All reviews

Rating Breakdown

  • 5
    95% (921 ratings)
  • 4
    2% (22 ratings)
  • 3
    1% (5 ratings)
  • 2
    0% (1 ratings)
  • 1
    2% (16 ratings)
Review RSS Feed Review RSS Feed

4 / 5 Share

March 17, 2017

Well you certainly can't complain about the service. I was having trouble getting it to work in the cart page and sent off a note. I got a replay straight away that it was going to be looked at and within 24 hours it was all working and so we're very happy/impressed. We don't know if it will increase sales but we think it should. I guess we'll see.

Using app

Over 5 years

Total reviews

3

Average rating

4.7

5 / 5 Share

March 15, 2017

Fantastic app! I'm not very 'technical' either so it was brilliant that the developers went in and installed everything for me...and for free! Great customer service and a really easy to use, brilliant app! Definitely recommend!

Using app

About 6 years

Total reviews

2

Average rating

5.0

5 / 5 Share

March 14, 2017

Great App and very helpfull customer service! Thanks

Using app

About 1 month

Total reviews

3

Average rating

5.0

5 / 5 Share

March 13, 2017

Amazing and speedy customer service! Cross sell is such an essential part of a store that I think this is money well spent.

Using app

Over 2 years

Total reviews

5

Average rating

5.0

5 / 5 Share

March 13, 2017

Their app is amazing! So is the customer service. They fixed my problem within hours. This is a no brainer app!!!!!

Using app

7 months

Total reviews

1

Average rating

5.0

5 / 5 Share

March 11, 2017

The Cross-Sell app is super easy to use and they have the best customer service! They helped us to customize the apps look to nicely fit into our store's design and are always ready to answer any questions. Most of the time they get back to your questions within hours. I feel happy working with them. Highly recommend!

Using app

23 days

Total reviews

7

Average rating

5.0

5 / 5 Share

March 11, 2017

They were very helpful in getting the app all set up and I've added some cross sells already to my product which is very easy to do. Very happy so far!

Using app

6 months

Total reviews

3

Average rating

5.0

5 / 5 Share

March 10, 2017

I made my $10 monthly fee back within the first few orders I received on my store, so my profits since then have been much higher than they would have been. Since my AOV has risen with the Cross-Sell app, I have been able to spend that bit extra on ad spend, resulting in winning campaigns for my business! It seems the best option available in it's department in the Shopify app store, but it is the first and only one I've used of it's kind so far. It's been vital to my profitability, so I will continue to use the app until I experience some problems, but it's been great so far so I'm a very happy customer right now! Thanks Cross-Sell.

Using app

About 1 year

Total reviews

2

Average rating

5.0

5 / 5 Share

March 10, 2017

Fantastic App and brilliant customer service and support, couldn't recommend enough!

Store

St Agni

Using app

12 months

Total reviews

5

Average rating

5.0

1 / 5 Share

March 5, 2018

Love the simplicity of this app! We already feel like we have so much more control over what our customers see making it more relevant to what they want. Stuart and the team are pros and are super responsive. This was my initial review. However after some software updates the app ruined the thumbnail images on our product pages. What's worse is that we tried to reach out to Cross-Sell directly multiple times over a week and heard nothing back from them. It's a great App but we had to delete it as it was affecting our website and they had no support.

Using app

12 months

Total reviews

3

Average rating

3.7

5 / 5 Share

March 8, 2017

We like the app. Would be awesome if we could global changes.

Using app

Over 5 years

Total reviews

2

Average rating

5.0

5 / 5 Share

March 7, 2017

Excellent app. Easy to set up and looks great. Thanks to Stuart for all the help and explanations!

Using app

5 months

Total reviews

3

Average rating

2.3

5 / 5 Share

March 7, 2017

Excellent app - works well without any hiccups so far and the customer service was second to none.

Using app

1 day

Total reviews

3

Average rating

5.0

5 / 5 Share

March 6, 2017

This is by far the best and easiest related products app that I have found. Easy to set up and the customer service is excellent. The changes that I required were done very quickly and to my total satisfaction. This app is highly recommended. Thanks to the team at keepingshop.co.uk

Using app

About 2 months

Total reviews

5

Average rating

5.0

5 / 5 Share

March 4, 2017

Amazing support - Stuart was super helpful in getting my installation set up. Very easy to use.

Store

Rtwshop

Using app

3 months

Total reviews

2

Average rating

5.0

5 / 5 Share

March 3, 2017

Fantastic app. Had it up and running in no time. Incredibly valuable!

Using app

11 months

Total reviews

1

Average rating

5.0

5 / 5 Share

March 3, 2017

Thanks Stuart! Awesome team and support that helps in my custom store set up. No lag as i had experienced before using this app:) Simply one of the best. Cant wait to see more awesome functions from you guys You guys rocks ~!

Using app

About 1 month

Total reviews

5

Average rating

5.0

5 / 5 Share

Feb. 27, 2017

Great app and great customer support. Thank you!!!

Using app

About 1 year

Total reviews

3

Average rating

5.0

5 / 5 Share

Feb. 27, 2017

We can live no long without this app. The best cross-sell app we know and the best and fastest support!

Using app

5 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 26, 2017

I've been searching for an ap that does this for a while and so happy I found cross sell! They had it set up on my store in less than an hour and it is really easy to use.

Using app

About 3 years

Total reviews

1

Average rating

5.0