank you, keepingshop!! www.cityworkshopmsc.com

Using app

Almost 3 years

Total reviews

8

Average rating

5.0

5 / 5 Share

July 3, 2017

Speedy replies, great service!

Using app

Over 1 year

Total reviews

1

Average rating

5.0

5 / 5 Share

July 2, 2017

We installed cross sell on our site and had some feedback re performance. Stuart and the team built an entire new liquid based solution for us. The support from the team was outstanding! Can't recommend this app enough if you need a replacement for the standard shopify product recommendations which are pretty much useless, or you actually want to setup up cross sells.

Using app

3 months

Total reviews

2

Average rating

5.0

5 / 5 Share

June 30, 2017

I love it so far. The customer service was a A+, they were really helpful.

Using app

6 days

Total reviews

2

Average rating

5.0

5 / 5 Share

June 29, 2017

UI is super easy to navigate and great customer service.

Using app

About 7 hours

Total reviews

4

Average rating

5.0

5 / 5 Share

June 28, 2017

Stuart has been great to work with, the app does exactly what I needed it to accomplish on my site.

Store

Ptsllc

Using app

About 1 year

Total reviews

9

Average rating

5.0

5 / 5 Share

June 28, 2017

The app is exactly what we needed to display more relevant cross sell buying opions for our customers. Installation was quick and easy (using keepingshop.co.uk help team). Styled nicely to fit in with our site theme. Help team (Stuart) was incredibly helpful and answered all my questions in real time. Not a problem at all from start to finish Let's hope the customers buy into our new recommendations!! Thanks

Using app

Over 2 years

Total reviews

1

Average rating

5.0

5 / 5 Share

June 27, 2017

Fantastic app with bundles of features and usability and from what I am told even more to come soon with even more benefits to the user and ultimately the customer and profitability. The guys at Keepingshop have been excellent to deal with going out of their way to integrate this app with my theme! Would definitely recommend!

Using app

3 months

Total reviews

2

Average rating

5.0

5 / 5 Share

June 27, 2017

Nice app. Easy to use. Like it a lot.

Using app

15 days

Total reviews

6

Average rating

5.0

5 / 5 Share

June 26, 2017

Fantastic set-up service - it was all set up for me very quickly with great communication from Stuart - and on a Sunday evening too! Impressive. Thanks again for all your help. I look forward to using the app.

Using app

1 day

Total reviews

10

Average rating

5.0

5 / 5 Share

June 22, 2017

You'd be surprised how many cross sell apps don't have the simple functionality of displaying on the cart page, but this one does:) Plus, the support is second to none! Highly recommend!

Using app

2 days

Total reviews

2

Average rating

5.0

5 / 5 Share

June 22, 2017

GREAT CUSTOMER SERVICE! Our team submitted two support cases weeks apart from each other, and both times Stuart from the Cross-Sell team was VERY quick to respond to our requests and make the necessary changes that we needed. Thank you Stuart and the Cross-Sell team for your amazing and timely work.

Using app

Over 2 years

Total reviews

1

Average rating

5.0

5 / 5 Share

June 21, 2017

In most ways I'm pretty independent ... but when it comes to technology, I usually need someone to lean on. The CROSS-SELL TEAM gives such PERFECT, INDIVIDUALIZED attention to each client that even techno-dummies like me look BRILLIANT!!! Oh - and plus, CROSS-SELL WORKS :) My upsells have been magnificent with this app!!!

Using app

5 months

Total reviews

1

Average rating

5.0

5 / 5 Share

June 21, 2017

This app is awesome. Very customizable and looks perfect. Matches my theme style well and is single handedly one of the best cross sell / upsell plugins around. Stuart was a great help and would recommend to all my clients!

Using app

Almost 3 years

Total reviews

5

Average rating

5.0

5 / 5 Share

June 20, 2017

Easy to use and fantastic support. Highly recommend!

Using app

Over 5 years

Total reviews

1

Average rating

5.0

5 / 5 Share

June 20, 2017

Great job and useful app! Thank you. Kimmo, Hammock seller from Finland

Using app

Almost 6 years

Total reviews

2

Average rating

5.0