Cross Sell & Upsell by SSC
Cross Sell & Upsell
Rating
4.9
feedback
966
chart
#2,350
All reviews
Rating Breakdown
Feb. 22, 2022
Have had this app for a number of years, never had an issue, apart from a slight glitch today, which was resolved within 20 minutes of me contacting support ! Absolutely great service and this app works well for my website.
Thank you for your review. We are always happy to help π!
Feb. 10, 2022
Had some issues due to our existing theme, support was *very* helpful & responsive and helped us setting the technical part up. The app itself is way easier to use than our previous solution, assigning products was a breeze. But here's the best part: only a short time after going live we already made the first sale through cross sell. Highly recommend!
That is amzaing news! We are excited to hear that π!
Feb. 10, 2022
great app, i find the option of 'hand picking' cross sells really help with sales and a very helpful team who responds quickly : )
Thanks for your great review! We really do appreciate it, and enjoy giving you world class support!
Feb. 7, 2022
App is clear and easy to use. When I needed help with an item, the Cross Sell team was quick to respond.
Thanks for a great review! We are always happy to be of assistance π!
Jan. 27, 2022
Quick and clear assistance. Easy to use and all the support needed to make the experience seamless and simple.
Thank you for your great review! We are glad that you enjoy our product and our service π!
Jan. 25, 2022
Have been using Cross Sell & Cart Upsell for quite a long time. Great support and service, thank you!
Thank you for your amazing review! We are happy to have been of service, and to know that you are loving our product!
Jan. 20, 2022
I thought this app was confusing at first, but the customer service agent Henry was incredibly helpful! Made getting started so easy and it's a great app for the website.
Hey there, Thanks much for your reply! We greatly appreciate it π. We are glad that you are happy with our service, and we are always ready and willing to continue providing you with excellent service! Cheers, The Cross Sell support team!
Dec. 20, 2021
The app looks a little bit overwhelming at first and also they don't present the different plans. I reached customer support and d'Angelo was just amazing, within a few hours my whole store was set up. I look forward to see the results !
I am happy that you were happy with our support! I do apologize that you were not able to easily find the plans π. You can find our plans here: https://csell.co/plans or https://csell.io/pricing/. We are always here to help π!
Dec. 12, 2021
This app is simple and easy to use and helps our shop. The support team is also always helpful with quick responses.
Thank you for your amazing review! Glad to know that you are loving the app, and that you are satisfied with our service π
Dec. 8, 2021
Great app with lots of flexibility. I have had it installed a few weeks and have seen an immediate increase in revenue. The support was awesome when I switched themes and had to get everything in working order.
Thanks for your feedback π I am happy to know that the app is working for you, and that you are satisfied with the support that you receive from us!
Dec. 8, 2021
I've been using this app for YEARS in my shop. I had a VERY RARE circumstance were I had to contact Tech support last week. Henry contacted me RIGHT BACK! He even followed up with me when the issue was resolved. Also, Petra helped me last year with an upgrade, and that was phenomenal service as well. Love this app--highly recommend!
Thanks for your feedback! I am glad to know that you are happy with our service and our app!
Nov. 19, 2021
Does what we wanted and more. Cross selling is a much needed feature, but to be able to analyse sales through cross selling with this app, is great for visual merchandising and for campaign activity.
I am happy that you are loving the app! Thanks for leaving your review, this made my day π!!!
Nov. 18, 2021
I recently installed Cross Sell and ran into an issue. Petra from Cross Sell was great at helping me figure out what I needed to know. Now the app is installed and works so much better than the app I was using before. It's AI does a great job of recommending other products to my customers that are a natural fit with what they are looking at. Great product, great service, great price. Couldn't ask for more.
I am happy that you took the time to writing such an amazing review! You are awesome π!!!
Nov. 18, 2021
Has increased aov and overall revenue for us. Support team is fast, responsive, and knows what they're doing.
We appreciate you taking the time to do this for us! It means a lot to us!!!
Nov. 17, 2021
I have been using this app through multiple sites and working well. Once get an issue but support quickly solved the problem. I recommend this app!
π Thanks for your awesome rating!!
Nov. 11, 2021
Great app which has definitely given us lots of value for the money and the customer service is excellent! They give swift support every time I have a question, and when another app was giving us problem they even helped us figuring out why even though the problem wasn't caused by them, that time by DβAngelo Walker.
Thanks for your review! We appreciate it! Cheers, D'Angelo
Nov. 1, 2021
Iβve used this app for a while now and can honestly say, I canβt do without it! The support is incredible, and Iβve had a fair few sales from it. Thank you Petra!
π€© Thank you for your review! You are awesome!
Oct. 20, 2021
I've only been using this app for about 2 weeks now, but it has been great so far! My company has been looking for an app to Up-sell products on the cart page for a while now. This is the second app we have tried and it is significantly better than the pervious one we used. It is extremely user friendly and every time I have needed help, the Cross Sell customer support has been impeccable. They respond to messages the same day or next day at the latest and have helped me move the location of the cross sell bars on both the product pages and cart page. I am very pleased with how easy it is to use the app and how helpful the support team has been when I've needed anything!
We really do appreciate you taking the time to write this review! Thank you!
Oct. 2, 2021
I accounted a problem with the pop-up but the Henry and the team were able to fix it. Happy with the service!
Thank you so much for your review! We really do appreciate it! π
Oct. 1, 2021
Their support is unbelievable. They are extremely helpful and super kind. Thank you so much for customizing everything for me!
Thank you for this amazing review! You are always welcome!