Bonify Custom Fields for Shopify

Bonify Custom Fields

Manage, import, export, and display your store's metafields

Developer
View on App Store

Rating

4.6

feedback

158

Reviews

chart

#1,985

Shopify

Reviews Over Time

App Ranking

Time spent using app

  • Less than an hour
    1%
  • Less than a day
    2%
  • Less than a month
    20%
  • Less than a year
    37%
  • More than a year
    39%

Reviews Summary

The reviews for this Shopify App are overwhelmingly positive, with users praising the exceptional customer service provided by the support team. Many customers highlighted the quick response times, helpfulness, and efficiency of the support staff, particularly mentioning individuals like Patrick and Kenny. Users appreciated the app's functionality in customizing product pages, adding custom fields, and managing metadata. The app was described as easy to use, with great features that enhanced the overall store experience. However, there were a few negative reviews that mentioned issues with user-friendliness, lack of support, and difficulties in removing the app.

Highlights

Exceptional customer service and support
Ease of use and functionality for customizing product pages
Positive feedback on app features and customization options
Negative reviews mentioning user-friendliness and lack of support
Issues with app removal

Rating Breakdown

  • 5
    91% (143 ratings)
  • 4
    5% (8 ratings)
  • 3
    1% (1 ratings)
  • 2
    1% (1 ratings)
  • 1
    3% (5 ratings)
Review RSS Feed Review RSS Feed

All reviews

5 / 5 Share

Nov. 7, 2024

Your customer service is AMAZING! I was blessed to have Patrick Mwange helping me, and he is quite possibly the most helpful person I've ever spoken to my whole life. He's been going back and forth with me for weeks, helping me work through a series of questions about design, format, and coding as I worked to implement this app in the new theme in Shopify. He is the BEST, and if he is representative of the level of service and care that this app gives to its users, then this app has managed to embrace humanity and technology at the same time. No automated responses here - just a real person giving me real answers. Thank you Patrick!

Using app

--

Total reviews

3

Average rating

4.7

5 / 5 Share

Sept. 16, 2024

Highly recommend this app to help enhance our website. We have had Bonify Custom Fields installed on our Shopify website for years and use it to give us more customization on different product pages. Recently, we accidentally deleted the app from our store and their customer service team was amazing to work with. They were able to very quickly reinstate all of our original coding to allow us to use the app like before. We have been very pleased and look forward to continue using it!

Using app

Over 7 years

Total reviews

1

Average rating

5.0

1 / 5 Share

Sept. 3, 2024

Not Good App Don't Try

Store

QBAY

Using app

21 days

Total reviews

21

Average rating

4.0

5 / 5 Share

May 30, 2024

Very fast response to technical issue form staff. They resolved immediately for us. Good customer service.

Using app

Over 1 year

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 8, 2023

Using app

Over 1 year

Total reviews

3

Average rating

5.0

All reviews

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