All reviews

Rating Breakdown

  • 5
    95% (199 ratings)
  • 4
    0% (1 ratings)
  • 3
    0% (0 ratings)
  • 2
    0% (1 ratings)
  • 1
    3% (7 ratings)
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5 / 5 Share

Dec. 10, 2020

Very happy with the App. The App allowed us to add lots of customized rates with easy to use setup Wizards. Plus great, fast customer service! We'd already installed and had received responses to our initial setup questions with the app publisher before some of the other apps we'd looked at even replied to let us know they'd received our initial inquiry into their apps. We've been using the app now for about 2 months and right on point, easy to understand, hand written (not automated) support replies come back very quickly. We couldn't be more happy with this app and the support we've received.

Using app

About 2 months

Total reviews

12

Average rating

4.1

5 / 5 Share

Nov. 17, 2020

This app is simply awesome, I tried some similar apps (which were good I had no issue with them or their support teams) but this app is for both novicies and crazy power users like myself. The ability to craft a script tailored to you personal needs with proper AND/OR rulesets allows for almost unlimited possibilities, I've not played with their Macro tool yet as the Wizard system allows me to do what I need. Min at MZL has been a great help answering my questions regarding rule logic, I'm not sure if Min sleeps as I get answers almost instantly at all times. 6 out of 5 stars for this app. :)

Using app

1 day

Total reviews

16

Average rating

4.6

5 / 5 Share

Nov. 6, 2020

⭐️⭐️⭐️⭐️⭐️ Great app and great support. Thank you especially to Min. I had to set up various rules for my shipping and they were always quick and effective in supporting.

Using app

5 months

Total reviews

7

Average rating

5.0

5 / 5 Share

Oct. 19, 2020

The Best Shipping App on Shopify. The Best Support on Shopify. Stop searching and try it. I was honestly shocked that it was able to help me because installed and uninstalled over 10 other apps - all too simple. This is the best.

Using app

About 1 year

Total reviews

4

Average rating

5.0

5 / 5 Share

Oct. 5, 2020

Brilliant Shopify App. This has helped our bed company reach more people around the UK and manage the delivery costs with greater variety. Excellent service.

Using app

About 2 months

Total reviews

11

Average rating

5.0

5 / 5 Share

Oct. 4, 2020

AMAZING. The most impressive and customisable shipping app available. Exceptional support from the app developers and I'm sure you can achieve even the most complex shipping requirements, with their help if needed. I can't recommend this app enough, it's second to none.

Using app

27 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 29, 2020

Fantastic app and even better support! It's very flexible in terms of shipping requirements, and our app was up and running in a matter of hours thanks to Min. Would highly recommend.

Using app

About 22 hours

Total reviews

2

Average rating

5.0

5 / 5 Share

Sept. 18, 2020

I already left a five star review, but I've been working on some fine tuning with support and wanted to say how impressed I am with the level of service. Outstanding!!

Using app

19 days

Total reviews

11

Average rating

5.0

5 / 5 Share

Sept. 2, 2020

The level of support was exceptional. Min helped us set up all our rates after I had some trouble doing it myself. Mins communication was excellent and timely and took the time to answer all of our questions. This completely took the stress out of setting up our new delivery system and rates. Highly recommend this app, I still cant believe they did all this for us!

Using app

2 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 2, 2020

I was having a terrible time trying to get shipping sorted for my store and I did not understand it at all. I downloaded this app and everything was sorted. It was refreshing to work with someone who knew their job. Min was amazing and so helpful every step of the way. I received the best support in setting my shipping up and I would highly recommend Bespoke Shipping to anyone that is needing help with shipping.

Using app

About 2 months

Total reviews

6

Average rating

4.8

5 / 5 Share

Aug. 31, 2020

Fabulous app and amazing support. One of the best apps I have ever used. It does exactly what it says it does and does it well. Well deserved 5 stars.

Store

Entropy

Using app

10 months

Total reviews

4

Average rating

4.0

5 / 5 Share

July 21, 2020

I have complicated delivery calculations and had been using another app for years that just wouldn’t meet my needs. I then stumbled across this app and it can do everything I’ve ever wanted, and more. And the support from Min has been absolutely outstanding. Highly recommended and I don’t say this of many Apps.

Using app

About 1 month

Total reviews

2

Average rating

5.0

5 / 5 Share

July 14, 2020

We have some complicated shipping scenarios that we need handled through our website, and this app has been able to accommodate all of our needs. Min has been incredibly helpful (and patient!) in assisting me with getting everything set up, and I can't thank him enough. If you have products that ship LTL, this is the app you need!

Using app

27 days

Total reviews

2

Average rating

5.0

5 / 5 Share

July 6, 2020

Absolutely the only shipping app that would handle our complex shipping criteria. Relatively easy to configure once you take the time to understand how it works. And when you come up against a challenge, the support from Min was incredible. Weekday, Saturday, Sunday, support when we needed it. Would recommend in a heartbeat.

Using app

4 days

Total reviews

2

Average rating

5.0

5 / 5 Share

June 29, 2020

If you want a customized app for shipping this is it. I wanted certain products to ship for free and others to not. They got it done. Easy to work with a quick!

Using app

Almost 2 years

Total reviews

2

Average rating

5.0

5 / 5 Share

June 27, 2020

Wow - searched for a long time to find an app to rate shipping and give customers reliable delivery dates. This app is more technical than others but has endless possibilities and the developer is there with you every step of the way. By far an away the best solution out there.

Using app

2 days

Total reviews

2

Average rating

5.0

5 / 5 Share

June 26, 2020

Great app, our customers were able to estimate shipping cost before adding to cart. Exceptional customer service.

Using app

Almost 3 years

Total reviews

4

Average rating

5.0

5 / 5 Share

June 24, 2020

I sell both retail and wholesale from my store and have pretty complex shipping requirements with respect to total cart amount, domestic vs international destinations, free and discounted shipping, product variants, and more. After searching for months and being completely frustrated, I found this app and I am simply blown away. It solved 100% of my problems. It seemed complex at first and it took me a little bit of time to understand the rules engine but after that, it was simply an amazing experience. The support is unbelievably fast and all of my questions were well understood and answered perfectly. I would give it 6 stars if I could. I am beyond happy.

Store

Rinea

Using app

5 days

Total reviews

6

Average rating

4.3

5 / 5 Share

May 31, 2020

After trying several other apps including Intuitive and Advanced Shipping Rules, we were left even more confused about the approach to a rule-based shipping solution. Bespoke Shipping was literally our LAST option and boy did it come through for us! Flexible enough to configure yourself, but what really made the difference was the level and speed of support. We did most of the leg work ourselves but needed a hand with the final touches and their support staff were help to iron these out within 24 hours. Happy subscribers.

Using app

About 2 years

Total reviews

5

Average rating

5.0

5 / 5 Share

May 2, 2020

I used this app to help me to customize distance calculation. I really like this app !!! wonderful app !!! and this app developer is fantastic !! Really nice Support!!! Best of Best app for delivery option !!!!! Thank you !!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!! Try it !!

Using app

18 days

Total reviews

1

Average rating

5.0