Cross Sell & Upsell by SSC
Cross Sell & Upsell
Rating
4.9
feedback
966
chart
#2,350
All reviews
Rating Breakdown
Review RSS Feed
Aug. 11, 2022
A simple and easy integration into your shop! Many options for customizations when it comes to cross selling products. Equipped with an extremely helpful and responsive customer service team who are more than willing to help you with your cross sells!
July 22, 2022
The app is excellent and easily integrated into your store. The support team are extremely helpful, quick to respond and on-hand to help if you have any questions or difficulties setting things up. Couldn't recommend this app and team more.
July 19, 2022
This app is so easy to use! It has done exactly what we needed it to do and is very easy to customize to match our store's theme. D'Angelo and Jorge were a HUGE help with assisting with some custom display/layout - they were so quick to reply and provide a solution to the request we submitted. 100% recommend this app and their support team!
July 13, 2022
Great App very easy to use and very helpful customer service team if you encounter any issues AAA+++
Thank you for your terrific review!! We appreciate you taking the time to do this for us 😊!
June 30, 2022
We've been using the app for some time now, extremely easy to use and the customer service is fantastic.
Hey there 👋🏽 Thanks for your amazing review! We appreciate you taking the time to do this 😊
June 8, 2022
It is a nice app and works well but they have a crazy pay-per-click pricing policy for upsells. They priced themselves out of the running and we found another app just as good for a set price.
Hey there, thanks for your review! I'm sorry to hear that you weren't pleased with our clicks quota. If you were on our deprecated Lite plan with a total of 1,000 assigned clicks, then I could offer you a 30% discount if you're willing to upgrade to our StartUp plan. You'd be paying the same price for a total of 2,500 clicks. Let me know if you're interested!
June 3, 2022
This app is really customizable and the support team is top notch! They are fast in their replies and can help you customize the app even further. I would definitely recommend this app!
You're awesome! And so is your review 🤩! Thank you!!
June 2, 2022
Just starting to use the app... So far so good, it enabled us to overcome a few issues ! I recommend!
Thank you for your great review! We appreciate you taking the time to do this for us 😊!
June 1, 2022
D'Angelo is always quick to reply and helps us resolve any issues with how the app displays on the website. Highly recommend!
🤩We love seeing great reviews from our customers! Thanks for taking your time to do this for us 😊!
May 26, 2022
I have been using this app for over 2 years and it's been great. It is very easy to use. Their support is second to none! Very quick response and resolutions.
Thanks for your awesome review 🤩! We truly appreciate it 😊.
May 18, 2022
Great customer service! Our representative Henry, was super helpful and responded in a timely matter. Thank you!
Thanks for your great review!
May 5, 2022
The app works super well and the customer service is awesome, they help you out in a matter of hours!
I'm happy to hear you're loving our app, and our service 😊! Thanks for your review!
April 29, 2022
Great app, pretty straight forward and very easy to use. Excellent customer service as well, very responsive!
Thanks for your review! We truly appreciate it 😊!
April 28, 2022
I trawled the internet and added and removed several apps before I came across this one. I wanted a simple solution for a simple requirement- link matching items and make it clear to my customers that the item they were viewing was part of a bigger collection. Until I came across this app it seemed there wasn't a straightforward solution that I could install and manage myself, without having to send emails back and forth and attempt to connect to zoom calls with developers who had terrible internet and were unable to walk me through the process as I was unable to grasp it alone. Time is money and I am very impatient and I needed an app that was quick to set up so I couuld move on to the next task on my neverending to do list! This app seems to be exactly what I am looking for. Easy to install, fast, clear and straightforward responses from the developers who were only too pleased to help (nothing worse than needing help from a developer who makes it clear they have better things to do than answer basic questions!) I would 100% recommend this app, especially if you are a complete technophobe like I am!
We're so glad that you decided to give us a try, and that you're loving our app 😊! Feel free to reach out to us any time for assistance!
April 28, 2022
Cross Sell helps us increase our sales at a very reasonable rate. Their tech support is extremely responsive and helpful.
Thank you for such an amazing review! We strive to keep offering you a great product and excellent service 😊!
April 29, 2022
Guys, don't use this app for now, I promise you will encounter something wrong. Some of the functions are broken. The team is fixing this, and it is hard to notice, but I promise it is not good to users. And it may take you days or weeks or more to fix once it happens to your store, so be careful! Mine has not yet been fixed till now for more than 1 week. I am a paid user $79 per month! I will update here when all is fine, I just don't want the other users to experience the same frustration.
Hey Melody, I'm sorry to hear that you've been experiencing issues with our app. I'm aware that our team is looking into this for you, and have been keeping you updated on the status of the issue. We don't have other customers experiencing this issue, and it seems to be a rare instance affecting your account at this time. However, I assure you that we are working on having this resolved as swiftly as possible, and we're open to compensating you for the days this has been affecting you 😊!
April 21, 2022
This app is amazing and I think it truly has the potential to boost sales significantly. I've only had the app for a week as of now, but Cross Sell is already getting tons of clicks. Customer service is very responsive and helpful; I needed a way to programmatically set up cross sells, so I reached out to them and got a response in a few hours detailing a very satisfactory method of doing this. I would definitely recommend this to anyone seeking to expand sales and looking for great customer support!
We're glad you're loving our app and our customer service 😊!
March 24, 2022
We downloaded this app after previously using another one that we found was dated and hard to navigate. Since using this app it was super easy to select hand picked cross sells, the app was easy to use and understand, we found it more modern, and suited our website perfectly. We've had only one issue with the display pics on website, being a bit out of line (not looking how we wanted it to look) however we emailed the support team and got a super speedy response, henry was so helpful and fixed the issue we had straight away, super easy process! Really enjoying this app! :)
Thanks for your awesome review!
March 23, 2022
LOVE this app! The default Shopify product recommendations are a bit random, and Cross Sell has some amazing functionality that's converting so many more sales for us. Support was super quick and helpful too. Highly recommend!
Thanks for such a wonderful review 😊! We're happy our app is boosting sales on your store!
March 6, 2022
Excellent app and great customer service. They helped me with everything I needed in no time. my shop looks much more professional now
Thanks for your great review!!