All reviews

Rating Breakdown

  • 5
    94% (177 ratings)
  • 4
    2% (4 ratings)
  • 3
    1% (1 ratings)
  • 2
    1% (1 ratings)
  • 1
    3% (5 ratings)

Reviews with Text

  • 97% (182)
Review RSS Feed Review RSS Feed

5 / 5 Share

June 18, 2024

Amazing customer service! Kristina was able to help me figure out my complex formula that no other App was able to do! This customer service alone is worth the monthly price!

Using app

2 months

Total reviews

2

Average rating

3.0

Developer Reply

Thank you for your glowing review! We're so glad to hear that Kristina was able to help you with your complex formula. It's wonderful to know that our customer service made such a positive impact on your experience. We appreciate your support and are always here to help with any further questions or needs you may have!

4 / 5 Share

June 22, 2024

Installing and customizing the app requires more assistance than usual, but the support team is exceptionally dedicated and willing to go the extra mile. While the app is not as straightforward as others, it performs well once set up. However, it can be challenging to install and customize, and we found it a bit overpriced for our needs. Overall, it's a decent app if you're prepared for some initial effort.

Using app

2 days

Total reviews

1

Average rating

1.0

5 / 5 Share

June 6, 2024

The app has a good base and would be a good too for many businesses. But the fact that it cannot work with Base Shopify Variants takes away the value of this app for our situation. We sell items that have Standard and Custom sizes, but this app cannot do custom pricing at the variant level so it's a no for us. Customer Service was great though, so still dropping a 5 star review. Extend the functionality to allow assignment at the Variant/SKU level and you would have a fabulous product that would certainly have a much larger appeal and market.

Using app

About 3 hours

Total reviews

3

Average rating

5.0

5 / 5 Share

May 22, 2024

Took the issues they had very serious

Using app

5 months

Total reviews

1

Average rating

1.0

5 / 5 Share

May 10, 2024

Good app overall. Stil, there are some things to be fixed or improved. Very good customer support, hands on. Waiting time is not that great, but the end result is usually positive. I do recommend the app! John

Using app

Over 1 year

Total reviews

3

Average rating

5.0

Developer Reply

It's great to hear that you've had a positive experience with the app overall! It sounds like you've found it to be helpful, with responsive customer support being a standout feature. While there may be some areas for improvement, such as waiting times, it's encouraging that the end result is usually positive. Thanks for sharing your recommendation—I'm sure others will find it helpful when considering the app for their needs!

5 / 5 Share

April 26, 2024

Great support, booked 30 min consult-meeting for free. Nice personal help, which solved my specific problem.

Using app

5 months

Total reviews

1

Average rating

5.0

Developer Reply

That's fantastic to hear! It sounds like you had a very positive experience with the app's support team. Booking a free 30-minute consult-meeting and receiving personalized assistance that addressed your specific problem is invaluable. It's wonderful to hear that they were able to provide such helpful and attentive support. Thank you for sharing your positive experience!

5 / 5 Share

April 24, 2024

Outstanding support and a great little app!

Using app

5 months

Total reviews

2

Average rating

5.0

Developer Reply

It's wonderful to hear that you've had such a positive experience! Outstanding support paired with a great app can really make all the difference. Thanks for sharing your feedback—it's sure to be helpful for others looking for reliable solutions.

5 / 5 Share

April 12, 2024

Works great, customer support is also amazing.

Using app

About 12 hours

Total reviews

3

Average rating

5.0

1 / 5 Share

March 29, 2025

Mesi che abbiamo problemi e che chiediamo supporto ad oggi i calcolatori non compaiono sul sito, saremo felici di modificare il nostro giudizio una volta sistemato il problema.

Using app

Over 3 years

Total reviews

1

Average rating

5.0

5 / 5 Share

March 25, 2024

Customer service is amazing!! Very helpful in finding, installation and helping with all requirements. Very quick to response!!

