All reviews

Rating Breakdown

  • 5
    95% (921 ratings)
  • 4
    2% (22 ratings)
  • 3
    1% (5 ratings)
  • 2
    0% (1 ratings)
  • 1
    2% (16 ratings)
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5 / 5 Share

Sept. 30, 2015

Great app and really excellent service. I'm not good on computers so I ticked the box asking for help with installation - I was really amazed by the level of help given. I'm using the Kagami theme and Stuart has made the app fit in beautifully. Really pleased with the result and cannot recommend them highly enough.

Store

No 56

Using app

Over 5 years

Total reviews

2

Average rating

5.0

5 / 5 Share

Sept. 29, 2015

I am truly shocked that Shopify neglected to recommend these guys. Stuart is right on top of things.. Very VERY helpful and considerate. I really appreciated the way he thought about the workings of our design and taking time to make things look right. I felt I have received great personal service for my brand without feeling I had to beg to get it. For their price point, they are doing a great job and deserve as much business as we can give them - and NO, they did not pay me to say this! They are just really good, and it is refreshing to find.

Using app

About 3 years

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 29, 2015

Absolutely amazing app with super and fast support. I have a little problem with image setting and steve give me a support to solve the problem! Great!

Using app

12 months

Total reviews

4

Average rating

5.0

5 / 5 Share

Sept. 20, 2015

This is our second site now using Cross-Sell (so, goes without saying that I'm happy with the application). Again, the team at Cross-Sell over delivered on expectations. I put in a request on a Sunday and they had a customized version of the app setup within the hour. Awesome!

Store

Justyn

Using app

Over 1 year

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 18, 2015

Love this app! It looks great and the customer service is exceptional. Had a few hiccups after installing and Stuart was super helpful at resolving. Highly recommend this product!

Using app

About 1 year

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 17, 2015

Love this app and super customer service! Had a few issues after installation and Stuart was onto it super fast. They even did a free customisation when they realised the issue was more complicated and was going to take a few days to fix. Cross Sell looks great in my store and so easy to use.

Using app

8 months

Total reviews

4

Average rating

5.0

5 / 5 Share

Sept. 17, 2015

Very pleased with the app and the service. The app was exactly what we needed for our store. After installation, it needed some tweaking, of course, and Stuart was accessible and on the ball. Not only does the app perfectly integrate with our new Shopify store, but the service was top notch and very responsive. Nothing but high praise!

Using app

Over 1 year

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 17, 2015

The problem with most cross-sell apps is they require a lot of traffic and data to get working intelligently and then they don't handle some of the most common issues with cross-selling: accessories or companion products. Cross-sell is the easiest app to get the exact companion products you want to showcase on a product page. After one day of installation we sold enough accessories on our Classic Satchel page to pay for the app for a year. Also the customer service is uncommonly amazing. We have a custom theme and getting some apps to work correctly is frustrating. I've had to drop a few because I couldn't get them to work. Not Cross-Sell. After installing the app on the FIRST screen you see you get a choice to either read instructions for easy installation or have some HUMAN help you do it. I have no idea how they can provide this service for free, but they do and I needed it and their support team got me setup almost immediately and now I have my products exactly how I want them. The only thing I can add is install this app before they come to their senses and start charging more for it.

Using app

Over 1 year

Total reviews

2

Average rating

5.0

5 / 5 Share

Sept. 13, 2015

Having installed Cross-Sell in two of my existing Shopify stores, installing the app in a third was a no-brainer. Not only does the app provide a clean and intuitive method of customizing recommended products, the member's dashboard also offers an environment that makes creating and amending those recommendations a fast and efficient process. Well done! Almost immediately after installing the app, the support staff at Keeping Shop contacted me to make certain the installation had gone smoothly. When I indicated what theme I was using, they didn't hesitate to customize Cross-Sell to blend seamlessly with my store's look and feel. All free of charge! For the price, this app is money well spent... no matter how you look at it. Thanks again guys! You're ACES in my book.

Using app

6 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 10, 2015

Stellar app and just as fabulous customer service. These guys went above and beyond to help get the app integrated into our site flawlessly. Highly recommended!

Using app

Almost 4 years

Total reviews

4

Average rating

5.0

5 / 5 Share

Sept. 7, 2015

Great app! Super easy to use and great support from the Cross-Sell team to seamlessly integrate the app with your chosen theme. Highly recommended :)

Using app

Over 4 years

Total reviews

3

Average rating

5.0

5 / 5 Share

Sept. 2, 2015

Very nice app and great support. I would recommend this app to everyone.

Using app

About 6 years

Total reviews

2

Average rating

5.0

5 / 5 Share

Sept. 1, 2015

Great app! Shows my customers the different colors they can choose from by style. Support was very responsive and helped us through all of our issues. Definitely recommend this app!

Using app

About 1 year

Total reviews

3

Average rating

4.7

5 / 5 Share

Aug. 31, 2015

Terrific! Does exactly what we need. Customer service is fantastic...Stuart helped get us up and running in a snap. He made some adjustments so that the app matches our current theme, but then he also did some little modifications that we asked for...saved me hours of scratching my head. Now it looks great with any product, at any size! Highly recommended.

Using app

7 months

Total reviews

5

Average rating

5.0

5 / 5 Share

Aug. 31, 2015

Takes just moments to integrate but still has very powerful configuration and customization options. Had to contact the developer for some minor support and received a very quick and helpful response. Would recommend this plugin to any Shopify user.

Using app

--

Total reviews

2

Average rating

4.0

5 / 5 Share

Aug. 30, 2015

Who would have guessed that setting up a store could be so much fun! Well, thanks to Cross-Sell, I'm thoroughly enjoying the process of fine-tuning my collections, mixing and matching pieces that truly work well together. Cross-Sell inspires creativity and that's key for an art and decor venue like ours. This is possibly the smartest, most effective cross-sell app on the planet, and for a small monthly fee so boot! Customer service was phenomenal right from the outset when Stuart configured the app for me, no charge. When my theme's javascript created a small scrolling issue, Stuart and Steve delved into the problem (over the weekend) and promptly resolved it. Wonderful communication, great attention to detail and they both seem genuinely interested in their client's needs. Superb in every way, I highly recommend the Cross-Sell app.

Using app

Over 1 year

Total reviews

2

Average rating

5.0

5 / 5 Share

Aug. 29, 2015

This is an excellent app that does exactly what we wanted it to do, which is to allow us to choose what related products to display on product pages. The ability to create a default set of products, and also to display these on the cart page is a very useful additional feature. The app was easy to install, and then Stuart provided fantastic support to help us to integrate it with the finer points of our theme.

Using app

Over 3 years

Total reviews

1

Average rating

5.0

5 / 5 Share

Aug. 26, 2015

Finally something that let's YOU handpick the related products for each item. This was a must-have for my store. It works perfectly. I did have an issue setting up because I use a custom theme that isn't in the app store. But when I contacted support they helped me very quickly and set things up to work flawlessly and even helped me customize it. WELL worth the price!

Using app

Almost 2 years

Total reviews

3

Average rating

3.7

5 / 5 Share

Aug. 24, 2015

Been using this for several months now. It's a no-non-sense app that's very clear about what it does, and does it well. Served our requirement perfectly. Very easy to set up and edit any time. And great support, too!

Using app

Over 3 years

Total reviews

5

Average rating

5.0

5 / 5 Share

Aug. 19, 2015

This is an amazing app and was even offered a customization so the cross-sell products fit the design of my website! Great thanks to Stuart and his team! Highly recommended!

Using app

Over 4 years

Total reviews

1

Average rating

5.0