Bonify Custom Fields for Shopify

Bonify Custom Fields

Manage, import, export, and display your store's metafields

Developer
View on App Store

Rating

4.5

feedback

161

Reviews

chart

#2,252

Shopify

Reviews Over Time

App Ranking

Time spent using app

  • Less than an hour
    1%
  • Less than a day
    4%
  • Less than a month
    22%
  • Less than a year
    35%
  • More than a year
    37%

Reviews Summary

The reviews for this Shopify app are quite mixed, with a range of positive and negative feedback. On the positive side, many users praise the app's customer service, highlighting the quick response times and helpful support team. Users appreciate the functionality of the app, especially in customizing product pages and adding extra fields. The app is also commended for its ease of use and the ability to enhance the overall store experience. However, some users express frustration with the pricing structure, mentioning confusion over free plans and encountering limitations with the app's features. Additionally, there are complaints about the lack of user-friendliness and inadequate support for non-developers.

Highlights

Positive customer service and quick response times
App functionality and customization options
Ease of use and user experience
Pricing structure and limitations
User-friendliness and support for non-developers

Rating Breakdown

  • 5
    89% (144 ratings)
  • 4
    6% (9 ratings)
  • 3
    1% (1 ratings)
  • 2
    1% (1 ratings)
  • 1
    4% (6 ratings)
Review RSS Feed Review RSS Feed

All reviews

5 / 5 Share

April 10, 2025

Using app

--

Total reviews

1

Average rating

5.0

4 / 5 Share

Dec. 18, 2024

Have been using this app for the last 8 years and it's been great! Would give it 5 but there's some quirky limitations and feels a tad antiquated. I've been using the platform for a long time and the interface hasn't modernized a ton. But still a great platform and gets the job done. Amazing and fast support as well. Great customer experience.

Using app

Almost 4 years

Total reviews

7

Average rating

4.9

1 / 5 Share

Dec. 1, 2024

I noticed that there is supposed to be a free plan available, but when I click on the app, it only shows a prominent $14 price for the Pro plan. It's quite strange that there isn’t an option for anything other than the Pro plan, especially when the free plan is advertised

Using app

2 minutes

Total reviews

2

Average rating

3.0

Developer Reply

If you'd like an extended trial of the app, please reach out to our support team. Deceptive pricing is forbidden by Shopify's terms and not allowed. The plan you are referring to is labeled "Free for Development Stores". This is specific to stores that are built by Shopify Partners. Once those types of stores upgrade to paid plans in Shopify, they are asked to start paying for the app as well. Anyone can create a Partner account and free development store and many apps follow this same model to support the development ecosystem. You can learn more here https://help.shopify.com/en/partners/dashboard/managing-stores/development-stores Hopefully this info helps! We'd be grateful if you reconsidered your review in light of this information.

5 / 5 Share

Nov. 7, 2024

Your customer service is AMAZING! I was blessed to have Patrick Mwange helping me, and he is quite possibly the most helpful person I've ever spoken to my whole life. He's been going back and forth with me for weeks, helping me work through a series of questions about design, format, and coding as I worked to implement this app in the new theme in Shopify. He is the BEST, and if he is representative of the level of service and care that this app gives to its users, then this app has managed to embrace humanity and technology at the same time. No automated responses here - just a real person giving me real answers. Thank you Patrick!

Using app

Almost 5 years

Total reviews

3

Average rating

4.7

5 / 5 Share

Sept. 16, 2024

Highly recommend this app to help enhance our website. We have had Bonify Custom Fields installed on our Shopify website for years and use it to give us more customization on different product pages. Recently, we accidentally deleted the app from our store and their customer service team was amazing to work with. They were able to very quickly reinstate all of our original coding to allow us to use the app like before. We have been very pleased and look forward to continue using it!

Using app

Over 7 years

Total reviews

2

Average rating

5.0

All reviews

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