Store

My Store

Using app

14 days

5 / 5 Share

March 14, 2024

Using app

11 months

Total reviews

1

Average rating

5.0

5 / 5 Share

March 14, 2024

Let me first say that customer service is TOP NOTCH. They are highly responsive and extremely helpful. I turned to this app, after having a dissatisfying experience with a similar, more expensive app, that blocked my product listings from utilizing other installed apps that were essential to my sales. This app works much better for my needs, and I have no plans of going back :) Learn from my mistakes. Start here first. They won't disappoint.

Using app

24 days

Total reviews

4

Average rating

5.0

5 / 5 Share

March 13, 2024

Using app

Almost 3 years

Total reviews

3

Average rating

5.0

4 / 5 Share

March 12, 2024

great app, still missing some personalisation, such as size of the configurator but very helpful and quite easy to use!

Store

HOMMUN

Using app

4 months

Total reviews

1

Average rating

4.0

5 / 5 Share

Feb. 28, 2024

I have been spending too much time fixing customer artwork and I needed a way to start charging for that time. We are a small business, and I did not have time to try and figure out how to make the calculator figure in an art fee. I asked for help and Kristina followed up with a call and was quickly able to configure the calculator to do exactly what I needed it to do. I can't express how much this will help on our bottom line. I'm so glad now that we aren't giving our services away! Thank you so much!!

Using app

7 months

Total reviews

4

Average rating

5.0

Developer Reply

Thank you for sharing your experience! It's fantastic to hear that Kristina was able to assist you promptly and effectively in configuring the calculator to include an art fee. It's understandable that as a small business, managing time and resources efficiently is crucial, and being able to appropriately charge for your valuable services will undoubtedly make a significant difference to your bottom line. It's always a pleasure for us to help businesses like yours thrive. If you have any further questions or need assistance in the future, please don't hesitate to reach out. Thank you for choosing our services!

5 / 5 Share

Feb. 27, 2024

Amazing support team that really helps you with customizations and other questions. The app works well and offers many features

Using app

Almost 2 years

Total reviews

6

Average rating

5.0

Developer Reply

Thank you for your kind words! We're delighted to hear that our support team was able to assist you with customizations and answer your questions effectively. We strive to provide top-notch service to ensure our customers can make the most out of our app's features. It's fantastic to know that the app is working well for you and offers the functionality you need. If you ever have any more questions or need further assistance, please feel free to reach out to us. We're here to help!

5 / 5 Share

Feb. 25, 2024

Using app

18 days

Total reviews

3

Average rating

5.0

5 / 5 Share

Feb. 14, 2024

Have been using this app for a long while. The experience is very nice. Only had one issue until recent, but the customer service supported very quick and solved the problem. Will kept using it.

Using app

Almost 2 years

Total reviews

10

Average rating

4.6

Developer Reply

We're thrilled to hear that you've been enjoying using our app for a long time and that your overall experience has been very positive. It's great to know that our customer service team was able to address your recent issue promptly and effectively, ensuring that you can continue to use the app smoothly. Your continued support means a lot to us, and we're committed to providing you with excellent service and ongoing improvements. If you ever have any more questions or encounter any further issues, please don't hesitate to reach out. We're here to help and look forward to continuing to serve you!

5 / 5 Share

Feb. 12, 2024

Very good app. If problems arise, customer service is quick and helpful. 5 stars

Using app

10 months

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for the glowing review! We're delighted to hear that you find our app to be very good and that you've had positive experiences with our customer service team. Providing quick and helpful support is a top priority for us, and we're thrilled that we've been able to assist you promptly whenever issues arise. Your 5-star rating means a lot to us, and we're grateful for your support. If you ever need anything else or have further questions, please don't hesitate to reach out. We're here to ensure your continued satisfaction with our app!

5 / 5 Share

Feb. 8, 2024

Outstanding customer support and personalized assistance in creating a custom price calculator specific to our needs. Thanks Kristina!

Using app

About 1 month

Total reviews

12

Average rating

5.0

Developer Reply

We're thrilled to hear you had an outstanding experience with our customer support, especially with Kristina's personalized assistance in creating a custom price calculator. Thank you for your kind words!