Bespoke Shipping

Feb. 7, 2022

I just wanted to take a moment to thank Min at Bespoke shipping. We have store that sells a living product, so our shipping is inherently tricky. I wasn't sure we would ever be able to get our store to a place where shipping wasn't a constant headache. I started researching different apps available via Shopify and Bespoke kind of stood out from the pack. Min is one of the most wonderful developers out there-- Min is fast, smart and understands the needs of a small business. Very happy we stumbled onto this app and we'll happily be Bespoke customers for as long as our store is active. Thank you Min for your unparalleled customer service.

Jan. 21, 2022

Bespoke shipping is an incredible app that has greatly enhanced our fulfillment process both internally and from a customer-facing perspective. Our company has fairly complicated shipping needs, but Bespoke Shipping is up to the task. Not only does the app work very well, but Min provides the most excellent customer support. Min always responds quickly and adds custom code to our app whenever it is needed.

Dec. 21, 2021

The app truly has the functionality to do anything and has been a life saver in simplifying our logistics and preventing issues with customer services. I also cannot praise Min enough, she emails back within minutes and always understands your request and customises your zones accordingly as the nesting of zones can be a bit complicated at times. I moved to a new company that were struggling with their courier management and I knew instantly to download Bespoke and it solved their month-long issues within one day! Keep it up guys

Dec. 6, 2021

As the majority of the other reviews indicate, the support you receive with this app is astonishing. If you have shipping limitations and are using the Shopify platform, I am confident in saying there is no better app to at least try. The app is consistent and I have used it across multiple client stores. I highly recommend the app and the team behind Bespoke Shipping.

Nov. 16, 2021

This app, and the support you get with it, are nothing short of incredible. We use this app with shopify plus to be able to offer pickup and ‘split’ shipments with additional rules that just aren’t possible with the shopify OOTB multi-origin shipping functionality. Shopify OOTB will only display those pickup locations which have ALL items available in that location - with Bespoke and some custom code from our developers, we can now display pickup locations which have SOME of the items in a customer's cart and simply enable the customer to remove the unavailable item(s) so they can proceed with placing an order for items that are in a location close to them. Before we would 'lose the whole sale' because their closest location that had all their items, was hundreds (if not thousands) of kilometres away. We’re also using this app to apply a myriad of rules on shipping fees displayed to customers, based on a combination of weights, box size and both shipping and sending locations/countries – AND with various carriers. To be honest it’s pretty eyewatering the amount that we use this app for – there are lots of third-party suppliers that do the same for ten times the price, if not more. And the time and quality of responses to queries is phenomenal – Min – you rock!!! Definitely an app I would recommend to everyone (and will continue to do).

Oct. 20, 2021

Really powerful app - I'm migrating from another platform that had much more robust shipping and thought I'd never be able to get my shipping set up the way I wanted it. I've got postcode zones, free shipping thresholds, discounted rates, weight threshholds, and more. Min helped me to get this working exactly the way I wanted it, helped troubleshoot and generally acheived what I thought was going to be impossible. Highly recommend, and thanks to Min for all the patience :)

Oct. 18, 2021

Wonderful App. We've been so happy with this and the value is incredible. Highly recommend and love the support team as well.

Oct. 3, 2021

This app is extremely powerful and Min is an absolute legend! Selling plants, we have very complex shipping rules. We tried and tested a few other apps but Bespoke Shipping is the only app that is truly configurable for a range of rules. Due to our complexities, I did need Min's help to work out the best configuration and it's honestly the best experience I've had with an app developer on any platform. He's quick, committed, helpful, patient and switched on. Just nothing else to say other than I'm super impressed with the power of the app and Min in equal measure - 100% recommend!

Aug. 7, 2021

This app helped me set up our complicated custom shipping rates. Min's customer service went above and beyond - helping answer questions and show me how to set up our rates. Great customer service and a great app! 5-stars, definitely recommend.

July 25, 2021

We've used this app to add a rural surcharge onto out store. Works perfectly. Very happy. I did use a Tech person to set it up for me. He was impressed with the app and support too. Thanks Team!

July 19, 2021

This is a fantastic app. Yes, it's more technical than others, but once it all makes sense it's really powerful. It's great in conjunction with Zapiet Store Pickup + Delivery. I have been able to connect Bespoke Shipping directly in Shopify as a carrier calculated shipping service, and use rules to stop it display rates for pickup and delivery. Fantastic. I have contacted support once and Min was quick to respond and helpful.

June 27, 2021

I am currently using this app, excellent App, Min responds really quickly, and even at weekends, he will go out of his way to help out. Bespoke Shipping is an easy system to use, and has excellent 4D Volumatic tool, for your products, and also can set up live rates with your freight companies, there is lots of rules, that can be set up, which i found very helpful.

April 30, 2021

I have a complicated shipping in my country its a matter of doing regionalization shipping and tagging. Min is so knowledgable, super attentive, even on weekends Min replies back to me if i have questions. Hi Bespoke Management you are doing a good job with your support! You should give Min a raise for a job well done! Thank you!

April 26, 2021

The support team went above and beyond helping us achieve some pretty complicated shipping goals. The app is well worth the expense.

March 18, 2021

Absolutely fantastic support. Fast at responding, and I was surprised at the level of bespoke config support I was given to try and meet my requirements

March 16, 2021

Great help desk... Got great assistance in setting up. Technically competent support and knew the complex answers. We go from boxes to pallets to 21 zones with different packaging and shipping requirements, and it works exactly how it's advertised.

March 15, 2021

Fantastic app! Before choosing it, I looked at other shipping apps. Some were as much as 4x the price for similar functionality. Min provides amazing customer support and has been very helpful, patient, and prompt with my millions of questions! When there is a problem (and it's usually my fault, or Shopify, or an integration issue having to do with another app) Min is quick to solve it and suggest ways to optimize it's use. If you use Zapiet for Local Deliveries this app integrates beautifully. I use it as a way to price different delivery slots at different rates eg if a customer is flexible they pay a low rate for a 9-5 window. If they need a 2 hr window it's a higher rate. This has solved my route logistics headaches.

March 5, 2021

Great! Great! Great! Wow, Completely satisfied with their efficient customer service a ability to solve my complex shipping needs. I have recommended their services to all my associates. Great App!

Feb. 24, 2021

Fully customisable so helpful and solved many issues i had. Also the support team is great to deal with and will do the work and coding when needed and help as much as possible. Thanks team.

Feb. 16, 2021

Min is a BOSS!! I had probably one of the most complicated shipping integrations someone could have 1000's of zip codes and they worked with me getting it integrated on my product pages and it now runs perfect. I am not a person who leaves a lot of reviews either it has to be great and they went above and beyond! thanks!