WB: Multi Currency Converter
Connect multiple stores and redirect customers by location
Rating
4.7
feedback
125
chart
#3,473
All reviews
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Feb. 9, 2026
I have sent 2 support messages over the past few weeks about them displaying the incorrect country flag for Cyprus on the currency converter and have received no response nor changing of the flag. UPDATE TO RESPONSE: 12th of October 2025- I first emailed about the issue. After several week of no contact and no change to the flag, I sent another email. I have never received an email on my end from your team during this time (I frequently check my spam emails). 10th January 2026 - I left a review as I still had received no contact from your team, and the flag remained incorrect still, a whole 3 months after I initially made contact. This is not prompt issue resolution like you claim. 9th of February 2026 - Now you reply to my review, stating that the flag has been changed for 1 month now. So essentially, you changed it straight after I left my review about this issue, not in the 3 months prior to that since it was initially brought to your attention.
Hello, Admin of Intrepid Safety. Here is the response screenshot First email we did on 12-January: https://prnt.sc/PAKZ6gimbf61 Second follow-up we did on 16 January: https://prnt.sc/tDbei8_GvBuZ 21 December email where her email was delivered to us in our Spam folder: https://prnt.sc/ziWviDwkg0Qu We resolved the query and sent 3 emails to the customer, but the Merchant's statement is still incorrect. She shared the completely wrong statement that we didn't provide any support, which is incorrect; we provided the support on time. Our support team has been actively trying to assist you via email and has sent multiple follow-ups to [email protected] over the past two months with regular updates. However, we did not receive any response from your end during this time. Regarding the concern mentioned in your review about the incorrect country flag for Cyprus: we thoroughly reviewed the documentation and technical implementation, and this issue has already been resolved. The flag has been updated and is now working correctly across stores and it's been working from the past month. We’re always happy to help and resolve issues promptly, and we encourage you to reach out to us anytime so we can assist you directly and efficiently.
March 21, 2025
"This app caused serious issues on our store, and we never received a response from the support team!" We installed this app for currency conversion purposes. However, after installation, we started receiving customer complaints that regardless of the selected variant, only one specific option (S-Small) was being added to the cart. Additionally, our site performance dropped significantly, and we encountered multiple error messages in the developer console. We manually tried to restore our theme settings, but the issues caused by the app were not fully resolved. We reached out to the developer team via email, but we never received any response. Due to the lack of technical support, we cannot recommend this app. If the issues are fixed and proper support is provided, we are open to updating our review.