All reviews

Rating Breakdown

  • 5
    94% (457 ratings)
  • 4
    3% (16 ratings)
  • 3
    1% (5 ratings)
  • 2
    0% (1 ratings)
  • 1
    2% (9 ratings)

Reviews with Text

  • 100% (487)
Review RSS Feed Review RSS Feed

5 / 5 Share

May 13, 2016

great customer service and a must have app!

Using app

About 17 hours

Total reviews

1

Average rating

5.0

5 / 5 Share

May 12, 2016

Customised in minutes and a breeze to use! Thank you.

Using app

About 1 month

Total reviews

13

Average rating

5.0

5 / 5 Share

May 8, 2016

If I could give more stars I would.. The support here is beyond great. despite my theme not being supported by cross sell, Stuart went above and beyond and got it working and even customised it perfectly to match out store.. Just great.. Thank you!

Using app

4 days

Total reviews

6

Average rating

5.0

5 / 5 Share

May 3, 2016

Great and fast service. The app is working well!

Using app

11 days

Total reviews

5

Average rating

4.8

5 / 5 Share

May 2, 2016

Customer Support at its best, Stuart from Cross-Sell setup our none standard Shopify theme to accommodate the app and applied some tweaks to make it all fit seamlessly. If you are thinking of trying this app then give it a go. The administrative part was easy to navigate and apply the products we wished to display with others. Well done for a practical easy to navigate & functional app. ;o)

Using app

17 days

Total reviews

1

Average rating

5.0

5 / 5 Share

April 29, 2016

Great app and includes setup assistance. Stuart is amazing and super helpful :) Highly recommend Cross-Sell for a hassle-free and customisable product recommendation solution.

Using app

About 1 month

Total reviews

1

Average rating

5.0

5 / 5 Share

April 23, 2016

Does everything it should do, easy to work with. Highly recomend!

Using app

About 1 year

Total reviews

2

Average rating

5.0

5 / 5 Share

April 21, 2016

Okay, so this is by far the best Related/Cross-Sell app we have tried. It allows you to easily pick the items you want to up-sell on a product page. It also allows up-sell/related items in the cart....Yes Please! Thank You very much. We asked for some customization like the Title/Price to be styled like our theme, and two wide displayed on mobile. All these requests were done promptly and with ease via email for us by the wonderful Tech Support Team. This App should be a standard for anyone that has a desire to up-sell, or allow customers to see better picked related items. Really tailored with the customer in mind. Superb!!

Using app

10 days

Total reviews

1

Average rating

5.0

5 / 5 Share

April 10, 2016

I needed some custom work done with in order to get the app working like I wanted. Stuart was amazing during the whole process. He was super responsive and even billed me for half the hours he actually put in to making the customization. That's what you call amazing customer service! The app itself is great. Being able to recommend the exact products you want is a powerful tool. The standard recommended products that was built-in to the theme was very limiting and often didn't work correctly. It would recommend the same exact products within the collection across all the products in the same collection. This was problematic for more general categories on the website. Highly recommend this app.

Using app

2 months

Total reviews

10

Average rating

3.9

5 / 5 Share

April 7, 2016

Stuart is very helpful while helping our store to install the cross-sell app. Highly recommend this app for it's usability and amazing customer service.

Using app

Over 3 years

Total reviews

1

Average rating

5.0

5 / 5 Share

April 4, 2016

Really great support. Even 3 months after installing, I had a customization request and the crew at Cross-Sell were quick to respond, and get the job done. Even worked on it on a Sunday! I highly recommend this app because of its applications and its support.

Using app

2 months

Total reviews

4

Average rating

4.8

5 / 5 Share

March 29, 2016

Wow. I haven't had this great of customer service in years if ever. Stuart contacted me within minutes of me requesting the custom install and had the app live in my store 5 minutes after that. He also practically read my mind and answered the one question I had about the app just before I sent him an email asking about it. Finally, I asked if it was possible to move the Cross-Sell widget to be above a link on the page. Not only was it possible, he replied two minutes later that he had made the change and tweaked the code a little further so that it looked just right. A million thumbs up!

Using app

8 months

Total reviews

5

Average rating

5.0

5 / 5 Share

March 28, 2016

VERY easy to use and the customer service is fantastic! It is exactly what I wanted for my website and I believe it is going to increase my sales right away-

Using app

--

Total reviews

2

Average rating

5.0

5 / 5 Share

March 28, 2016

Good app, simple to use, great customer support. Nice work.

Using app

12 months

Total reviews

2

Average rating

5.0

5 / 5 Share

March 21, 2016

Very useful app at a great price. Thank you very much for your help with integration. Fantastic customer service.

Using app

18 days

Total reviews

5

Average rating

4.8

5 / 5 Share

July 11, 2016

Update 7/11/16 - This team still delivers. We had an issue arise when working with the Quantity Break App featured by BOLD. Very quickly and correct on the first try, Cross-Sell helped us with a fix. Thank you guys! Excellent service with needing assistance to customize the look of the app (at no cost). We get to see the beauty of the app, before committing to it. It fits well into our theme and I couldn't be happier with the response and care taken to gain us as a customer. I highly recommend reaching out to Stuart for customization questions. He certainly delivers. :)

Using app

4 months

Total reviews

8

Average rating

5.0

5 / 5 Share

March 14, 2016

This app is amazing and the customer service is even better. I highly recommend. It is much more affordable than other apps out there doing the same thing and my experience has been great so far.

Using app

5 days

Total reviews

3

Average rating

5.0

5 / 5 Share

April 23, 2017

We have a lot of repositionning and customizing job to do. Thanks a lot to Stuart and his team who resolved all our issues in a very short time. This app works very well and easy to customize for different products. A must have! Again thanks to the team for reactivity Dominique - Owner of jmlegazel.com

Using app

About 1 year

Total reviews

16

Average rating

4.9

5 / 5 Share

March 8, 2016

Excellent technical support and just the kind of customization we needed. We've been very happy with the app.

Using app

About 2 months

Total reviews

2

Average rating

5.0

5 / 5 Share

March 3, 2016

We launched this app in our store this week and am very happy with the product and service provided. It's one of the few apps we found that can provide upsells on both the product page and shopping cart.

Using app

About 1 month

Total reviews

2

Average rating

5.0