Bespoke Shipping
All reviews
Great! Great! Great! Wow, Completely satisfied with their efficient customer service a ability to solve my complex shipping needs. I have recommended their services to all my associates. Great App! (2021) Updated Review (2025) It’s now almost five years since my original review, and Bespoke Shipping continues to deliver the same level of excellence that impressed us back in 2021. Their support has never wavered. As our business has scaled and our shipping requirements have become more complex, their team has consistently stepped in with fast, accurate solutions that keep our operations moving without interruption. What sets Bespoke apart is their long-term commitment. This isn’t just an app; it’s a partnership. They understand advanced shipping logic, real-world ecommerce challenges and the importance of reliability during high-volume periods. Every time we’ve needed them, they’ve been there with precise execution and professional guidance. After years of working together, Bespoke Shipping remains one of the most valuable components of our tech stack. If you need a system and a team you can depend on, they’re the benchmark. RF – CEO, The Closet Inc.
Fully customisable so helpful and solved many issues i had. Also the support team is great to deal with and will do the work and coding when needed and help as much as possible. Thanks team.
Min is a BOSS!! I had probably one of the most complicated shipping integrations someone could have 1000's of zip codes and they worked with me getting it integrated on my product pages and it now runs perfect. I am not a person who leaves a lot of reviews either it has to be great and they went above and beyond! thanks!
Very happy with the App. The App allowed us to add lots of customized rates with easy to use setup Wizards. Plus great, fast customer service! We'd already installed and had received responses to our initial setup questions with the app publisher before some of the other apps we'd looked at even replied to let us know they'd received our initial inquiry into their apps. We've been using the app now for about 2 months and right on point, easy to understand, hand written (not automated) support replies come back very quickly. We couldn't be more happy with this app and the support we've received.
This app is simply awesome, I tried some similar apps (which were good I had no issue with them or their support teams) but this app is for both novicies and crazy power users like myself. The ability to craft a script tailored to you personal needs with proper AND/OR rulesets allows for almost unlimited possibilities, I've not played with their Macro tool yet as the Wizard system allows me to do what I need. Min at MZL has been a great help answering my questions regarding rule logic, I'm not sure if Min sleeps as I get answers almost instantly at all times. 6 out of 5 stars for this app. :)
Great app and great support. Thank you especially to Min. I had to set up various rules for my shipping and they were always quick and effective in supporting.
The Best Shipping App on Shopify. The Best Support on Shopify. Stop searching and try it. I was honestly shocked that it was able to help me because installed and uninstalled over 10 other apps - all too simple. This is the best.
Brilliant Shopify App. This has helped our bed company reach more people around the UK and manage the delivery costs with greater variety. Excellent service.
AMAZING. The most impressive and customisable shipping app available. Exceptional support from the app developers and I'm sure you can achieve even the most complex shipping requirements, with their help if needed. I can't recommend this app enough, it's second to none.
Fantastic app and even better support! It's very flexible in terms of shipping requirements, and our app was up and running in a matter of hours thanks to Min. Would highly recommend.
I already left a five star review, but I've been working on some fine tuning with support and wanted to say how impressed I am with the level of service. Outstanding!!
The level of support was exceptional. Min helped us set up all our rates after I had some trouble doing it myself. Mins communication was excellent and timely and took the time to answer all of our questions. This completely took the stress out of setting up our new delivery system and rates. Highly recommend this app, I still cant believe they did all this for us!
I was having a terrible time trying to get shipping sorted for my store and I did not understand it at all. I downloaded this app and everything was sorted. It was refreshing to work with someone who knew their job. Min was amazing and so helpful every step of the way. I received the best support in setting my shipping up and I would highly recommend Bespoke Shipping to anyone that is needing help with shipping.
I have complicated delivery calculations and had been using another app for years that just wouldn’t meet my needs. I then stumbled across this app and it can do everything I’ve ever wanted, and more. And the support from Min has been absolutely outstanding. Highly recommended and I don’t say this of many Apps.
We have some complicated shipping scenarios that we need handled through our website, and this app has been able to accommodate all of our needs. Min has been incredibly helpful (and patient!) in assisting me with getting everything set up, and I can't thank him enough. If you have products that ship LTL, this is the app you need!
Absolutely the only shipping app that would handle our complex shipping criteria. Relatively easy to configure once you take the time to understand how it works. And when you come up against a challenge, the support from Min was incredible. Weekday, Saturday, Sunday, support when we needed it. Would recommend in a heartbeat. We've been using the app for 4 years now and needed some support in making alterations and Min was fantastic, best app support I have ever dealt with.
If you want a customized app for shipping this is it. I wanted certain products to ship for free and others to not. They got it done. Easy to work with a quick!
Wow - searched for a long time to find an app to rate shipping and give customers reliable delivery dates. This app is more technical than others but has endless possibilities and the developer is there with you every step of the way. By far an away the best solution out there.
Great app, our customers were able to estimate shipping cost before adding to cart. Exceptional customer service.
We have just started to use this app to help us with some of our more complex shipping rules. Min was very helpful, they understood our requirements and implemented our solution quickly and efficiently, 5 star customer service. I would highly recommend this app. Quick update - After a few months using the app, we need to implement some new shipping rules, this app is so powerful, i managed to set up new rules based on UK postal zones. I need a bit of help from app and the support is so good, they got back to me in less than an hours with the resolution. Top class.
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